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“Decent Hotel that charges you to park”

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Courtyard by Marriott Orlando Downtown
Ranked #10 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed May 29, 2013

We recently stayed here in May 2013. We were given a third floor balcony room. The balcony had no chairs which was a disappointment. Otherwise, the room was a nice room. We were surprised when our check out statement was put under the door in the morning to see that they charged us $10 to park in their parking lot and then charged us 65 cents tax on the parking lot charge! We were never notified of this and there was no signs notifying us of this at all. In fact, when we checked in, we were asked if we parked in their lot and we replied yes. She said the only reason she asked was so that she could give us a card for our window so we wouldn't get towed. We have stayed at various Courtyard Marriotts and they don't differ very much, but this was a first for a parking charge.

  • Stayed: May 2013, traveled as a couple
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Thank Debra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl S, General Manager at Courtyard by Marriott Orlando Downtown, responded to this reviewResponded July 14, 2013

Thank you, Debra G, for providing your feedback about your stay with us. We are happy to hear that you enjoyed your room.

We try to make sure all of our guests are properly informed about the parking fee by placing the notification on our website and on your confirmation email. We do apologize if our staff did not offer a reminder of the fee at check in.

We do hope that you will be staying with us again in the future. Thank you for choosing Marriott and the Courtyard brand. Have a great day.

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524 - 530 of 653 reviews

Reviewed May 21, 2013

It's probably been about two years since we were last at this hotel. We usually stay here after seeing a concert at the Amway Center because it's so close by and there are a number of nice restaurants in the area. We have walked to the Amway Center from the hotel as it's a little over a mile away but there were some sketchy characters out on the main strip when we checked in so we decided to drive over this time. As for the hotel - we were pleasantly surprised to see the renovations. The lobby and dining area have a fresh clean and modern feel. Front desk check-in and dining staff were wonderful and very helpful. Our room was nicely updated - still a little musty smelling but the room itself was super clean.

Room Tip: Higher floors have larger balconies.
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  • Stayed: May 2013, traveled as a couple
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Thank Sonja W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl S, General Manager at Courtyard by Marriott Orlando Downtown, responded to this reviewResponded July 14, 2013

Hello Sonja W,

Thank you for taking the time to provide your feedback about our hotel. We are happy to hear that you enjoyed the new Bistro and the upgrades we made to the property. A lot of guest enjoys our close proximity to the Amway. Now that we have our Bistro, it is more convenient to grab a bite to eat before heading to the Amway for an event.

We hope that your future travels will bring you back to stay with us again. We thank you for choosing Marriott and the Courtyard brand.
Thank you and have a great day.

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Reviewed May 20, 2013

Checking in was quick and easy and I believe Judy? was great! Fitness center and pool were clean and useful. Only problem I ran into was my ac was leaking on my carpet so it became musty. Engineering came to look at it and said it was from outside rain water pouring over the tray and they needed a larger tray. I was offered to move rooms but am checking out tomorrow so told them no. He made it sound like it was normal? I hope not, as Orlando gets a lot of rain each day.
Otherwise, food was great, all the staff were friendly and housekeeping was prompt in delivery. From another hotelier in management, Kudos to your team! Please share with them.

Room Tip: I would stay here again!!! King Suite is perfect size.
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  • Stayed: May 2013, traveled on business
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Thank angm212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl S, General Manager at Courtyard by Marriott Orlando Downtown, responded to this reviewResponded July 14, 2013

Thank you Angm212 for your feedback about your stay. It is great to hear that Judy was able to exceed your expectations. I will make sure she is aware of your kind words.
I am sure it was an unwanted surprise to have that leak in your room. We do apologize for any inconvenience this created for you.

I hope your future plans do bring you back to our area and to stay with us again. Have a great day and thank you for choosing Marriott and the Courtyard brand.

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Reviewed April 12, 2013 via mobile

Great. Staff. Everone nice her. the rooms are comfortable and laid out well. The AC was very noisy as it came on. The Bistro here is very nice. Its over priced. not a great neighborhood to walk in. the hotel same very safe. they have a security guard.are very sweet girl working at the Bistro name Maria was a pleasant surprise.

  • Stayed: April 2013
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1  Thank NashvilleOkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl S, General Manager at Courtyard by Marriott Orlando Downtown, responded to this reviewResponded May 16, 2013

Hello NashvilleOkie,

Thank you for taking the time to provide us with your feedback about your stay. We are pleased to hear that you enjoyed our Bistro and that Maria was so helpful.

I hope your future plans bring you back to stay with us again. If you need assistance booking a reservation, please contact our front desk staff. Someone is available 7 days a week.

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Reviewed April 8, 2013

Great hotel. If you need a hotel in Orlando that is away from all the hustle of the Disney area..this is a good place to stay. Right off the highway so easy to find. Rooms were some of the cleanest I have ever been in. Big beautiful king bed, sofa, fridge in the room...it was just perfect. Staff was great. Downstairs cafe was great and serves Starbucks coffee! The gym was spacious & outdoor pool. The lobby was really nice...very big w/computers, TV..tons of room to relax and socialize. Don't have anything negative to say. Would stay there again!

  • Stayed: April 2013, traveled solo
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Thank ShoodaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl S, General Manager at Courtyard by Marriott Orlando Downtown, responded to this reviewResponded April 16, 2013

Hello Shooda W,
We appreciate the time you have taken to provide your feedback about your stay here at our hotel. We love to hear that our guest is enjoying the new upgrades to the hotel. Our new Bistro has been a big hit. Who doesn’t love having food options available just a short step away from your room.
We hope that your future travels will bring you back to stay with us again. We thank you for choosing Marriott and the Courtyard brand.
Thank you and have a great day.

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Reviewed April 8, 2013

Booked this hotel the night of the Maroon Five concert at the Amway Center. The hotel is very clean and the rooms are updated. If you're going to an event at the Amway Center your about and $8.00 cab ride away. There are lot of bars and restaurants within walking distance of the hotel. We'll defintiely stay here again!

  • Stayed: March 2013, traveled as a couple
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Thank Randy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl S, General Manager at Courtyard by Marriott Orlando Downtown, responded to this reviewResponded April 16, 2013

Hello Randy N,
We appreciate the time you have taken to provide your feedback about your stay here at our hotel. A lot of guest visiting the Downtown area enjoy the convenience of our hotel to the Amway center and other local downtown attractions.
We hope that you will be back to stay with us again. Someone is available 24 hours a day at our front desk. Please contact us at 407-996-1000 if you need any assistance with a future reservation.
Thank you and have a great day.

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Reviewed April 6, 2013

Great place to stay for business in the area, fantastic rooms and excellent service. Staff are very helpful and happy within their work and thus keen to ensure customers are very happy. Food at the Bistro was not much different from back home, a very good variety, and you could even get English breakfast tea.

  • Stayed: April 2013, traveled on business
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Thank Bally J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl S, General Manager at Courtyard by Marriott Orlando Downtown, responded to this reviewResponded April 16, 2013

Hello Bally J,
Thank you for your feedback about your stay at our hotel. We know you have many choices of hotels to choose from when staying in Orlando. We thank you for making our hotel your first choice. We appreciate your kind words about our staff. It is great to know that we are doing a good job at keeping our guest happy.
We hope that you will be back to stay with us in the near future. Please contact our front desk at 407-996-1000 if you need any assistance with a future reservation.
Thank you and have a great day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Orlando Downtown

Address: 730 North Magnolia Avenue, Orlando, FL 32803
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Orlando
#69 Romantic Hotel in Orlando
#70 Family Hotel in Orlando
Price Range: $190 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Orlando Downtown 3*
Number of rooms: 200
Official Description (provided by the hotel):
Courtyard by Marriott Orlando Downtown is a top choice among Downtown Orlando, Florida hotels. We invite travelers to stay with us and experience a perfect blend of comfort, service, and convenience. Our accommodations are relaxing and spacious, offering free Wi-Fi, plush bedding, and Smart TVs with Netflix and YouTube access. Public spaces in our hotel are equally enjoyable and restful, and they include The Bistro restaurant and a heated outdoor pool. Stay at Courtyard by Marriott Orlando Downtown for pleasure, work, or to host your next business meeting. Our hotel is ideally located in Downtown Orlando, with all of the area's top attractions - including shopping boutiques and Thornton Park - just moments away. ... more   less 
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Also Known As:
Courtyard Orlando Downtown Hotel Orlando
Orlando Marriott
Orlando Courtyard

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