Due to a terrible experience with the Holiday Inn Express , I checked in at 3am . Checking in via a
window not a front desk . When we went to our room in the back , it was it was like 3 in the afternoon! there was a large group out drinking and being noisy. We were so tired we just went to bed even with the party going on outside. Next morning there was NO hot water at all . When I checked out the front desk clerk gave no apologies after telling him my concerns. They know you'll
never come back there anyway so why care. ( or even pretend to care) . There seems to be a lot of "long term" guests at this hotel. 2/27/14
I am sorry about the noise issue you experienced during your stay. Please know you can call the front desk any time during your stay and they can address any concerns you may have right way. We appreciate your feedback on your stay with us.