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“This is the worst hotel I have ever stayed in...”

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Days Inn & Suites Orlando Airport
Ranked #303 of 340 Hotels in Orlando
Reviewed December 23, 2012

After travelling for nearly 24 hours all I wanted to do was fall into bed and sleep........
We booked two rooms, one for my husband and myself and the other for my two teenage daughters, we got to reception and they thought we booked one room, just as well I had the printed reservation. We were put into adjoining rooms numbers 243 and 244. We booked non smoking rooms but on opening the door the rooms stank. I pulled the covers back on the bed and there was a cockroach, we all know they don't live on their own..... Reception were very good in moving us straight away although we were no longer in adjoining rooms. We had room 222 facing the pool, this room was better although not perfect. We booked Travelodge as we have stayed with them in the uk and they are a good standard and was expecting this to be the same in the us. Whilst I appreciate the cost of the rooms were cheap we still expect a minimum standard...... The service cannot faulted but the rooms were in a dire tired state and could do with a complete renovation and deep clean.
Breakfast was included in the price, Cindy who overlooked everything in the breakfast buffet was happy to help and kept everything topped up and clean, most certainly the highlight of our stay here!
I cannot and will not recommend this hotel, there are plenty more to choose from......choose wisely!!

  • Stayed: December 2012, traveled with family
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Thank sarahpWiltshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,077 - 1,083 of 1,273 reviews

Reviewed December 21, 2012

  • Stayed: December 2012, traveled with family
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Review collected in partnership with Travelodge
Thank MBrown68
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 17, 2012

  • Stayed: December 2012, traveled with friends
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Review collected in partnership with Travelodge
Thank ALBAGALS
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 15, 2012

I had booked a king size non smoking room, and received a one bedroom suite. Although the furnishing was ecclectic, it was clean and everything worked very well. No extras were provided in the room, just soap and shampoo, however for the price, it was well worth it. There were no foul odors, not even the hint of smoke, even in the hallway. The front desk staff was friendly, very helpful, and was FAST! This is a big deal for me...

  • Stayed: December 2012, traveled on business
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Thank tcvmtravellor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this reviewResponded October 9, 2013

Thank you for your feedback and comments regarding your stay with us. The Management and Staff takes great pride in the value of service and accommodations that we provide each and every guest we host on a daily basis. Thank you for your business and we look forward to seeing you during your next stay in Orlando.

Best Regards,
John Cummings

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2012

good for the price I paid. Nice pool, spa, flat screen tv. Nice attendant at the free breakfast (Cindy). Would need reno for the carpet, cooling unit. Quiet place. Room in front of the pool. Nice surrounding with palm trees. There is a fitness center (small) with a tv.The room has a fridge and a microwave and coffemaker

  • Stayed: December 2012, traveled solo
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Thank mariogeoffrion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

Though the hotel staff was courteous, the hotel is in great need of renovation. The carpet was filthy and the door of our room had to be lifted in order to latch properly. I will choose a different hotel next time.

Stayed: December 2012
Thank tobycolumbusOH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2012

Again another shopping trip in the USA and cheap and convenient place to stay. What we paid for a suite here was amazingly cheap, and the location for us was perfect.

However, like many motels and even hotels that offer internet, the wifi just could not cope with the traffic and the occupants demands. We were told it was a recent problem but more digging into it, it is a long standing problem, typical we of not want to pay to get it corrected. So to get a better connection we swapped rooms to the second floor which solved the problem.

The two suites that we occupied, yes were in need of refurb, however they were very comfortable and ticked off our two continuous requirements, a good shower and a good bed.

However housekeeping on many levels left a lot to be desired. The carpets could have been cleaned more along with other areas. The young manager look overdressed and over stressed and was not an altogether friendly person and had a problem of looking guests directly into the eye when discussing things with him.

Just three other annoying things with this property are

1) The breakfast, compared to other travelodge's this was pathetic, just waffles, porridge, coffee and an apple wrapped in cellophane. Thank god for the waffle house across the road, although even that was too greasy and fattening for my taste

2)Why are we fleeced to pay for a resort fee for the swimming pool. It is an amenity that is there and should be included in the price.

3) Staff not too attentive. We informed that a parcel was being fed-ex'd to us and to accept the parcel. When we arrived we asked if it had arrived, told no, even though i could see a couple of boxes behind the desk. Checked online and said it had been delivered, so went back down and it was one of the two boxes behind but no apology.

Anyway, if you get it cheap, take it, but it is like a lot of motels etc in need of a refurb.

  • Stayed: November 2012, traveled as a couple
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Thank Traveller_Steve_Ling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Orlando Airport

Address: 1853 McCoy Rd, SR 528 To Exit 8, Orlando, FL 32809-7817 (Formerly Travelodge Inn and Suites Orlando Airport)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #303 of 340 Hotels in Orlando
Price Range: $55 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Orlando Airport 2*
Number of rooms: 168
Official Description (provided by the hotel):
Located just 3 miles from Orlando Airport and 2 miles from the Florida Mall, you have your choice of two double beds, 1 king bed, or a two room suite. All rooms features free WIFI, microwave/refrigertor, hairdryer, iron, ironing boards, and coffeemaker. Complimentary airport shuttle. 1785 square feet of meeting space great for family reunions, wedding receptions, meetings. ... more   less 
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Also Known As:
Travelodge Inn & Suites Orlando Airport Hotel Orlando
Travelodge Inn And Suites Orlando Airport
Travelodge Hotel Orlando Airport
Ramada Orlando
Ramada Airport Orlando
Orlando Ramada

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