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“Nasty! Will never stay here - can't wait to check out”

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Extended Stay America - Orlando - Convention Center - Sports Complex
Ranked #250 of 341 Hotels in Orlando
Reviewed March 22, 2013

The room was nasty and the hotel staff was not very accommodating. We stayed for a local event at the convention center. The room only had two bath towels for a double bed room and we had to barter to get new "fresh" towels. The bathroom was disgusting with mold on the walls and within every deep crevice. The carpets are stained and the kitchen was a joke. We weren't even provided anything to clean the two dishes that were provided to us. We were planning on staying longer, but quickly changed our check out date and will leave to go home early.

Room Tip: It's close to the convention center and other attractions. That's about it
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  • Stayed: March 2013, traveled with family
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1  Thank Mikaw225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie-Lynn W, Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this reviewResponded March 25, 2013

We thank you for sharing your experience with us. As we discussed at check out, we are very sorry that your stay with us did not meet your expectations. We hope you will give Extended Stay Hotels another opportunity in your future travels.

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125 - 131 of 200 reviews

Reviewed March 18, 2013

My husband and I stayed at the Extended Stay while we went to Megacon at the Convention Center.

The room itself was spacious, clean, and had just enough furniture to feel at home while not overcrowded. The beds were firm and the sheets were clean and comfortable. So often, I find myself terrified of the sheets on hotel beds--but not here!

The bathroom was recently re-done with faux wood planks, was clean, and had wonderful shower pressure.

Overall great price, great room, and ten minutes walking distance to the convention center.

  • Stayed: March 2013, traveled as a couple
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Thank Morgan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013

This outdated, run down hotel did offer everything needed. The rooms do need updated as there were marks on the shower/tub, sinks, and cabinets. It was a little too "dilapidated" for my liking, but it was cheap. When we arrived to the room, there weren't any pots and pans so we had to go down and request those and they told us we needed to wash them. This made me think, "how clean are the utensils that are already in there?" There isn't a pool in there and that was disappointing too. Alas, there was shuttle to Disney, Sea World, and Universal. The shuttle for Disney leaves at 830 and 1030 and picks you up at 630 or 10. I thought there were more times when we reserved the room, but it is limited. If you use the shuttle, plan to stay there the whole day because you can't come back early. Overall, it provided a place for us to sleep and cook breakfast/dinner.

  • Stayed: February 2013, traveled with friends
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2  Thank Brittany P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie-Lynn W, Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this reviewResponded March 25, 2013

We are scheduled to be refreshed in the beginning of May and anticipate the completion by the end of July. We hope that you will come visit us again at that time.

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Reviewed January 31, 2013

I use to stay at the Extended Stay hotels quite a lot and I love the way they operate - for a real good price you get very nice and clean accomodations, good and friendly service from the staff. But, my stay at this particular unit (Extended Stay America, Westwood Blvd, Orlando) with my ten year old son was the best so far. The manager, Kate-Lynn, was particularly helpfull in handling a problem with my reservation. Best service ever!

Room Tip: Don't miss this spot - close to everything!
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  • Stayed: January 2013, traveled with family
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Thank Marco F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OrlandoESH, Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this reviewResponded February 4, 2013

Thank you Marco for completing your review of our hotel. It is great to hear you have come back to Extended Stay America and had such a positive experience with us. When you and your son return to Orlando, we hope to welcome you back!

Sincerely, Pebble Persico

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Reviewed January 29, 2013

We stay at this wonderful Extended Stay whenever we travel to Orlando for work. We stay for weeks at a time and feel like it is a home away from home. The rooms are so clean and comfortable. They even washed our dishes and cleaned the kitchen. We love knowing that when we walk in to the room, everything is super clean. The front desk staff and management are amazing and very helpful. Katie Webb is the manager who has consistently gone out of her way to make out stay comfortable. She is considerate and genuinely cares for her guests. Mirabel, Bella and Mahogany are all staff members who remember us and do whatever they can to make our stay enjoyable. We book here again and again for the experience of feeling welcome and valued.

  • Stayed: December 2012, traveled on business
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1  Thank sujatha t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OrlandoESH, Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this reviewResponded February 1, 2013

Please know how much we appreciate your kind words and compliments on our staff and cleanliness. Knowing how happy you are with our hotel and that you continue to return again and again let's us know we are providing the best possible experience for our guests. We very much look forward to your next visit and thank you for your review of our hotel.

Sincerely, Pebble Persico

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Reviewed December 12, 2012

It's very close to the West Hall of the conference center, so you could walk there in about 15 minutes. The room is spacious, and completely furnished. You have everything you need there, TV, kitchen set, fridge, ironing board. You can save money by making your own food. It is about 8 minutes to the nearest WalMart by car.

We booked a room via their website, which promised the best rate. This turns out to be true, in the second day of our stay, we had to book another room, and the rate was higher than the online rate. Certainly a hotel with very

Room Tip: There are two sides of the building where the windows of the rooms are on, the one is facing the hig...
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  • Stayed: December 2012, traveled on business
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1  Thank Muhammad Taufik T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2012

I have stayed here before, and again now for a cruise, and was stunned that the front desk manager Katie and Bella remembered me, my favorite room even.
this is customer service of the utmost, warmth and sincere.
This hotel is immaculate, rooms have 32" flat screen LG tv, studio kitchen, close to all attractions and malls.
There is a trolley at the end of driveway that will take you around area.
Publix market, lots of fast food and restaurants within 3 miles Max.

Room Tip: I like the 3rd floor more quiet
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  • Stayed: November 2012, traveled solo
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1  Thank lathamgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OrlandoESH, Manager at Extended Stay America - Orlando - Convention Center - Sports Complex, responded to this reviewResponded December 10, 2012

We were so glad to have you back and hope you enjoyed your cruise. We really appreciate your comments in your review of our hotel.

Pebble Persico
Area Operations Manager

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Additional Information about Extended Stay America - Orlando - Convention Center - Sports Complex

Address: 6451 Westwood Blvd, Orlando, FL 32821-8025
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #250 of 341 Hotels in Orlando
Price Range: $56 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Convention Center - Sports Complex 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
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Also Known As:
Extended Stayamerica Orlando Hotel Orlando
Extended Stay America Orlando
Extended Stay Orlando
Orlando Extended Stay

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