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“Laundry Stolen”

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Days Inn & Suites Orlando Airport
Ranked #307 of 337 Hotels in Orlando
Orlando, Florida
1 review
“Laundry Stolen”
Reviewed February 17, 2014

The hotel was about what I expected from a 2 to 3 star hotel, but then my laundry was stolen. I told the hotel staff but they said there was nothing they could do. They seemed very unconcerned and never contacted me about the situation.

I would rather pay $10 - $20 more and not have to worry about things being stolen :(

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this review, February 26, 2014
Thank you for your comments and concerns regarding your stay with us. I am truly sorry that your laundry was stolen. The staff and management takes measures to ensure that all guests are safe and feel welcome while they call our hotel home. Never the less we only have so much control on what takes place on our property as and items that are left unattended in a public area we simply cannot be responsible for. Please feel free to contact me directly with any questions comments or concerns. Thank you for your business and taking the time to write a review.

Best Regards,

John Cummings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Lowville, New York
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed February 16, 2014

Arrived and was told that there was no hot water in any of the suites, which i had reserved. I was told that i could have a suite but if i wanted a hot shower i would have to take it in another room. I just took another regular room as showering in another room would be odd. I attempted to log on to the internet in the room and found i needed a password. Attempted to call the desk and the phone did not work. The room was in need of work. I just needed a place to sleep near the airport as I had an early flight, but this was not a good choice.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Drysdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this review, February 26, 2014
Thank you for your comments and feedback regarding your stay with us. The water issue has been corrected and we ensure that this will not happen again. We had tried our best to ensure that all guests had been taken care of during this crisis. Never the less I am truly sorry that your stay was less then a success. Please feel free to contact me directly with any questions comments or concerns that you may have.

Best Regards,

John Cummings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Orlando hotels

Sao Paulo, SP
Level Contributor
3 reviews
Reviewed February 13, 2014

It's great to have a fridge and a microwave in the room. Good sleep. Good location. The computer (for guests use) was broken but Debbie helped me and it was ok. She made our stay great because she's always there for us. She cares about the guests, always in a great mood. I'd stay there again.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this review, February 15, 2014
Thank you for taking the time to write such a nice review and we will share it with our team. They will be glad to know that you enjoyed your stay here at our hotel. Positive comments such as yours only encourage our staff to try a little harder to please all of our guests that stay with us.

We truly appreciate your business and we look forward to the opportunity of being your place to stay if you ever return to Orlando. Please feel free to contact us directly as it would be our pleasure to be of service.

Best Regards,

John Cummings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lincolnshire
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 11, 2014

We stayed at this hotel for two nights used the airport free shuttle slightly muddled information given on how to call shuttle from airport on arrival but use the courtesy phones in airport arrivals the hotel receptionist will ask that you have all you party and luggage then tell you were to wait for shuttle. The Hotel it self has seen better days staff very helpful and breakfast adequate cereal toast bagels waffle maker plus tea coffee and juice. it is on a bus route and for just $2 each per journey well worth a go we went to the Florida Mall about a 10 min drive we used the free shuttle again to go back to airport to collect our hire car and continue our holiday it was nice to have the two days to get over journey before driving much safer than driving straight after a 9 hour flight would recommend this hotel but just for stop over

  • Stayed January 2014, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank esherapril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this review, February 15, 2014
Thank you for taking the time to post your comments about our hotel and we will share them with our staff. We are happy that you enjoyed your stay here at our hotel, and that you like your room and the amenities. We truly appreciate you staying with us and we look forward to the opportunity to seeing you again

Best Regards,

John Cummings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
Reviewed February 2, 2014

I would first like to say that I have read the other reviews on this hotel and I must say that some of the criticism is unjust. The hotel is kept in fair condition and probably could use a update in some of the rooms, where they have some older TV'S and Bed Spreads but for the price (30.00- 60.00 dollars a night)and close location to the airport with free shuttle service you really couldnt ask for much more. The hotel staff is very caring and compassionate about the unexpected circumstances that tend to arise during vacation and they try to accommdate guest to the best if their ability. One of these exceptional staff member is Silva who is always greeting guest with a smile and great sense of humor. She displayed true professionalism when my family and I flight was cancelled last minute and we were in deseparate need of a shuttle to get us to the hotel. She made our stay at the hotel very pleasant.

Room Tip: Make sure you get a suite because its the best value
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Will L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this review, February 12, 2014
Thank you for your comments and feedback regarding your stay with us. The staff and management takes great pride in the value of service and accommodations that we provide each and every guest we host on a daily basis.

Best Regards,

John Cummings
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Orlando Airport

Property: Days Inn & Suites Orlando Airport
Address: 1853 McCoy Rd, SR 528 To Exit 8, Orlando, FL 32809-7817 (Formerly Travelodge Inn and Suites Orlando Airport)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #307 of 337 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Orlando Airport 2*
Number of rooms: 168
Official Description (provided by the hotel):
Located just 3 miles from Orlando Airport and 2 miles from the Florida Mall, you have your choice of two double beds, 1 king bed, or a two room suite. All rooms features free WIFI, microwave/refrigertor, hairdryer, iron, ironing boards, and coffeemaker. Complimentary airport shuttle. 1785 square feet of meeting space great for family reunions, wedding receptions, meetings. ... more   less 
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Also Known As:
Travelodge Inn & Suites Orlando Airport Hotel Orlando
Travelodge Inn And Suites Orlando Airport
Travelodge Hotel Orlando Airport
Ramada Orlando
Ramada Airport Orlando
Orlando Ramada

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