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Best Western Lake Buena Vista - Disney Springs Resort Area
Ranked #179 of 339 Hotels in Orlando
weston-super-mare
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Fantastic position”
Reviewed September 30, 2013

You can get away without a rental car as everything is so close, you have crossroads shopping and restaurants galore all within a ten minute walk. Brilliant!! The pool area is so peacefully and is nearly always deserted as most of the guests are at the parks.upgrade to Disney view as you can see the fireworks from your balcony.

Room Tip: Great service, and very good value for money.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pamalc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike B, Front Office Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this review, October 1, 2013
Hello
Thanks for letting us know you enjoyed your recent stay with us. We appreciate you taking the time, and hope to see you back soon.
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,027 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (488)
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English first
central florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 30, 2013

Overall the hotel is nice. The elevator in the middle of the tower makes it very nice as you don't have a far walk from the elevator to your room or ice machine. The beds were comfortable, pillows a little to hard for me. The bathrooms could use a little better cleaning and updating. View from the balcony is wonderful no matter which side of the hotel you are on. Front desk staff were incredibly nice and efficient. They do have free shuttle service to the parks and Downtown Disney, but unfortunately the service to Downtown Disney doesn't start until 6 pm which meant we had to find our own way there for our 6 pm reservation.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank debbie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike B, Front Office Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this review, October 5, 2013
HI.
Thank you for taking the time to let us know about your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say.
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida, United States
1 review
Reviewed September 30, 2013

We got this room on a Priceline name your own price deal. Thank goodness it was only $40/ night! For that price and the wonderful location the hotel was ok. The rooms are dated and in need of renovation/repair. Regardless of how low you put the thermostat it was still over 80 in the room and very humid. We never complain and had to complain about the A/C. They said they fixed it and it was slightly cooler, but still extremely humid. We live in Florida, so we are use to high humidity, but that room was like a steam bath. One of the two beds had some issues with the springs, so that you rolled into each other. Breakfast was mediocre at best and pricy for what was included. The staff in the restaurant were very nice and helpful. Overall, it was ok, but I would not stay there for more than 1 or 2 nights, nor would I pay more than $40 a night. There are much better hotels within 1 mile of that one for not much more money.

Room Tip: Don't get a room on the 2nd floor.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank floridian5478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike B, Front Office Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this review, October 1, 2013
HI.
Thank you for taking the time to let us know about your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say.
Mike
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 6 Contributor
276 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed September 30, 2013

We stayed here for a short trip to Disneyworld. Our two night stay was relatively comfortable, and the hotel rooms were clean. The hotel is dated, and definitely needs to be updated. For the price, however, it's very reasonable for a Disney property.

Service was excellent. The check-in staff were friendly and helpful. We got the rooms we requested, and everything was as expected.

My only complaint was with the room itself. It really is dated. The bathroom was clean, but old. The television was a flatscreen 720p, but only received poor standard-def signal. The internet was slow as hell at times, but better at others. My major complaint was with the climate control - air conditioning was either on or off. The temperature setting did not work. This ended up freezing us on the first night, until we realized we had to turn it off before bedtime. There wasn't much noise from outside the rooms.

The shuttle to Disney runs every 30 minutes, but stops at many locations, so can take some time. We ate at the restaurant one night, and it was decent, although not exceptional. It was interesting that the room service menu was different than the restaurant menu, and it took some time for the waitress to realize that we could order a veggie burger even though it wasn't on the restaurant menu.

Overall, this was a decent stay. It would be nice if they updated the rooms soon.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FunkyMan3333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike B, Front Office Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this review, October 1, 2013
Hello.
Thank you for your review of your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both good and bad, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the Disney area, and hope it is real soon.
Sincerely,
Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goldsboro, United States
1 review
Reviewed September 30, 2013

If you're looking for a great hotel with amenities on a budget, look no further. Take advantage of their early booking 20% off special. Complimentary shuttles to the four major Disney Parks as well as shuttles to Downtown Disney up until 3 AM. The beds were clean and extremely comfortable. I have stayed here before this visit and plan on staying again!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lauren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike B, Front Office Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this review, October 5, 2013
Hi. I just wanted to say thank you for taking the time to let us know about your recent stay with us and we are very glad it was a good one. We hope to see you again soon. Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne Beach, Florida, United States
Level 6 Contributor
207 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 29, 2013

This is a wonderful place to stay for business ... close to all major highways and nice restaurants. I have stayed here now on 5 different occasions including when I had guests (manager, speakers) - always nice clean rooms and great service

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank M23rdPWR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike B, Front Office Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this review, October 1, 2013
Hi.
I just wanted to say thank you for taking the time to let us know about your recent stay with us and we are very glad it was a good one. We hope to see you again soon. Thanks again.
Mike
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 27, 2013 via mobile

Just come back from a visit to Orlando. Spent 9 nights here from 5th of September this year. It was our 2nd time back to the hotel. And we loved it again. From the moment we arrived in the evening. A lovely young girl on reception called Wenky (I think) she was lovely and we got a free upgrade to a Disney view room. Which was a lovely surprise. The rooms are clean, beds super comfy and clean bathrooms.

It is a short walk to the crossroads at the top of the street, and a slightly longer one to downtown Disney. Their is disney busses every 30 minutes to the Disney parks.

We loved our stay and we won't look anywhere else when we stop in Orlando! We will be back!!

Stayed September 2013, traveled with family
Helpful?
2 Thank MichellePark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike B, Front Office Manager at Best Western Lake Buena Vista - Disney Springs Resort Area, responded to this review, September 28, 2013
Hi Michelle.
Thanks for taking the time to review your stay with us. We're glad your stay was a good one. We will look forward to seeing you on your next visit to Disney.
Sincerely,
Mike
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Lake Buena Vista - Disney Springs Resort Area

Property: Best Western Lake Buena Vista - Disney Springs Resort Area
Address: 2000 Hotel Plaza Boulevard, Orlando, FL 32830-8440 (Formerly BEST WESTERN Lake Buena Vista Resort Hotel)
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Business Hotel in Orlando
#122 Romantic Hotel in Orlando
#149 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Lake Buena Vista - Disney Springs Resort Area 3*
Number of rooms: 325
Official Description (provided by the hotel):
Make memories to last a lifetime during your stay at the BEST WESTERN Lake Buena Vista Resort hotel! From our friendly staff to our Junior Omelet Chef breakfast program, we strive to add some extra magic to your Walt Disney World vacation. Our convenient location makes it easy to spend a full day at the theme parks, hassle-free. Simply hop on a shuttle bus to the Disney park of your choice and skip the lines at the entrance by purchasing your tickets ahead of time at our ticket concierge desk. With shuttles running continuously throughout the day, it's easy to stop back at the hotel for naptime or an afternoon swim in our heated outdoor pool. As a Disney Springs Hotel, we put you just minutes away from the excitement of Disney Springs (formerly Downtown Disney)! Enjoy numerous dining choices, one-of-a-kind shopping, and live entertainment nightly. Guests staying at the Best Western Lake Buena Vista Resort Hotel will also enjoy in-room walk-out balcony options. We are the only hotel on Hotel Plaza with these views! Your family will love our enhanced, kid-friendly amenities during your stay, including a heated outdoor pool and kids' pool, Pizza Hut Express on-site, arcade room, and our official Disney gift shop. Additionally, all 325 of our deluxe guestrooms offer a flat screen TV, high speed Wi-Fi, and a private balcony to provide you with all the comforts of home during your stay. The Best Western Lake Buena Vista Resort hotel is here to provide the perfect setting for you and your family to enjoy the Walt Disney World vacation of a lifetime. We hope to see you soon! ... more   less 
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western

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