This is a basic hotel close to Orlando airport. The room was clean, amenities standard, with free internet, and customer service was good. I would only stay here though if there is a need to be close to airport.More
This is a basic hotel close to Orlando airport. The room was clean, amenities standard, with free internet, and customer service was good. I would only stay here though if there is a need to be close to airport.MoreShow less
Thank you for your review, PacoO. Could we have done something more or differently to have made your stay an exceptional one? Our General Manager or Rooms Director would like to hear from you regarding your stay. Thank you for staying with us!
This hotel is centrally located in the Orlando Airport. It overlooks a great selection of shops and restaurants. However, I would rather dine at the hotel's restaurants. Hemisphere is an upscale steak and seafood restaurant with a pretty large selection of things. They even have a vegetarian section of the menu and a delicious breakfast menu. McCoy's is a bar and grill with everything from pizza to an evening sushi menu. Hands down BEST chicken noodle soup we have ever eaten. The Hyatt Regency works with the Disney Cruise Line as well. Bell service collected our luggage for us the morning of our cruise and sent it on its way to the cruise ship. The beds were comfortable, the room was spotless, the bathroom had great lighting, and they even provided a lighted mirror for the application of makeup!
I am sure that the Hyatt Regency at the airport is a wonderful hotel for the guests. Give us a try the next time you're by the airport and we will make sure to host you the same way! Have a wonderful day!
From the moment we were picked up at the airport till the time Jose at the front desk checked us out we were treated to a caring and very friendly staff! . He was wonderful! As for the front desk everyone I dealt with was wonderful! I would like to point to Jose as being warm and friendly. I think he is a wonderful representation of IHG. The room was great and very clean. Other than that, breakfast had a nice selection and variety of items. There was something for all tastes to enjoy. Very nice restaurants IHOP, Bonefish (best salmon ever), an Carabbas restaurant and Longhorn steakhouse. I would highly recommend this hotel and will stay there again.
I sincerely thank you for your detailed review! I will make sure that Jose gets the recognition he rightfully deserves. I am so happy that your stay was a pleasant one and hope to see you the next time you're in town!
The hotel is ideally located and the lobby was comfortable. The hotel room itself had everything that most hotels have however other hotels dont have Myrna Rivera. I wanted to do something romantic and had brought some rose petals and some candles but really wasn't sure what to do. I went to the front desk and spoke to Myrna Rivera. She said that she would help me. I told her when i was going to dinner and she said to text her when we were on our way back. that she would take care of everything. When we came back and entered our room the candles were lit up with rose petals around them. there was a heart shaped in rose petals on the bed and rose petals sprinked about. there were hershey chocolate kisses and a bowl of fruit. It was such a beautiful sight we were speachless. It's this that will make me come back to this hotel. She did not have to be so helpful and she made our evening memorable! Thank you Myrna!!!
You should have seen Myrna's face light up when she read your review! I am so happy that Myrna was able to create a memorable experience for you during you stay. Thank you for staying with us and please remember us next time you need something special!
This hote is very friendly and helpful. Its not a palace but clean and has good facilities such as swimming pool, tennis court, conference rooms, pick up shuttle, and speedy wifi. The beds are comfortable and the food is a bit hit or miss. I like it because its close to the airport and there is a reasonable selection of restaurants around the hotel. Its a bit noisy if you have a room overlooking the pool and to doors slam in the corridors which echo in your room. The Air Con is sometimes a pain because its either too cold or hot.
My sincerest apology for our shortcomings, Miike2000, as we fell short of your expectations during your stay. We would love the opportunity to discuss the issues you've experienced: either our General Manager or Rooms Director would be happy to speak to you. Thank you for taking the time to write a detailed review.
When I arrive Orlando airport the shuttle was fine not bat not the best. The hotel has a beautiful lobby but look a little updated. My surprise start whit a handsome guy at the front desk. First he was so professional and nice. He do the regular standard as a front desk that was perfect. The room was ok. But the reason that I post a review is the way that Jose do in the front desk. It was different. He teach my husband with the Spanish and he take a time to help us with the boarding passes. But he do something very special that my husband was so proud for this guy. My husband try to tip Jose because he was helpful and he just smile and said Thanks but you are guest and its my work be nice with you guys. Thanks for one of the best experience in Orlando and hope see Jose again. My husband said Gracias Jose.
Thank you so much for staying with us. Jose is an incredible asset to our hotel and he goes out of his way to make sure that our guests are comfortable. He will be recognized for your kind review!