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“Unrivaled Courtesy, Excellent Amenities”

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Holiday Inn Orlando International Airport
Ranked #208 of 338 Hotels in Orlando
GreenLeadersBronze level
NC
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Unrivaled Courtesy, Excellent Amenities”
Reviewed November 19, 2013

I travel quite a bit so I am accustomed to staying in a range of hotels, but the customer service at this hotel is unmatched in my range of experience. I was at the hotel for a conference, and Beatriz and Jose, who served my group, were highly attentive and made the experience top-notch. I've also never encountered more courtesy and attentiveness at a front desk before. The pool and exercise area was fabulous, and those preparing meals also went out of their way to accommodate special dietary needs. All in all, it ranks right at the top of my best hotel experiences!

Green Features: A growing number of hotels are working to make the world a cleaner place, so it should encourage anyone considering where to stay in Orlando that this hotel is implementing excellent policies to protect our water and resources!
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Benjamin_RH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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564 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
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Chicago, Illinois
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 6, 2013

Only stayed one night; place was clean enough and close to airport. Front desk was very friendly and shuttle service made getting to my flight super easy. Room felt more up-to-date and modern than other holiday inns. No great views and nothing special, but worth it for convenience and price.

Green Features: i like that they don't waste soap and extra washing of towels and such, but I didn't stay long enough to make a difference.
  • Stayed October 2013, traveled on business
    • Value
    • Service
Helpful?
Thank jlaformab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Orlando International Airport, responded to this review, November 21, 2013
Dear jlaformab,

Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you had a satisfactory stay at our property. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
Reviewed November 6, 2013

I stay in hotels frequently and this is one of my favorites. The staff is friendly and accommodating. The pool and hot tub area are always clean and a great place to relax. There are a variety of restaurants to choose from close by and a beautiful lake area just across the street to take walks. I recently left a jacket in the closet upon checkout. I called the hotel that afternoon and my jacket beat me home the next day. Great Service!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kari t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia, United States
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 30, 2013

Stayed here on 10/22-10/24 for business and came away very impressed with the hotel! The location of the hotel is perfect distance to Orlando International Airport and it's nice not having to drive a long distance after having been on a plane all day. Check in was easy and the front desk staff was kind and friendly. The room was a standard double occupancy room, very clean and neat with no smells. The beds were very nice and it was very nice to see that there were four pillows on each bed, two firm and two soft pillows. The TV was standard for a hotel, with good reception and a good selection of channels. The wifi internet in the room was really good with a nice speed. better that the average in my experience. The staff at the bar was exceptional! She was friendly and prompt, always ensuring that I had what I wanted, and even offered a recommendation and some coupons for a local seafood restaurant. Overall I'm very please with my stay. I've never been disappointed by a Holiday Inn!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
2 reviews
Reviewed October 21, 2013

She was a great help with shuttle and reservations for dinner but best of all she was a great host at the bar and made us all feel at home. She made our favorite drinks and very knowledgeable about the area and helped us get to our golf game the next morning. She was great!!

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay1160, Manager at Holiday Inn Orlando International Airport, responded to this review, October 23, 2013
Dear Guest

Thanks for taking time to share your great feedback and also recognizing our best employee on TripAdvisor.
She has been a great asset to the company for many years and yes she is very knowledgeable when it comes to area and service.

When you visit Orlando next time, we will do our best to exceed your expectation once again.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 20, 2013

I have been very happy with their park-n-fly shuttle service for more than 4 years, receiving great and consistent timely service from Flavio, Tim, Luis, David, Steve, Johnny and other staff.

My wife and I decided to stay here 1 night when our flight was late due to bad storms. We received great service at the front desk from David. The late check out was nice for more time by the pool after breakfast.

Here are some other items about our stay we enjoyed and/or observed:

--Large fenced property with expansive grassy area to play with children
--Clean hotel, rooms, and grounds
--Many amenities inside and outside
--Outdoor basketball, tennis, and volleyball courts
--Separate, modern, clean building near the pool with modern exercise equipment
--Friendly housekeeping staff.
--Excellent food at reasonable prices
--Computers for use in the lobby; business center as well
--Rooms are well-appointed, clean, and comfortable.
--Covered outdoor spa
--Many tables, chairs, and lounges in the pool area
--Lifts in both pool and spa for disabled guests
--Lobby is beautiful and offers many areas to sit and relax or chat with friends.

Room Tip: Upper level floor with view of pool and ground area amenities.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrJohn_GoGPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay1160, Manager at Holiday Inn Orlando International Airport, responded to this review, October 21, 2013
thanks for your feedback on TripAdvisor.
Hotel has enjoyed your brand loyalty and looking forward to your future stay with us.
Whether it is for business or leisure, we are here for you and your family.
Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level 1 Contributor
3 reviews
Reviewed October 14, 2013

I enjoyed a very relaxing and enjoyable experience at the Holiday Inn. The staff were very helpful providing directions to area entertainment, and the hotel provided me a very nice resbite after a logn hard week. I enjoyed time relaxing by the pool and made use of the food and beverage facilities poolside as well as the bar in the evening, and the breakfast buffet in the morning. The staff were very helpful and even kept an eye on my belongings at the pool while I returned to my room to retrieve some personal items. Exceptional service and value for the room rate I paid!

Room Tip: If you enjoy watching airplanes take-off and land be sure to request one of the higher floors in the...
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay1160, Manager at Holiday Inn Orlando International Airport, responded to this review, October 21, 2013
Dear Guest
Hotel is very pleased to see your feedback.
We have been servicing all the guests near the airport over 20 years.
Our dedicated staff and leaders are here for you and your family.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Orlando International Airport

Property: Holiday Inn Orlando International Airport
Address: 5750 T G Lee Blvd, Orlando, FL 32822-4421
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#48 Green Hotel in Orlando
#150 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Orlando International Airport 3*
Number of rooms: 288
Official Description (provided by the hotel):
Boasting a convenient location just one mile from the Orlando Airport, the Holiday Inn Orlando Airport hotel is a Certified Green Florida Lodging, full-service hotel. For your convenience, airport shuttles are offered 24 hours a day to anywhere within three miles of the hotel. Just minutes from downtown Orlando, our airport hotel is close to the Citrus Bowl, Amway Arena, UCF Arena and Brighthouse Stadium for the sports enthusiast. Families enjoy staying at our hotel near the Orlando International Airport. Kids and parents can spend time playing on the fully lit tennis and basketball courts. With SeaWorld, Discovery Cove, Aquatica, Universal Studios, Islands of Adventure and CityWalk just a short drive away, our hotel in Orlando is the perfect place to stay on your Florida vacation. Thoughtfully designed with our guests' needs in mind, meeting and banquet rooms at our airport hotel in Orlando can seat up to 475 guests. You won't miss a beat with the complimentary high-speed, wireless Internet access, which is also available in our Internet cafe. Relax in our heated, outdoor pool and hot tub, or stay in touch with your daily routine by making use of our Fitness Center. The Holiday Inn hotel near Orlando International Airport is sure to provide all the comforts of home during your stay in Florida. Make your reservations with us today. ... more   less 
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Also Known As:
Holiday Inn Select Orlando - International Airport Hotel Orlando
Holiday Inn Orlando
Orlando Holiday Inn

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