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“Great Location, rooms need upgrades” 3 of 5 stars
Review of BEST WESTERN Lake Buena Vista Resort Hotel

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BEST WESTERN Lake Buena Vista Resort Hotel
3.0 of 5 Hotel   |   2000 Hotel Plaza Boulevard, Orlando, FL 32830 (Lake Buena Vista)   |  
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Ranked #157 of 338 Hotels in Orlando
Courtice ONTARIO CANADA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Location, rooms need upgrades”
3 of 5 stars Reviewed December 2, 2012

We arrived late and also agree that this hotel is not well lit. Lobby is nice, but rooms are in need of repair. Ceilings were stained, the air conditioning was very loud. Hot hot showers, hard to regulate.The best asset of this hotel is the location- within walking distance to Disney Downtown, which is a great surprise on foot or buy car. Breakfast is not worth the coupon they present you. We also agree that guest services should not trying to disguise a time share on you by offering you money to "attend" a resort.

Room Tip: Ask for a room far away from the ice machine and noise. We were on the 17th floor and our air condit...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank GaryOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,450 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (432)
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Delhi
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed November 29, 2012

The hotel is located just inside the so called resort area for Disney *this is the first hotel in the area when you enter from the highway*, The hotel itself is quite non descript, there is ample parking but not very will lit (we reached there late in the night and really did not want to park in the last row). the front lobby is quite average (this is rated as a 3 star hotel). The only bright spot was Ken, who was quite calm and helped us with two rooms adjacent to each other with a door that connected them. There is a resort fee associated with each room, the wifi is included in the fee, there is a shuttle that runs to the marketplace (after 6 pm) and to Disney every 30 mins (we really did not use any of them) they stop at all the neighboring hotels before getting to the actual destination be it the market place or Disney itself. There are plenty of elevators, though when we were trying to make our way to the 16th floor it did just stop for about 15 secs in the middle and then started again.
The good thing about an old hotel is that the rooms are quite large. the rooms were spacious with a balcony offering a view of Orlando, but on the flip side everything inside the room was old, the bed, the linen and the bedding, the shower curtain, the fittings etc. The lighting was dim and the AC was quite hard to start up, took some doing to start it.
We stayed there two nights, our room was not cleaned on the second day, the bed was not made, I tried to pick up the phone to call room service only to find it was not connected at all, did not have the heart to go to the back of the bed to connect (also had the fear of discovering something else that I didn't want to see after a very long day at disney).
The checkout was prompt and quick, There is no breakfast included in the hotel room charges which is strange, although the area does have some decent breakfast places nearby so we did not miss it.
The hotel is definitely not worth a resort rating or a 3 star. I would give it a 2 star just for the rooms and the proximity to the disney downtown area, hopefully they are working on upgrading their facilities and sprucing it a bit.

Room Tip: higher rooms are quieter,
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank alpha b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
Level Contributor
165 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 289 helpful votes
4 of 5 stars Reviewed November 28, 2012

This hotel is very convenient for getting to Disney as it has free shuttles that run every half hour to all the parks. You can also walk to Downtown Disney and a bunch of restaurants outside Disney. Parking was adequate but could use better lighting. The staff was friendly for the most part except for restaurants. You get a free continental breakfast but its pretty minimal and you have to ask for things like cereal. Not many tables either. Ticket sales people in the lobby try to push the time shares and if you buy a non-Disney ticket, you pay a premium even though they say it is a discount because they take a commission. Room was large and had a nice plasma TV. Beds and linen were fine. Heat did not work when we arrived on a cold night but they came to fix it right away. Unfortunately, the air conditioning didn't work afterwards but we didn't need it much. Shower was odd, either too hot or too cold and hard to adjust. Balcony was OK, but we had asked for the Disney view months ago and got stuck on the other side so we couldn't watch the fireworks, the main reason we chose this one.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank MisterWombat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 27, 2012

We have been staying here for years. I think it is a very good value. It is on Disney property, close to Downtown Disney and easy access to the parks. Rooms are quite adequate, some have beautiful views of the lake and Disney. It is clean, beds are comforable and the staff has always been outstanding and very friendly. I recommend it for a great place to stay if you don't want to 2nd mortgage your home on a hotel stay while at the parks!

Room Tip: You can request Disney view as an upgrade if you want to see foreworks from your room.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed November 26, 2012

The hotel itself is nothing special. The bathroom had some slightly gross spots but the room was fine and it had a balcony. The food at the hotel is terrible. We are the Thanksgiving buffet and it was some of the worst food I've ever seen, but everyone working there was very, very nice and helpful. It's a 12 minute walk from Downtown Disney which is very convenient. The shuttles to the Disney parks runs every 30 minutes, the main problem being when you're leaving the park that the shuttle can be inconsistent and is it different spots. I would recommend staying at a Disney resort 100 times out of 100 times over this place.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jefferson B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRADENTON
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 23, 2012

Everything was fine. Property was clean and front desk service was excellent. Wait staff in restaurant was not very friendly or happy, but service was fine. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

  • Stayed November 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank GEORGE H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New London, Connecticut
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 22, 2012

If you simply must have a car for your stay in Orlando, I would recommend staying here. We were in room 611 facing the Epcot globe. The staff were just lovely. The proximity to Downtown Disney is a 5 minute walk, so you can enjoy that location on foot and save gas money and parking fees. We went there to see the Art Festival, and will def return next year. The noises coming from the elevators were a bit loud but for the price I did believe it was tolerable. The rooms were clean, the hotel pool is more than adequate, and if you are inclined to purchase a time share, the lovely people at the Wyndham desk will help you with that too. We decided to buy at the Bonnet Creek timeshare, but will surely recommend this hotel for anyone that wants affordable clean room and comfortable beds.

Room Tip: Request to be away from elevators.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank n9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Property: BEST WESTERN Lake Buena Vista Resort Hotel
Address: 2000 Hotel Plaza Boulevard, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Business Hotel in Orlando
#122 Romantic Hotel in Orlando
#149 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Number of rooms: 325
Official Description (provided by the hotel):
Make memories to last a lifetime during your stay at the BEST WESTERN Lake Buena Vista Resort hotel! From our friendly staff to our Junior Omelet Chef breakfast program, we strive to add some extra magic to your Walt Disney World vacation. Our convenient location makes it easy to spend a full day at the theme parks, hassle-free. Simply hop on a shuttle bus to the Disney park of your choice and skip the lines at the entrance by purchasing your tickets ahead of time at our ticket concierge desk. With shuttles running continuously throughout the day, it's easy to stop back at the hotel for naptime or an afternoon swim in our heated outdoor pool. As a Disney Springs Hotel, we put you just minutes away from the excitement of Disney Springs (formerly Downtown Disney)! Enjoy numerous dining choices, one-of-a-kind shopping, and live entertainment nightly. Guests staying at the Best Western Lake Buena Vista Resort Hotel will also enjoy in-room walk-out balcony options. We are the only hotel on Hotel Plaza with these views! Your family will love our enhanced, kid-friendly amenities during your stay, including a heated outdoor pool and kids' pool, Pizza Hut Express on-site, arcade room, and our official Disney gift shop. Additionally, all 325 of our deluxe guestrooms offer a flat screen TV, high speed Wi-Fi, and a private balcony to provide you with all the comforts of home during your stay. The Best Western Lake Buena Vista Resort hotel is here to provide the perfect setting for you and your family to enjoy the Walt Disney World vacation of a lifetime. We hope to see you soon! ... more   less 
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western

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