My husband and I were planning a trip to Disney for 6 nights. We are from Fort Lauderdale and It is only about three hours to get there. We even payed extra money in the hotel to be on the "disney" side so that we can see the fireworks from our balcony. When we checked in, I asked if there was a fridge in the room. We were told that it would be an extra $10.00 a night. REALLY....finally the manager comped a refridgerator. When we walked into the room I have to say it was not we expected. Dark and very adverage. We walked out on the patio(I was unable to open the sliding glass door because the track was all rusted. My husband finally got it open and the view of Epcot and Magic Kingdom fireworks at night was nice. This night is was 46 degrees outside. To people from Ft. Lauderdale we were freezing. We attempted to turn heat on and it would not work. Next morning we mentioned this to the people at the front desk and when we got back to the room, it was a sauna. Back downstairs and spoke with the manager. Are you ready for this....."IT IS AN OLD AC SYSTEM AND YOU NEED TO CHOOSE IF YOU WANT HEAT OR A/C. HE WENT ON SAYING THAT EACH TIME WE WANT TO CHANGE SETTINGS, HE WILL SEND SOMEONE UP TO THE ROOM TO SWITCH THE VALVE FROM HOT TO COLD, OR COLD TO HOT. Is this not 2013? It was late by this time so the heat stayed on in the room and the sliding glass door open to circulate some cold air. The next morning before we went to breakfast, the door to the closet came off the track and almost hit me.(save your money..the hotel restaurant was also terrible). That was it. I called the travel agent and insisted that he gets us out of there. By early afternoon we checked out and were moved to another wonderful clean and beautiful hotel. I will never look at a BEST Western hotel again.
- Official Description (provided by the hotel):
- Make memories to last a lifetime during your stay at the BEST WESTERN Lake Buena Vista Resort hotel! From our friendly staff to our Junior Omelet Chef breakfast program, we strive to add some extra magic to your Walt Disney World vacation. Our convenient location makes it easy to spend a full day at the theme parks, hassle-free. Simply hop on a shuttle bus to the Disney park of your choice and skip the lines at the entrance by purchasing your tickets ahead of time at our ticket concierge desk. With shuttles running continuously throughout the day, it's easy to stop back at the hotel for naptime or an afternoon swim in our heated outdoor pool. As a Disney Springs Hotel, we put you just minutes away from the excitement of Disney Springs (formerly Downtown Disney)! Enjoy numerous dining choices, one-of-a-kind shopping, and live entertainment nightly. Guests staying at the Best Western Lake Buena Vista Resort Hotel will also enjoy in-room walk-out balcony options. We are the only hotel on Hotel Plaza with these views! Your family will love our enhanced, kid-friendly amenities during your stay, including a heated outdoor pool and kids' pool, Pizza Hut Express on-site, arcade room, and our official Disney gift shop. Additionally, all 325 of our deluxe guestrooms offer a flat screen TV, high speed Wi-Fi, and a private balcony to provide you with all the comforts of home during your stay. The Best Western Lake Buena Vista Resort hotel is here to provide the perfect setting for you and your family to enjoy the Walt Disney World vacation of a lifetime. We hope to see you soon! ... more less
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- Also Known As:
- Best Western Lake Buena Vista Hotel Orlando
- Best Western Orlando
- Orlando Best Western