We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“1st Time Disney Visitors”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Best Western Lake Buena Vista - Disney Springs Resort Area
Ranked #181 of 340 Hotels in Orlando
Reviewed April 1, 2014

Overall good Value. Shuttle service to nearby attractions was very reliable and convenient. Breakfast Buffet food items and service was much better than Dinner off menu items. Grandparents traveling with 8 year old granddaughter, so having a room option with two beds and a sofa sleeper was a must. We would stay here again.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Shari J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this reviewResponded April 10, 2014

Shari,
Thank you for taking the time to offer feedback from your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say!
Best Regards,
-Katrina
Guest Relations Ambassador

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (3,042)
There are newer reviews for Best Western Lake Buena Vista - Disney Springs Resort Area
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,570 - 1,576 of 3,042 reviews

Reviewed March 31, 2014

We just returned home from a week at this hotel and Disney. We enjoyed our stay and the friendly staff and look forward to returning on our next trip!

If you want to stay in the Disney area but not at a Disney hotel, this is the place to be. This is the first stop on the bus to Disney's parks so you will get a seat instead of standing like the people who get on at the next hotels on the route!

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank usgpindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this reviewResponded April 3, 2014

Valued Guest,
Thank you for taking the time to provide feedback from your recent visit. We are pleased to know your stay was enjoyable and that you were able to use one of our amazing amenities, the Disney shuttle bus, which really comes in handy if you are visiting the parks!
Again, thank you for your time and kind words. We hope to see you again on your return!
Best Regards,
-Katrina
Guest Relations Ambassador

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

The hotel was very clean and close to all the attractions. There were plenty of things to do close by the hotel. The breakfast buffet is excellent and only $14.95 per person. The rooms are very nice and clean. The only thing I did not like was the tv stations available. There were only a few and mostly sports and news. Other than that, the hotel is really nice.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 362ginac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this reviewResponded April 3, 2014

Valued Guest,
Thank you for taking the time to provide us with feedback from your recent stay. We are aware of your stated concerns, in which the property owners are in the process of getting these items updated to a more modern option, including on-demand options. In the recent months we have used prior guest feedback and upgraded each bathroom with granite counter tops and new plumbing fixtures, as well as upgraded all of the in-room television to 37” HD flat screens. We have also refurnished the lobby, restaurant and pool area with more ample seating for our guests.
We hope you will visit again to give us and the updates another try.
Best Regards,
-Katrina
Guest Relations Ambassador

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

The king room that we stayed in was great. We chose one of the balcony rooms and were very pleased with the comfort of the bed and the appeal and décor of the room. The staff was very helpful and friendly through out of 5 night stay.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this reviewResponded April 3, 2014

Rebecca,
I just wanted to say thank you for taking the time to let us know about your recent stay with us and we are very glad it was a good one. We hope to see you again soon.
Best Regards,
-Katrina
Guest Relations Ambassador

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

This was great for a one night stay so that I could visit and enjoy Downtown Disney. The only thing I can complain about was a large pumping truck arrived in the parking lot below our room. We were on the 7 th floor. This truck arrived at 4 in the morning and was pumping something for about 15 - 20 minutes. It woke me and my husband up and then I could not get back to sleep.

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this reviewResponded April 3, 2014

Kenneth,
Thank you for taking the time to provide feedback from your recent stay with us. I am glad that your visit was overall satisfactory, besides the incident of the pumping truck, which was an isolated urgent issue that had to be dealt with immediately.
We do hope to see you again in the near future, next time you are in the Disney/Orlando area!
Best Regards,
Katrina
Guest Relations Ambassador

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2014

the hotel is within short walking distance from Down Town Disney. Hotel staff is excellent. On site food and bar make it easy to relax. Pool area is very nice with plenty of room for families or couples to have their own space. I would recommend it to anyone

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this reviewResponded March 30, 2014

Paul,
I just wanted to let you know we appreciate you taking the time to let us know about your stay. We’re glad it was a good one and that you noticed our recent improvements. In recent months we have upgraded our TV’s to 37 inch flat screens, added new furniture in the lobby and at the pool. We also have added new carpeting in the hallways, and have plans for more improvements in the future. We love hearing from guests for feedback.
Best Regards,
-Katrina
Guest Relations Ambassador

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2014

We normally stay onsite but were making a quick stop at Walt Disney World prior to a family reunion. The hotel is conveniently located - you can easily walk to Downtown Disney (7 min walk along a nice pathway) and to Crossroads Shopping Center (restaurants & grocery store). Everyone we encountered was polite and courteous. Hotel was spotless and staff was constantly cleaning public areas. Pool and surrounding area are very nice. We had both the continental breakfast (voucher with hotel package) and hot breakfast buffet($8.00 upgrade) and were quite happy with them. Transportation to parks is scheduled and it would be nice to see quicker service at park open/close, but they did show up very close to scheduled times. The buses are clearly marked and there was room for everyone to board when we took them. Overall, we would definitely consider this on a similar trip.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BklynChick317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katrina T, Guest Relations Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this reviewResponded March 30, 2014

Valued Guest,
I just wanted to say thank you for taking the time to let us know about your recent stay with us and we are very glad it was a good one. We hope to see you again soon.
Best Regards,
-Katrina
Guest Relations Ambassador

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Orlando
4.1 mi away
Best Western Premier Saratoga Resort Villas
5.6 mi away
Red Lion Hotel Orlando - Kissimmee Maingate
0.2 mi away
Holiday Inn Orlando – Disney Springs Area
Show Prices
Show Prices
Show Prices
6.4 mi away
Baymont Inn and Suites Kissimmee
0.6 mi away
Holiday Inn Resort Orlando-Lake Buena Vista
6.2 mi away
Terra Verde Resort
Terra Verde Resort
#11 of 63 in Kissimmee
442 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Lake Buena Vista - Disney Springs Resort Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Lake Buena Vista - Disney Springs Resort Area

Address: 2000 Hotel Plaza Boulevard, Orlando, FL 32830-8440 (Formerly BEST WESTERN Lake Buena Vista Resort Hotel)
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Business Hotel in Orlando
#122 Romantic Hotel in Orlando
#149 Family Hotel in Orlando
Price Range: $104 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Lake Buena Vista - Disney Springs Resort Area 3*
Number of rooms: 325
Official Description (provided by the hotel):
Make memories to last a lifetime during your stay at the BEST WESTERN Lake Buena Vista Resort hotel! From our friendly staff to our Junior Omelet Chef breakfast program, we strive to add some extra magic to your Walt Disney World vacation. Our convenient location makes it easy to spend a full day at the theme parks, hassle-free. Simply hop on a shuttle bus to the Disney park of your choice and skip the lines at the entrance by purchasing your tickets ahead of time at our ticket concierge desk. With shuttles running continuously throughout the day, it's easy to stop back at the hotel for naptime or an afternoon swim in our heated outdoor pool. As a Disney Springs Hotel, we put you just minutes away from the excitement of Disney Springs (formerly Downtown Disney)! Enjoy numerous dining choices, one-of-a-kind shopping, and live entertainment nightly. Guests staying at the Best Western Lake Buena Vista Resort Hotel will also enjoy in-room walk-out balcony options. We are the only hotel on Hotel Plaza with these views! Your family will love our enhanced, kid-friendly amenities during your stay, including a heated outdoor pool and kids' pool, Pizza Hut Express on-site, arcade room, and our official Disney gift shop. Additionally, all 325 of our deluxe guestrooms offer a flat screen TV, high speed Wi-Fi, and a private balcony to provide you with all the comforts of home during your stay. The Best Western Lake Buena Vista Resort hotel is here to provide the perfect setting for you and your family to enjoy the Walt Disney World vacation of a lifetime. We hope to see you soon! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Hotels.com, Expedia, Priceline, Travelocity, Otel, Cancelon, Orbitz, HostelWorld, TripOnline SA, Hotwire, HotelsforEveryone, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western Lake Buena Vista - Disney Springs Resort Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing