Good shuttle to the hotel from the airport and also back to the airport, which was very punctual in regularly leaving the hotel. A very courteous driver on this return trip.
On arrival, check in was a little abrupt. I said that the rate we had chosen included breakfast, but I was given coupons which on inspection turned out to be only for buffet breakfast and without orange juice, A Reception man came up to the room and gave me different ones ( for full breakfast) after I rang down. He explained that the breakfast coupon I had been given was complimentary for Priority Club members who would normally book room only and were not the right ones for full breakfast. He could not reopen or revise the rate I was booked on (whereby he might have been able to switch us to the lower, room only rate, to match the breakfast coupon), should we wish to settle for this type of breakfast.
I was kindly given two $5 tokens for drinks in the bar to compensate us. This man from Reception was extremely courteous and keen to help us.
The plunger in the sink was broken and this was put right quickly at his instigation.
The room gave the impression it was infrequently used, with a bit of a musty atmosphere, and our corridor was very quiet.
Overnight the air conditioning was much too noisy.
When we arrived in the restaurant for breakfast the next morning , I was told our coupons still did not include orange juice and so I saw Reception who gave me a third different set of coupons which did . I was given apologies for new staff on duty there the previous evening!!
At this stage, I discovered there was an Executive Floor which is normally for Platinum members of Priority Club ( my level) but I was just told that it had not been possible to place us there, without any real explanation.
- Official Description (provided by the hotel):
- Boasting a convenient location just one mile from the Orlando Airport, the Holiday Inn Orlando Airport hotel is a Certified Green Florida Lodging, full-service hotel. For your convenience, airport shuttles are offered 24 hours a day to anywhere within three miles of the hotel. Just minutes from downtown Orlando, our airport hotel is close to the Citrus Bowl, Amway Arena, UCF Arena and Brighthouse Stadium for the sports enthusiast. Families enjoy staying at our hotel near the Orlando International Airport. Kids and parents can spend time playing on the fully lit tennis and basketball courts. With SeaWorld, Discovery Cove, Aquatica, Universal Studios, Islands of Adventure and CityWalk just a short drive away, our hotel in Orlando is the perfect place to stay on your Florida vacation. Thoughtfully designed with our guests' needs in mind, meeting and banquet rooms at our airport hotel in Orlando can seat up to 475 guests. You won't miss a beat with the complimentary high-speed, wireless Internet access, which is also available in our Internet cafe. Relax in our heated, outdoor pool and hot tub, or stay in touch with your daily routine by making use of our Fitness Center. The Holiday Inn hotel near Orlando International Airport is sure to provide all the comforts of home during your stay in Florida. Make your reservations with us today. ... more less
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- Also Known As:
- Holiday Inn Select Orlando - International Airport Hotel Orlando
- Holiday Inn Orlando
- Orlando Holiday Inn