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BEST WESTERN Lake Buena Vista Resort Hotel
Ranked #159 of 334 Hotels in Orlando
uniondale, United States
1 review
“loved it”
5 of 5 stars Reviewed July 21, 2014

loved it!! very clean place staff really nice. loved the view of the balcony I would go stay at this hotel anywhere this hotel chain will be another favorite would really recommend it my kids loved it

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Celia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, July 22, 2014
Thanks for letting us know you enjoyed your recent stay with us. We appreciate you taking the time, and hope to see you back soon!
Best Regards,

Youssef B
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,507 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (437)
Date | Rating
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English first
Jeddah, Saudi Arabia
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 20, 2014

This property has turned into my favorite Orlando Hotel. The hotel has gone through an extensive remodel and is very up-to-date. There several benefits in staying here over the other area hotels. Namely, once you are here, there is no need for additional transportation to Disney as there is a Mears bus every 30 minutes to all of the Disney Parks as well as in the evening to the Downtown Disney (Soon to be Disney Springs) area. The rooms are comfortable with many overlooking the park area. My room was fantastic being on the 11th floor. The people at check in are professional and very helpful. All but one of the servers in the breakfast restaurant are friendly and helpful. The bartender is always friendly and provides just enough conversation but not too much. The evening food is disappointing as they have three menus and do not do any well. If there was a downside to my stay it was at check out when they attempted to charge me for receiving packages for me. I was informed that this was a new policy but when I objected and asked for a manager, the charges were dropped. I was also disappointed that the customer service manager has changed and the new guy was unresponsive to several emails trying to book the hotel directly. The workers from the cleaning staff to the bell man are responsive and very friendly at all times. I remain a loyal customer and will stay here again!

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, July 22, 2014
Thank you for taking the time to offer feedback from your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say!
Best Regards,

Youssef B
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 20, 2014

The rooms need some work but it was a great location. Next to Downtown Disney you just cannot beat that. If you are looking for a bigger hotel you might want to try another as it is small but if you are going to be out of the room most of the day this is perfect.

Stayed July 2014, traveled with family
Helpful?
Thank bucguy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, July 22, 2014
Thank you for taking the time to offer feedback from your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say!
Best Regards,

Youssef B
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. John's, Canada
1 review
5 of 5 stars Reviewed July 19, 2014

We had the best service from the start to finish of our 2week vacation. From the moment we drove up to the hotel where the valet service, Dennis and Jaun would always greet us with a smile no matter what kind of a day they were having. The front desk staff always helpful with any problem we had. To housekeeping staff always kept our room clean. Vickie and Tina served our drinks from the bar nice and cold and to Anita and the staff of the restaurant where we eat breakfast every morning thank you so very much for your service and friendly conversations. Thank you for everything.
Kathy Snelgrove, paradise Newfoundland, Canada.

Room Tip: We had the room facing Disney, seen all fireworks.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Kathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, July 22, 2014
I just wanted to say thank you for taking the time to let us know about your recent stay with us and we are very glad it was a good one! We hope to see you again soon.
Best Regards,

Youssef B
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
1 review
4 of 5 stars Reviewed July 19, 2014

Hotel met all our expectations! Room was spacious and clean and bed was very comfortable. Free WDW transportation an added plus! Very close to Downtown Disney and parks! Would recommend as well as stay again. Only complaint: we had to "sit down" and pay a gratuity to receive our "free" continental breakfast :(

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Smos63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, July 22, 2014
Thank you for taking the time to offer feedback from your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say!
Best Regards,

Youssef B
front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
fl
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 16, 2014

After booking this hotel I started reading reviews, some of them not so pleasant, and started having second thoughts.I'm glad I decided to go with Best Western.They were up front about their prices, no hidden parking fees or extra person charges ( there was 4 in our party).The rooms were very clean as was the hotel.Would love to have had a hot tub but the pool was nice and never crowded.Plenty of dining options.It was the furthest hotel from Downtown Disney but we walked it no problem.Great hotel at an affordable price!

Room Tip: Disney facing room,higher level.We were on the 4th floor and didn't have the best view of firewo...
See more room tips
  • Stayed July 2014, traveled with friends
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank julFl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, July 22, 2014
I just wanted to say thank you for taking the time to let us know about your recent stay with us and we are very glad it was a good one! We hope to see you again soon.
Best Regards,

Youssef B
front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
granite city, United States
1 review
5 of 5 stars Reviewed July 16, 2014

Always stay at this hotel when we are in lake Buena vista, close to everything. very clean and helpful staff. Close to Downtown Disney. Nice gift shops and great views of downtown Disney and other areas around.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Chad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, July 22, 2014
Thank you for taking the time to offer feedback from your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say!
Best Regards,

Youssef B
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Property: BEST WESTERN Lake Buena Vista Resort Hotel
Address: 2000 Hotel Plaza Boulevard, Orlando, FL 32830-8440
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Business Hotel in Orlando
#122 Romantic Hotel in Orlando
#149 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Number of rooms: 325
Official Description (provided by the hotel):
Make memories to last a lifetime during your stay at the BEST WESTERN Lake Buena Vista Resort hotel! From our friendly staff to our Junior Omelet Chef breakfast program, we strive to add some extra magic to your Walt Disney World vacation. Our convenient location makes it easy to spend a full day at the theme parks, hassle-free. Simply hop on a shuttle bus to the Disney park of your choice and skip the lines at the entrance by purchasing your tickets ahead of time at our ticket concierge desk. With shuttles running continuously throughout the day, it's easy to stop back at the hotel for naptime or an afternoon swim in our heated outdoor pool. As a Disney Springs Hotel, we put you just minutes away from the excitement of Disney Springs (formerly Downtown Disney)! Enjoy numerous dining choices, one-of-a-kind shopping, and live entertainment nightly. Guests staying at the Best Western Lake Buena Vista Resort Hotel will also enjoy in-room walk-out balcony options. We are the only hotel on Hotel Plaza with these views! Your family will love our enhanced, kid-friendly amenities during your stay, including a heated outdoor pool and kids' pool, Pizza Hut Express on-site, arcade room, and our official Disney gift shop. Additionally, all 325 of our deluxe guestrooms offer a flat screen TV, high speed Wi-Fi, and a private balcony to provide you with all the comforts of home during your stay. The Best Western Lake Buena Vista Resort hotel is here to provide the perfect setting for you and your family to enjoy the Walt Disney World vacation of a lifetime. We hope to see you soon! ... more   less 
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western

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