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“So-so. And ick too. But survivable.”

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Hawthorn Suites by Wyndham Orlando Convention Center
Ranked #251 of 337 Hotels in Orlando
Boulder, Colorado
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“So-so. And ick too. But survivable.”
Reviewed February 28, 2013

It's not a total dump. The room was relatively spacious, and there seemed to be a little effort on the part of this hotel to make it comfy, but it's in serious need of an update. Old carpet, a bathtub that has to be at least 30+ years old because of its porcelain patches and rusted drain, and rusty hinges on the bathroom door all scream "makeover please!"

There was only one person at the front desk during busy times, so it was hard to interact in a timely manner. The pool area was nice. But so much wasn't nice it became distracting and depressing.

If you want a 3-star experience, this isn't it. With a makeover, it sure could be.

  • Stayed February 2013, traveled solo
    • Value
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Helpful?
Thank SomeGuyFromIdaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwestwood, Front Office Manager at Hawthorn Suites by Wyndham Orlando Convention Center, responded to this review, March 13, 2013
Dear Guest,
I am happy to read that you did notice our efforts to make improvements at the hotel.The carpets were all changed three years ago and we are in the process of refinishing the challenging project of the bathtubs.We hope you will give another opportunity to make your stay better than just survivable.
Kewal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,129 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
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English first
Florence, Italy
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 28, 2013

My husband and 2 young children stayed at this hotel for 4 nights. There was nothing spectacular or luxurious. The rooms were clean and tidy. Although, under the beds had not been thoroughly clean since the previous guests had been there. The decor was generic but this is not a modern hotel so that was fine. Spacious area. The room was cleaned daily and done well.

I liked how the toilet and shower was in its own room. Plenty of room to get ready in the morning.

The kitchen was small as other guests have mentioned, but I did notice some other rooms had larger kitchens, guess that was in a different price range. I would suggest that the hotel add a little more cutlery & plates since the room can sleep 6.

The pool area was beautiful and suited well for kids and families.

Breakfast was great. It was a full hot breakfast with a vast variety of hot and cold choices, and beverages. It was actually one of the best free breakfasts we've experienced at hotels.

Not sure of his name, but the man at the "tourist booth" inside the hotel lobby was very nice & helpful.

On site laundry & game room(arcade)

10 minute drive to Disney, 5 min to Universal and about a 2-3 block walk to Sea World. Good location.

Room Tip: be sure to request a room away from laundry/game room
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  • Stayed February 2013, traveled with family
    • Value
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Helpful?
Thank HappyTravelerSC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwestwood, Front Office Manager at Hawthorn Suites by Wyndham Orlando Convention Center, responded to this review, March 13, 2013
Dear HappyTraveler,
Thank you for letting us know of your experience at our hotel.I am happy to read that you had a great time.I will let Scott at the guest services booth know of your kind comments and look forward to having you stay with us again.
Kewal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, Michigan
Level Contributor
285 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed February 27, 2013

The pool was beautiful. That is all I can say good about this hotel. This hotel is in sore need of a makeover. There was a lot of faulty workmanship and faulty decorating throughout the hotel; poor choices were made everywhere, from the mis-matched lampshades in our room to the sawed-off fake granite countertop and unflushable toilet in the women's bathroom on the main floor. My husband went to use the men's bathroom on the main floor and couldn't since there was excrament smeared on the two toilets - yuck. I'm sure they would have taken care of it had they known, but my husband didn't feel like telling anyone since he was so grossed out. While my kids were in the pool, some people decided to swim in the pool... in their CLOTHES! The maintenance guy walked right by and didn't say a word. I find this disgusting - they were swimming in their underwear, clothes, etc., all of which were likely somewhat dirty by the end of the day. Gross. The breakfast bar was yucky with just the absolute basics, no real choices. The only "pastry" item was white bread to toast. The rooms seriously needed help. The bathroom sink was nice and seemed updated. The shower, however, was pretty gross - the faucet was ancient, the tub was not shiny clean and had mottled coloring in spots. The windows were fogged. The couch was old and needed updating. Again, the decorating was not professional. Overall, this hotel was WAY overpriced for what you get. I have stayed in five-times nicer hotels for half of this price. I would not stay here again.

Room Tip: Ask for a room off of the pool and away from the highway. Better yet - stay somehwere else!
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  • Stayed February 2013, traveled with family
    • Value
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Helpful?
Thank MichiganMelissa04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwestwood, Manager at Hawthorn Suites by Wyndham Orlando Convention Center, responded to this review, March 13, 2013
Dear Melissa,
Let me apologize for the issues you had with your stay here recently.I can assure you we keep the facilty clean at all times and any issues regarding public or recreational areas are promptly attended to once brought to the attention of any staff.I am further sorry that you did not find any items from our extensive breakfast buffet to your liking and will share your comments with everyone here so that we can continue to make improvements in every department of the hotel.
Binta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 25, 2013

We had a most enjoyable stay at this hotel (29th Jan -13th Feb 20013) We had two very spacious rooms, one with two very comfortable beds,the other a lounge area and kitchenette. There were two tv's, excellent air -con and plenty of storage especially good for people like us on a two week break.

The Pool was peaceful well maintained and had a separate Jaccuzzi Spa pool. In this area was a hidden treasure The Tikki Bar open 4.00-10.00 pm each day (just super for a wind down at the end of a busy day at the theme parks, or a heavy day at conferance. The most amazing bar tender (Dwight) was an absolute gem, professional, pleasant, polite and such a great peronality we has such fun.

Breakfast was plentyfull hot and was replenished all the time, we feel this is such a bonus as you can eat and go straight from the hotel to get on with your day.

All the staff at The Hawthorn Suites especially Kewal, were Proffesional, friendly and helpful.

For people on holiday for the Orlando experience ie Theme Parks or Confernces this hotel is ideal, a Free daily shuttle to all the Parks is well worth using and another bonus is its walkable to Seaworld.

Room Tip: Ask for a pool view.
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  • Stayed February 2013, traveled as a couple
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Helpful?
Thank Derek G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwestwood, Manager at Hawthorn Suites by Wyndham Orlando Convention Center, responded to this review, February 27, 2013
Dear Jeaniebean,
Thank you so much for sharing your experience regarding your stay here.I will most certainly share your comments with everyone here especially Dwight and Kewal. We look forward to having you back again and making your stay even better.
Binta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porto Alegre, RS
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 18, 2013

Very nice staff, friendly. Recommend to anyone because the bedroom has a lot of space and you make your own food. Location is very good and has a nice and free breakfast and parking is excellent and free too.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rosana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmwestwood, Front Office Manager at Hawthorn Suites by Wyndham Orlando Convention Center, responded to this review, February 26, 2013
Dear Rosana,
Thank you for your kind comments.We are happy to read that you enjoyed your stay here and hopefully see you again soon.
Kewal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Orlando Convention Center

Property: Hawthorn Suites by Wyndham Orlando Convention Center
Address: 6435 Westwood Blvd, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #251 of 337 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Orlando Convention Center 2.5*
Number of rooms: 150
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Also Known As:
Hawthorn Suites By Wyndham Orlando, Westwood Blvd Hotel Orlando
Hawthorn Suites Orlando
Orlando Hawthorn Suites

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