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BEST WESTERN Lake Buena Vista Resort Hotel
Ranked #174 of 335 Hotels in Orlando
Atlanta, Georgia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Glad we chose”
4 of 5 bubbles Reviewed April 9, 2014

In comparison to the other hotels along the Downtown Disney area that was affordable, I think I made the right decision.
The Good:
They had a friendly staff, very helpful and willing to answer questions and work.. Yes this is expected but I find that it is worthy of a mention still as it was a plus factor.
The location was perfect to walk to Downtown Disney--took all of 10 minutes to walk there and this was with a straggling 4 year old and another older child.
The rooms were very comfortable, clean, comfortable bed, and although I didn't have a Downtown Disney view, I enjoyed having the balcony; although slim, it was still the perfect size and gave me and the wife an opportunity to sit at the table and enjoy the night air together.
IT is also one of the closest hotels to 535 and walking distance to a shopping plaza containing McDonalds, Unos restaurant, Fridays, Taco Bell, Buffalo Wild Wings, and a supermarket that was about the same walking distance (if not shorter) that the hotel is from downtown Disney--just in the opposite direction.. So for those on a budget when it comes to eating, you aren't too far from cost effective eateries and don't have to worry about driving. There is a Pizza Hut on site as well.
The parking was free, and there was a shuttle (which we didn't use) but I seemed to have seen it all the time which lead me to believe it ran as frequently as they state.
The lobby had a mini mart, restaurant, small game room (enough to entertain the kids)...

The Bad:
Wish the Hotel pool was warmer.. Great pool otherwise. Deep enough to swim in (I believe the deepest part was 8 ft). And I wish there was a more kiddie friendly part like a sprinkler or something, but that is me being picky. There was a kiddie pool section available.

The Ugly:
The resort fee. I know, they all have it.. Its still Ugly to me--but there is no parking fee (as most have in Dtown) and there is no fee for WiFi which was reliable for the four days I stayed.

Sorry, didn't do the breakfast, we opted to go to IHop that was around the corner.

Overall, I would definitely stay again without hesitation if I were to return to the area.

Room Tip: If you can afford the upgrade, get a room with a downtown Disney view
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ANEM16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, April 10, 2014
Valued Guest,
I just wanted to thank you for taking the time to provide feedback from your recent stay with us. We greatly appreciate the kind words and very glad you and your family enjoyed your stay. We are in the process of doing some hotel rennovations/upgrades so the pool heater is in the process of being upgraded to an "eco-friendly" option, along with many other hotel features.
We hope to see you again, next time you are in the Orlando/Disney area!
Best Regards,
Katrina
Guest Relations Ambassador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,814 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Ontario
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 9, 2014 via mobile

We stayed here for 3 nights. Check in was easy and front desk was very friendly. We were given a view of fireworks and were very appreciative. We didn't eat at the restaurant but did get quick breakfast snacks and coffee. Everything was fresh. Pool atmosphere was nice-the music is a great touch. Every staff member we encountered was friendly. We would recommend to others and would stay here again.

Stayed April 2014, traveled as a couple
Helpful?
2 Thank OntarioHamilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, April 10, 2014
Valued Guest,
I just wanted to say thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon.
Best Regards,
-Katrina
Guest Relations Ambassador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Charles, Illinois
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed April 8, 2014

We stayed here for our Disney vacation last year, and we had an incredible time. We didn't want to stay right in the center of all of the commotion because of how expensive it was - this hotel was definitely worth the price. We saved a ton by staying outside of Disney.
The rooms were beautiful and spacious, with gorgeous views from every room. We had a room with a view of Downtown Disney. Our room had a refrigerator, which was great to have on our trip, and the extra fee was minimal.
Conveniently, Disney shuttle buses stop at the hotel every half hour or so, and run all day. There are certain time restrictions as far as last buses at the end of the night - just make sure you make note of them.
Downtown Disney is within walking distance, and a great place to visit at night.
The hotel staff were incredibly helpful during our stay. We didn't have a car, so we relied heavily on the concierge service to get us to places that weren't Disney related - a little pricey, but worth it. The staff were also very knowledgeable about places we should visit and things we should do while we were there.
We visited Disney almost every day, and it was very easy getting to and from the parks on the buses.
I would 100% recommend this hotel to anyone (family, couple, friends, etc.) who wants to go to Disney, but not spend a fortune staying at a WDW resort - this is still Disney property, so you still feel the "magic".

Room Tip: Disney View rooms are definitely worth the little extra cost!
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, April 10, 2014
Emily,
Thank you very much for taking the time to provide such great comments about your recent visit with us! I am pleased to know that you and your family enjoyed your visit and were able to use many of our wonderful amenities.
We hope to see you again, next time you are in the Disney/Orlando area!
Best Regards,
Katrina
Guest Relations Ambassador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluffton, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 8, 2014

Great value for the Downtwon Disney area. Convenient to all parks, valet parking not mandated, clean and cofortable, staff welcoming. Shuttle to Downtown Disney & parks, rooms are spacious and clean, and the hotel quiet for needed rest.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, April 10, 2014
Kelly,
Thank you for taking the time to provide feedback from your recent visit with us! I am pleased to know it was a good one and that you were able to enjoy some of our amenities. We hope to see you again, and that it is real soon!
Best Regards,
Katrina
Guest Relations Ambassador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed April 7, 2014

I was a liitle skeptical at first about staying here because I read a few bad reviews. I decided to take a chance on this hotel. The hotel was better than I expected. My room was nice with a nice few and I enjoyed the free shuttles to Dusney parks and Downtown Disney (there and back). Parking is free. I did experience the pool and the water was freezing cold but other than that the stay was pretty cool.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Pinky01234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, April 10, 2014
Valued Guest,
Thank you for taking the time to offer feedback from your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say!
Best Regards,
-Katrina
Guest Relations Ambassador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 6, 2014 via mobile

We just wanted a quick weekend get away, stay for Park fireworks and not have to drive home 1.5 hours late night. The price for this hotel was good for its location to Disney (technically, on wdw property).
We had a few very minor issues, but the front desk, maintenance, housekeeping and in fact, all staff we encountered accommodated us very professionally. The front desk was friendly, efficient and gave us great service, making us want to come back.
Our room was very comfortable and nicely furnished. Water pressure was invigorating. The TV reception was fuzzy like other reviews have said, but I enjoyed watching the view outside our windows so much it did not matter.
Over all we really enjoyed our stay, had great service and thought it was a very good value for its location.

Stayed April 2014, traveled with friends
Helpful?
Thank SaylorBucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, April 10, 2014
Saylor,
Thank you for taking the time to provide feedback from your recent stay. I am pleased to know that your stay was a good one and that all of your concerns were addressed promptly and efficiently by our staff!
We hope to see you again soon!
Best Regards,
Katrina
Guest Relations Ambassador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grass Lake, United States
1 review
5 of 5 bubbles Reviewed April 4, 2014

This is an excellent hotel right near Disney World. Clean rooms, friendly staff, great breakfast! It was a great price for a family room that was able to sleep 3 adults and 2 children comfortably. The only complaint I had was that the high speed internet service did not work properly in our room.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joelyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, April 10, 2014
Joelyn,
Thank you for providing a review from your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both positive and informational, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the Disney area, and hope it is real soon.
Best Regards,
-Katrina
Guest Relations Ambassador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Property: BEST WESTERN Lake Buena Vista Resort Hotel
Address: 2000 Hotel Plaza Boulevard, Orlando, FL 32830-8440
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Business Hotel in Orlando
#122 Romantic Hotel in Orlando
#149 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Number of rooms: 325
Official Description (provided by the hotel):
Make memories to last a lifetime during your stay at the BEST WESTERN Lake Buena Vista Resort hotel! From our friendly staff to our Junior Omelet Chef breakfast program, we strive to add some extra magic to your Walt Disney World vacation. Our convenient location makes it easy to spend a full day at the theme parks, hassle-free. Simply hop on a shuttle bus to the Disney park of your choice and skip the lines at the entrance by purchasing your tickets ahead of time at our ticket concierge desk. With shuttles running continuously throughout the day, it's easy to stop back at the hotel for naptime or an afternoon swim in our heated outdoor pool. As a Disney Springs Hotel, we put you just minutes away from the excitement of Disney Springs (formerly Downtown Disney)! Enjoy numerous dining choices, one-of-a-kind shopping, and live entertainment nightly. Guests staying at the Best Western Lake Buena Vista Resort Hotel will also enjoy in-room walk-out balcony options. We are the only hotel on Hotel Plaza with these views! Your family will love our enhanced, kid-friendly amenities during your stay, including a heated outdoor pool and kids' pool, Pizza Hut Express on-site, arcade room, and our official Disney gift shop. Additionally, all 325 of our deluxe guestrooms offer a flat screen TV, high speed Wi-Fi, and a private balcony to provide you with all the comforts of home during your stay. The Best Western Lake Buena Vista Resort hotel is here to provide the perfect setting for you and your family to enjoy the Walt Disney World vacation of a lifetime. We hope to see you soon! ... more   less 
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western

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