Upon check in we were given a broken cart for the luggage. Once we found the elevator and reached our floor the heat and the smell of the hotel could knock u off your feet. The hallway was dirty and grimy. We got in our room and we found large stains all over sheet and blankets. The bathroom looked likebit was cleanedwith spit. The door to the bbathroom wouldn't close and when it did u had to break it down to get out. The bathroom sink was broken. The kitchen had dirty silverware and the coffee pot leaked I went downstairs and requested clean sheets the girl at the desk said the room could not be cleaned till am but she moved us to another room all the way downstairs. Once we madebit into that room it was a little better. Clean sheets and cleaner room. The only issues with this room besides the people above us that we complain about every night and nothing was done about was the dirty pull out sofa and burnt coffee pot.
The staff recommended I was my own towels when they had none to exchange. Oh yea..u want clean stuff you have to take it all the way to the front desk to exhange. So when I wanted to wash the towels I had to go purchase laundry soap since the front desk and vending machine was out. The grab and go breakfast was horrible and the coffee machine was out of order. I will nnever stay at this hotel again. Save the headache and try some place else.
- Official Description (provided by the hotel):
- Extended Stay Deluxe - Orlando - Universal Studios features 84 suites with full kitchens, recliner or sofa bed, and free wifi. The hotel is less than a mile from Universal Studios, and conveniently close to Orlando Convention Center, Sea World, and the Disney parks. Amenities include an outdoor pool with barbecue area, fitness center, guest laundry and a complimentary grab n'go breakfast. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Extended Stay, Expedia, Hotels.com, Booking.com, Priceline, Orbitz, Travelocity and Hotwire so you can book your Extended Stay America - Orlando Theme Parks - Vineland Rd. reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Extended Stay Deluxe Orlando-Universal Studios Hotel Orlando
- Extended Stay Orlando
- Extended Stay America Orlando
- Orlando Extended Stay