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Hawthorn Suites by Wyndham Orlando Convention Center
Ranked #273 of 340 Hotels in Orlando
Reviewed July 5, 2013

Hawthorn suites by Wyndham is an okay hotel. There is nothing special about the hotel. It is a good cheap place to rest your head after a long day at the parks. There is a breakfast available which consists of cereal, bread, bagels, eggs, sausage, and grits. You can sit there and eat with 50 strangers in a little room. Good price and good location.

  • Stayed: July 2013, traveled with family
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Thank DKISS76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwestwood, Front Office Manager at Hawthorn Suites by Wyndham Orlando Convention Center, responded to this reviewResponded July 9, 2013

Dear Guest,
Whilst I am not sure of your comments regarding sitting and eating with 50 stangers in a little room,I am happy to read that you found the location and price for our hotel to be good.Thank you for your review and see you again soon.
Kewal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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774 - 780 of 1,174 reviews

Reviewed July 1, 2013

First night of 4 check in a little slow. Great value for the money. Clean spacious rooms and hallways. Laundry room next door. Still quiet. So far so good. Able to grab a worker in the hall who gladly provided more towels. Great location. Comfortable bed.

  • Stayed: July 2013
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Thank jody2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwestwood, Manager at Hawthorn Suites by Wyndham Orlando Convention Center, responded to this reviewResponded July 4, 2013

Dear Jody,
I am happy to read that you too have received great value for your money.Apology for the slow check-in but glad that everything else is going well.Thank you for taking the time to let us know and look forward to having you back again.
Binta

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Reviewed June 29, 2013

I felt that I got alot for the money. I had a suite with frig, sink, dishwasher and microwave which enabled us to save some money on our trip by eating in. It was also nice to have a buffet breakfast included with our stay. Some of the food was not very good but they always had fresh fruit, bagels and cereal that was good. The bed was very comfortable but the room had a musty damp smell.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Bonita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwestwood, Manager at Hawthorn Suites by Wyndham Orlando Convention Center, responded to this reviewResponded July 4, 2013

Dear Bonita,
Thank you for your review.I am happy to read that you got value for your money and overall enjoyed your stay.
Binta

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Reviewed June 29, 2013

Imagine a long day at wondering around the World and you check in with your two totally tired grandchildren (6 & 9). It is time to go to bed early to prepare for the next day and...at 8PM your room begins to rattle and shake because a lawnmower engine has been started in the hall immediately (almost touching) the door to your room. This engine is attached to a roto rooter line being used to get something foreign from the toilet in the unoccupied -- I repeat -- unoccupied room across the hall.
Now imagine you call the desk and the nice young girl is all about apology, but says, "there is nothing I can do because there is no manager available. You ask why they don't wait until morning to do their work? She says, "I really don't know." You say please phone a manager and she says, "there is no manager available?" So the bottom line is, an average hotel properly managed can provide an above average stay. An mismanaged average hotel can really mess up an otherwise wonderful day....Also, the TV didn't work and the guys with the roto rooter in the hall where yelling in their cell phones trying to overcome the sound of the machine...I mean it really was an I Love Lucy moment... but I date myself...

Room Tip: Stay elsewhere
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  • Stayed: June 2013, traveled with family
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1  Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwestwood, Manager at Hawthorn Suites by Wyndham Orlando Convention Center, responded to this reviewResponded July 4, 2013

Dear Jim,
Once again I apologize for the short disturbance caused by the plumbers.As I had mentioned in my previous response to your earlier review it was a matter that needed immediate attention and management handled it exceptionally without too much inconvenience to almost all the guests in house.
Binta

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Reviewed June 29, 2013

We stayed here for a week (had to go home early due to family illness).

The staff are very helpful and cheerful. There was a lovely girl on reception (early twenties, asian, wears lots of eyeliner) who let me use her own phone when it turned out the hotel doesn't dial 800 numbers and I had to dial one to try to authorise an onine order. There was no need for her to trust me with her phone but she was concerned my order wouldn't come, and was very lovely about the whole thing.

The free breakfast does the job, although the foods available could have been alternated every day. There is a selection of 4 cereals, white or brown toast (a note to staff, having butter available would have meant the toast would be edible!) plus hot foods like scrambled egg, sausages etc, and sometimes yoghurt, pancakes and fruit. The fruit was always orange and grapefruit; some apples or bananas would have been nice for those who don't like citrus. In saying that, the breakfast is free, and does well for that fact. There is also juice, water and coffee available.

The pool was lovely, although far too many insects in it - only to be expected when it's outside in the height of summer! Lots of seating for guests, and towels available also.

The hotel also had a small convenience shop, a stamp machine, soda vending machines and lots of leaflets. The fitness suite was always empty and in darkness (and not well signposted).

We had room 407. It was clean and bright, although the berry scented air freshener was unplugged on day one because it was so strong! We found everything in the room great except the coffee percolator. Try making a cup of tea with that and you will grow a beard by the time it's done! We bought a kettle and left it in the room - British guests who aren't coffee drinkers couldn't live with the percolator. The fridge was ample sized and kept everything icy cold. Fresh coffe cups and palstic cups were provided every day. The hot water was great, although the bath is a little slippy. A bathmat on the floor wouldn't go amiss either, we had to keep wasting towels on the floor to stand on to stop us slipping. The beds were comfy and there was plenty of storage space in the living room and bedroom. The cleaner was efficient and polite, although we didn't see the sheets being changed, but to be fair we might have been reading at those points. One night we found out during a thunderstorm that the window was letting in slightly, but we alerted the staff the day we left.

The hotel is at the bottom end of i-Drive so you cannot walk to entertainment; buses and taxis are the only option. Food is an issue as well. There is a McDonalds 15 mins walk away (do NOT try walking there in 36 degrees. Your shoes will melt). However, the Village Inn, 3 blocks away, was amazing! Each main meals comes with two free sides (and often with fries and soup or a scone too) and free refills on your drinks. We went on a Wednesday and got two pork chops with fries, with a bowl of fruit and mashed potatoes and gravy, and 5 battered chicken tenders with fries, fruit, soup and two scones, two cokes with two free refills, and a slice of french silk pie and a slice if apple pit. Total? $26, because Wednesday is free pie day. We had to take the leftovers back to the hotel every time we went so we got two meals each for the money. The chicken noodle soup was particularly tasty. The menu is huge, and you don't pay much for great, tasty food. Being so close to the hotel is the best thing!

  • Stayed: June 2013, traveled with family
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1  Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwestwood, Manager at Hawthorn Suites by Wyndham Orlando Convention Center, responded to this reviewResponded July 4, 2013

Dear Caroline,
I am sorry to hear that you had to return home midway through your vacation.I wish your family member a speedy recovery.Thank you for taking the time during your difficult period to write such an extensive review.I hope you will be able to come back soon and enjoy a much more memorable vacation.
Binta

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Reviewed June 28, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Jim G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
gmwestwood, Manager at Hawthorn Suites by Wyndham Orlando Convention Center, responded to this reviewResponded July 4, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 27, 2013

Room spacious though older. It was clean but beds terrible. Don't stay here unless you sleep well on a board like mattress. I'm very disappointed. Nice kitchen in room. Pool area nice. Check in person didn't know where the room was or much about room, just the floor it was on.

  • Stayed: June 2013
    • Value
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1  Thank Sweetestsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwestwood, Front Office Manager at Hawthorn Suites by Wyndham Orlando Convention Center, responded to this reviewResponded June 28, 2013

Dear Sweetestsue,
Thank you for your review.Let me apologize if you found the mattress to hard.Many have found them to be softer and many have loved the firmness.Again I apologize sincerely for not getting any sleep but hopefully enjoyed the rest of our facilities.
Kewal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Orlando Convention Center

Address: 6435 Westwood Blvd, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #273 of 340 Hotels in Orlando
Price Range: $210 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Orlando Convention Center 2.5*
Number of rooms: 150
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Also Known As:
Hawthorn Suites By Wyndham Orlando, Westwood Blvd Hotel Orlando
Hawthorn Suites Orlando
Orlando Hawthorn Suites

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