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“Much better than I expected!”

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Holiday Inn Orlando International Airport
Ranked #207 of 336 Hotels in Orlando
GreenLeadersBronze level
Ponte Vedra Beach, Florida
1 review
“Much better than I expected!”
Reviewed October 22, 2012

I usually prefer to stay at more upscale hotels but was attending an event being held at this Holiday Inn location. The reviews online do not do it justice. My room was beautiful and clean and had a well working cooling air conditioner. The main areas of the hotel are very nice and the price is extremely reasonable for the value.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharilinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay1160, Manager at Holiday Inn Orlando International Airport, responded to this review, October 24, 2012
Dear Guest,
Thank you for taking the time to convey your comments regarding your recent experience with Holiday Inn Orlando Airport. Your willingness to share your thoughts with us is genuinely appreciated. We do take pride in our work and it was a great to hear your positive feedback. Hope to see your meeting held on our site again and to see you enjoying our facility soon.
Once again, thanks for staying with us and hoping to see you on your next visit to Orlando.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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554 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
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English first
Vancouver, Canada
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed October 22, 2012

Like most of the older hotels, it has its issues.

The Good:
Extremely friendly frond desk staff, very kind and willing to help.
The restaurant makes decent sandwiches.

The bad:
Noisy A/C, loud neighbors, very thin walls I can hear exactly what people saying in the next room.
The shower is old, with pull/push handle. I dont consider myself weak but it took quite some strength to pull it. And there's lots wobbling, I was scared it might fall off any second.
The internet speed can use some boost.
Consider the quality of breakfast, I think it's slightly overpriced.

If it's not for the friendly staff, I would give it 2 stars.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michsyw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay1160, Manager at Holiday Inn Orlando International Airport, responded to this review, October 24, 2012
Dear Guest,
Thank you for taking the time to convey your comments regarding your recent experience with Holiday Inn Orlando Airport. Your comments on our staff will be heard during our monthly meeting. At the same time, we are sorry to hear of the shortfall on the physical part of the hotel. Hotel and ownership have noticed the improvement needs and we are working on them as we speak.
Once again, thanks for staying with us and hoping to see you on your next visit to Orlando.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weeki Wachee, Florida
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 7, 2012

I just left here this morning after 2 nights. We stayed here as part of a group event. The front desk was very accommodating. We didn't eat breakfast here because of a misunderstanding upon check in and we didn't receive vouchers? They immediately adjusted our room rate to reflect this. The AC was horrible. We set it at 72. If I sat at the desk which was in front of the AC, it stayed on continously and froze me. When I moved over to the bed, it stayed off all night and the room heated up. No amount of resetting made the room stay comfortable. It was also loud, meaning we had to turn the volume of the tv up. The shower handle was ridiculously difficult to turn on. Room 217. The room was very clean and decorated nicely---good size bathroom, king bed, desk, large flat screen tv, dresser, coffee table, and sofa. Not sure if it was a sleeper or not. But I was disappointed that there was neither a microwave nor fridge in the room.

The grounds were well-kept. The gift shop, a sitting area, decorative fountain, a bar, the breakfast area, as well as a car rental are located in the well-decorated, spacious lobby. The fitness room had a variety of equipment, the pool was a good size. There were frequent shuttles to the airport and we also saw buses for two cruise lines. There seemed to be a lot of parking spaces. The hotel is located near other hotels, Hooters, TGIFriday, Denny's and other restaurants and small shops.

All in all, I would stay here again if the price was right.

  • Stayed October 2012, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gagak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay1160, Manager at Holiday Inn Orlando International Airport, responded to this review, October 12, 2012
Thank you for taking time to write a response to the TripAdvisor. Positive feedback always encourages us to provide incomparable value and service to the entire guest visiting us. Yes we do have a window ac unit with wall-mounted thermostat. It is not as quiet for the light sleepers. Our maintenance staff always keeps the unit run well. We also glad to see that you were able to use our facilities including valley ball, tennis, basket ball, spa, and pool during your stay. We want to let you know that miles away from you, corner of the airport area, hundreds of dedicated employees are waiting for your next trip to Orlando. In Summer, you will see the other side of the Orlando so do not hesitate to stay with us once again, .

Lee, Jaeyong
Assistant General Manager
Jae-Yong.Lee@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Florida
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 23, 2012

I stayed at this hotel for one night on a business trip. The hotel is about a 10 minute shuttle ride from the airport. I was able to check-in quite early in the morning. The room had ample lighting, a full length mirror, thermostat controlled air, a flat screen tv, and two pillow types - firm and soft. The room also had a microwave and mini fridge. There isn't an in-room safe.

The bathroom was OK, with a few stray hairs on the floor and one in the tub. The plastic shower-head had greenish mildew on the adjustment knob. The bathroom and fixtures were old in general. If you need a shower cap, ask for one at the front desk. The bathroom only has a bar of soap, lotion, and shampoo/conditioner for toiletries.

I only had a light snack of waffle fries (ok) and the salad bar (very fresh) at the hotel. There are many food places within walking distance including a TGI Friday, Cracker Barrel, Chipotle, Denny's, and Starbucks. The Walgreens is close by too. I had breakfast during my stay at a new diner that opened across the street named New York Diner which had good food at an excellent price point ($2 for an egg, homefries, and toast/fruit).

The hotel staff was friendly and customer service oriented. The computer with the printer in the business center was being used and the front desk gladly printed a document for me so that I did not have to wait.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sc00p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay1160, Manager at Holiday Inn Orlando International Airport, responded to this review, September 24, 2012
Dear Guest,
Thank you for taking the time to convey your comments regarding your recent experience with Holiday Inn Orlando Airport. Your willingness to share your thoughts with us is genuinely appreciated. I would have loved the opportunity to correct your concerns while you were at the hotel but nevertheless I would like this opportunity to response on TripAdvisor.
Glad to hear all the positive feedback and your concerns have been shared with department heads. Yes we do have many choices when it come to dine during your stay but please give a visit to our restaurant on-site. Great prices and friendly staff awaits you.
Once again, thanks for staying with us and hoping to see you on your next visit to Orlando.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 20, 2012

We booked this hotel at the last minute arriving at about 11.30 pm. We were tired from an extremely long trip. Check in was efficient and friendly. As we had arrived late we were told we didn't need to check out until one which was greatly appreciated. The room was clean, bed comfortable and breakfast next morning was well organised. Only fault was the coffee. Could have been better. They also have a good airport shuttle service

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gemie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay1160, Manager at Holiday Inn Orlando International Airport, responded to this review, October 12, 2012
Thank you for taking time to write a response to the TripAdvisor. Positive feedback always encourages us to provide incomparable value and service to the entire guest visiting us. We are glad to see that you found our efficient service useful during your stay. As a priority club member, we can extend your late check out as a added value. We want to let you know that miles away from you, corner of the airport area, hundreds of dedicated employees are waiting for your next trip to Orlando. In Summer, you will see the other side of the Orlando so do not hesitate to stay with us once again, .

Lee, Jaeyong
Assistant General Manager
Jae-Yong.Lee@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana, United States
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 24, 2012

I needed a hotel close to the airport for an overnight business trip and this exceeded my admittedly low expectations. Yes, the building is 1970's funky and dated, yes the air conditioning in the common areas struggles with the humidity. But rooms are clean, staff is very friendly, and free shuttle cannot be beat. And you get a free continental breakfast. I didn't use it, but they had a nice outdoor pool and play area for the kids.

If you need a fairly inexpensive place close to the airport, you'll be happy here.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Glen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay1160, Manager at Holiday Inn Orlando International Airport, responded to this review, September 4, 2012
Thank you for taking time to write a response to the TripAdvisor. Positive feedback always encourages us to provide incomparable value and service to the entire guest visiting us. Yes, we are always ready to accommodate all your needs 24 hour. We want to let you know that miles away from you, corner of the airport area, hundreds of dedicated employees are waiting for your next trip to Orlando. In Summer, you will see the other side of the Orlando so do not hesitate to stay with us once again, .

Lee, Jaeyong
Assistant General Manager
Jae-Yong.Lee@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lincolnshire
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 22, 2012

We booked this hotel after our return from Key West , it was meant to be an executive level room and cost approx $150 per room (we had two) THe room was basic to say the least, and one of the rooms smelt fusty and dank. When i advised reception, he said its to do with the air conditioning! (not something this smelly is to be expected!) The breakfast included was of continental style (you could upgrade for $4) No orange juice included either way :-(
Not even a bottle of water in the room! No shower cap or shower gel either :-( i really would not stay here again . THe bar maid said the bar closes at 11pm! THe only good thing about the hotel was the shuttle service to the airport

Room Tip: I really cannot think of anything positive to say for the room
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank linclass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay1160, Manager at Holiday Inn Orlando International Airport, responded to this review, September 4, 2012
Thank you for taking time to write a response to the TripAdvisor. We review your feedback with all employees during our monthly meeting as well. Our Executive floor offers other benefits such as key-access only option for max. security, 24 hour coffee / cocoa station, upgraded furniture and continental breakfast. The smell from the room should have been addressed prior to your arrivals. I have also shared your feedback with housekeeping department as well. Any extra amenities you mentioned should have been brought up to you once requested. Our full service restaurant is not part of the room rate like other brands such as Holiday Inn Express. Unlike limited service hotel brands, we offer five star service at our restaurant. We want to let you know that miles away from you, corner of the airport area, hundreds of dedicated employees are waiting for your next trip to Orlando.

Lee, Jaeyong
Assistant General Manager
Jae-Yong.Lee@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Orlando International Airport

Property: Holiday Inn Orlando International Airport
Address: 5750 T G Lee Blvd, Orlando, FL 32822-4421
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#48 Green Hotel in Orlando
#150 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Orlando International Airport 3*
Number of rooms: 288
Official Description (provided by the hotel):
Boasting a convenient location just one mile from the Orlando Airport, the Holiday Inn Orlando Airport hotel is a Certified Green Florida Lodging, full-service hotel. For your convenience, airport shuttles are offered 24 hours a day to anywhere within three miles of the hotel. Just minutes from downtown Orlando, our airport hotel is close to the Citrus Bowl, Amway Arena, UCF Arena and Brighthouse Stadium for the sports enthusiast. Families enjoy staying at our hotel near the Orlando International Airport. Kids and parents can spend time playing on the fully lit tennis and basketball courts. With SeaWorld, Discovery Cove, Aquatica, Universal Studios, Islands of Adventure and CityWalk just a short drive away, our hotel in Orlando is the perfect place to stay on your Florida vacation. Thoughtfully designed with our guests' needs in mind, meeting and banquet rooms at our airport hotel in Orlando can seat up to 475 guests. You won't miss a beat with the complimentary high-speed, wireless Internet access, which is also available in our Internet cafe. Relax in our heated, outdoor pool and hot tub, or stay in touch with your daily routine by making use of our Fitness Center. The Holiday Inn hotel near Orlando International Airport is sure to provide all the comforts of home during your stay in Florida. Make your reservations with us today. ... more   less 
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Also Known As:
Holiday Inn Select Orlando - International Airport Hotel Orlando
Holiday Inn Orlando
Orlando Holiday Inn

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