This hotel will PUSH their "complementary" chauffer service on you at every given opportunity. Here's the problem with this service:
the hotel is located by a freeway; an odd spot yet once you familiarise yourself you can manage to get about by walking. however, it doesn't appear so upon check in and they will use this to their advantage. upon chatting up their service, "a FREE chauffer service providing your destination is within 3 miles of the hotel" -you can't refuse. here's the catch which is NEVER explained to you initially... once boarded and en route, should your trip be a return (i.e., quick pick up of toiletries, lunch, etc) your options are as follows: a $10.00 fee (they make it very clear to you this does NOT include gratuity), you can ring the hotel to have a different car collect you (which makes no sense and the drivers NEVER have the hotel number to give you) OR you can ring for a yellow taxi (which in the state of Florida will not only cost you dearly but you'll also have to wait at least 30 mins for pick up -again, providing you already have their number because as you were not made aware you'd be dumped on the side of the road, you of course don't have the number for a yellow taxi -and count on the driver not having it either).
now, $10 for a return is not a bad deal. much less dear than a yellow taxi yet the passenger should be advised of any fees BEFORE setting out and not at midpoint!!! I gave this service 3 opportunities to prove themselves -chalking up the first as a miscommunication yet it's not the case at all. you WILL be misinformed PURPOSELY so as to leave you with no other option but to pay for a "FREE" service (plus tip them for their thievery). again, it's much less dear than taking a yellow taxi but the cost is not the issue but the DECEPTION used to get it. don't advertise your service as a FREE service when clearly it is NOT and also, advise your customers of the cost, if any, associated with the ride BEFOREHAND and not mid way.
it's a racket folks and use with caution. they will also change their policy after 7pm. quickly I, in dire desperation, had no choice but to use their service one evening. already aware from a prior mishap the fare would not be free but a tenner, I was prepared to suck up the cost. come to learn again at midpoint of the journey, after 7pm the fare is $10 BOTH WAYS (not including gratuity) but again, this was not communicated to me before departure but at midpoint when I clearly had no other choice but to agree.
the hotel's manager(s) will hear you out and compensate you a fruit platter aka a warm bottle of milk for the screaming child. quite frankly I would prefer they not rob me and skip the fruit.
USE THEIR CHAUFFER SERVICE WITH CAUTION!!!
- Official Description (provided by the hotel):
- Experience the Crowne Plaza Orlando Downtown, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown is walking distance to downtown's impressive entertainment venues such as Amway Center home of Orlando Magic, the Dr. Phillips Center for the Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from Camping World Stadium home of the Russell Athletic Bowl, AutoNation Cure Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wells Fargo, HD Supply, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals look forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more less
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- Also Known As:
- Crowne Plaza Orlando Downtown Hotel Orlando
- Holiday Inn Orlando