- Free Wifi
- Free Parking
I would like to let everyone to know the best value hotel you could find in the area hands down! The property is very clean and staff friendly and helpful. The rooms are well appointed with all the amenities of a higher priced location. They are located right across from universal and even offer transportation there twice daily. This is an additional savings and value to your stay. The family owned business takes great pride in their ownership which is reflected in the helpful staff and clean rooms. I would highly recommend anyone wishing to find a great room at a great price at a convenient location to make reservations here. Once you stay I'm sure you will agree.
Thank you very much for your review and great rating! Yes we try our best to make everyone's vacation as best as we can. We are happy to know that we have met your expectations in all aspects during your stay. I would also like to thank you on behalf of the entire staff of our property for considering us when you return to Orlando. We hope to have the opportunity to deliver another stellar experience.
A friend and I have just had two short stays at the Wingate. I last stayed there a couple of years ago and am glad to say that it has maintained its standards of that time. The rooms were spotless and all staff, especially at the front desk, were very pleasant. Breakfast can be very busy but staff work hard to keep tables cleared and the buffet replenished. The outside pool is well looked after and popular. I certainly hope to return to the Wingate when next in Orlando and can recommend it.
I appreciate you for taking the time out of your day to give us great feedback from your recent stay with us. I am happy to see we provided you great service and our rooms were clean and fresh. We are very fortunate to be surrounded by so many restaurants, outlets, malls and many other attractions to see. I would also like to thank you on behalf of the entire staff of our property for considering us when you return to Orlando. We hope to have the opportunity to deliver another stellar experience.
I was very upset with the night receptionist- Leish. We were told that there was a complementary airport shuttle to the hotel and when we called she was VERY rude and told us to take a taxi, it was our problem and that she would not transfer us to the manager. Turns out, there was a airport shuttle that was cheaper than everything else, she just didn't tell us. When we arrived to the hotel she never welcomed us, said good-bye or asked us how we were doing. She claimed that my credit card was not working, threw it back to me and told me there was nothing we could do.
However, every other receptionist was super helpful. The location was AMAZING! There are a bunch of restaurants around and you can walk to Universal if you want to.
The hotel was very nice, new and spacious. Some of my towels were dirty but that wasn't a big deal because I enjoyed my room, bed, and every commedity we received. The pool and whirlpool were very nice as well. The breakfast was the same everyday, but it was delicious.
Thank you for leaving a comment about your recent stay at the Wingate by Wyndham Universal. I sincerely apologize about how unprofessional my front desk agent was. I will definitely take proper steps and training with my employee about this. I will make sure this will not happen again with any of my guest and employees. I am still very appreciative for the rating. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.