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“Good hotel near Universal”

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Wingate by Wyndham Convention Ctr Closest Universal Orlando
Ranked #172 of 338 Hotels in Orlando
GreenLeadersSilver level
London, United Kingdom
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good hotel near Universal”
Reviewed July 6, 2013 via mobile

Stayed here in July. Front desk staff courteous and pleasant. We chose this hotel as it has free WiFi, a swimming pool and courtesy breakfast but did not ultimately use pool so cannot comment on that. The breakfast was just about satisfactory (waffles, eggs, cereal, muffins, pastries) although the dining room itself was not big enough for all the guests and the overflow room lacked atmosphere. The room itself was fine and clean. Comfy bed and good sized fridge but the air conditioning is very loud. The courtesy bus to Universal which is about a mile away, was efficient but why have the return journey before the fireworks and show? I was happy with the price I paid for the room and would use again for short stay. Felt safe and peaceful.

Stayed July 2013, traveled with family
Helpful?
Thank LoveFoodWithFriends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingtateuniversal, General Manager at Wingate by Wyndham Convention Ctr Closest Universal Orlando, responded to this review, July 15, 2013
Thank you very much for your review and great rating! We are happy to know that we have met your expectations in all aspects during your stay. I would also like to thank you on behalf of the entire staff of our property for considering us when you return to Orlando. We hope to have the opportunity to deliver another stellar experience.
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Rating summary
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (63)
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English first
Orange Park
1 review
Reviewed July 5, 2013

Great hotel, conveniently located and a good price point. Staff was friendly and courteous. I would stay here again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingtateuniversal, General Manager at Wingate by Wyndham Convention Ctr Closest Universal Orlando, responded to this review, July 13, 2013
Thank you so much for your great feedback on your recent stay with us. My staff strives to exceed our guests expectations and help you make many memories. We hope that we will be your hotel of choice on your next trip to Orlando. Thank you once again.
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Columbus, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 1, 2013

Had a nice stay although it was short. We will be going back in a few weeks.
Hope I get breakfast this time.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingtateuniversal, General Manager at Wingate by Wyndham Convention Ctr Closest Universal Orlando, responded to this review, July 13, 2013
Thank you for joining us on your recent trip to Orlando. We enjoy the feedback from our guests and take each and everyone to heart to improve our guest standards of excellence. We hope that you will return to us on your next trip and see the many changes we are starting to implement in our hotel including breakfast. Thank you once again.
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Virginia Beach, Virginia
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 30, 2013

Room was clean,pool was nice,but crowded. But over all great for a couple of days not bad for the money.Just wish there were more towels. Staff were very friendly!! Came for a short getaway befor heading home to VA.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank james s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingtateuniversal, General Manager at Wingate by Wyndham Convention Ctr Closest Universal Orlando, responded to this review, July 1, 2013
Thank you very much for your review and great rating! We are happy to know that we have met your expectations in all aspects during your stay. I would also like to thank you on behalf of the entire staff of our property for considering us when you return to Orlando. We hope to have the opportunity to deliver another stellar experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus
1 review
Reviewed June 26, 2013

Bad pillows- not enough towels for room and when asked for more at front desk we were told to look for the housekeeper who we didn't see.we were out all day and still not enough towels when we got back. Tried to call front desk and got hung up on. Dirty cups tuner sofa couch and room needed good cleaning. So much ice in freezer section of fridge that nothing would fit in.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingtateuniversal, General Manager at Wingate by Wyndham Convention Ctr Closest Universal Orlando, responded to this review, July 1, 2013
I would like to thank this guest for leaving comments about their stay with our property, but wish they had brought the issues they experienced to our attention rather than waiting to post a comment on the internet. If I was informed at the beginning, I could of changed out your pillows and made sure you had enough towels for the length of your stay. I am sorry that you were hung up on. Please next time get the employees name so I can take quick action. We do have towels and other linen located behind our front desk for guest requests as in this case. So I am confused why did the employee turn you away. I wished you would have brought these issues you experienced to my attention personally so I could have made an effort to resolve them. I suggest letting the general manager know of your issues/concerns in any of your future stays. This way we can always address your concerns immediately and turn your experience into a positive one.
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Newport News
Level 4 Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 25, 2013

We stayed here on our trip to Universal June 18-22. The hotel was nice and our room was clean. The staff was very friendly especially the front desk lady...I think her name was Beatrix or something like that. They have a outdoor pool which was nice and a jacuzzi that my husband and twin teenage daughters took advantage of each night after walking endlessly at Universal. I didn't like that they only had one washer and one dryer in the laundry room at a cost of $2 per load. At least one more washer and dryer would've been nice. They do offer breakfast which consists of juice, milk, coffee, danish, cereal, two waffle makers, one type of fruit a day and endless fried egg patties and two days they had sausage patties, one day horrible looking "Canadian" bacon and another day ham. They need to switch around the eggs, at least offer scrambled. I don't know of too many teenagers that eat fried eggs let alone a fried egg patty. Also, the lady that serves the breakfast needs to move a little faster on replenishing the breakfast. If you choose to eat it, either go right when they start serving at 7 am or after 9 am to avoid having to wait for refills. Also, please people use the tongs for the food. I saw several teens just using their hands to get the danish and rolls. Overall a good stay for the money.

Room Tip: We were on the 4th floor and had no problems with noise from anyone else.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 6wvrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingtateuniversal, General Manager at Wingate by Wyndham Convention Ctr Closest Universal Orlando, responded to this review, June 26, 2013
Thank you very much for your review and great rating! I will take your feedback and try to implement a better breakfast. We have been doing trial and error with many things and still working on pleasing all my guests. I will give Beatrice proper praise for her great job in heping you!! I would also like to thank you on behalf of the entire staff of our property for considering us when you return to Orlando. We hope to have the opportunity to deliver another stellar experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Convention Ctr Closest Universal Orlando

Property: Wingate by Wyndham Convention Ctr Closest Universal Orlando
Address: 5661 Windhover Dr, Orlando, FL 32819-7936
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#29 Green Hotel in Orlando
#100 Romantic Hotel in Orlando
#162 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Convention Ctr Closest Universal Orlando 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Ideally located, we are adjacent from Universal Studios and City Walk. The Mall of Millenia, Prime 1 Outlet, International Drive, and many other stores are just two miles away. The Orlando Convention Center is seven miles away and within a five mile radius is every restaurant possible. Rate includes complimentary breakfast & free shuttle service to Universal Studios and Holy Land Experience. Our beautiful property has undergone a complete renovation and now boosts modern spacious guest rooms and meeting spaces. King or two queen size beds available. We offer many comp amenities and services to our guest. This includes in all rooms microwave & fridges, coffee maker, iron & ironing boards, mp3 clock radios, and USA today paper. We offer complimentary fitness room, pool, indoor whirlpool, wired and wireless high speed internet access, or the guest can use our modern day business center. We look forward to working with you to make your travel arrangements as easy as possible. We also have new Electric Charging Stations for all electric cars!! ... more   less 
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Also Known As:
Wingate By Wyndham @ Universal Studios And Convention Center
Wingate By Wyndham @ Universal Studios Hotel Orlando
Wingate Hotel Orlando

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