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Wyndham Lake Buena Vista Disney Springs Resort Area
Ranked #173 of 335 Hotels in Orlando
GreenLeadersSilver level
Upper Sandusky, Ohio
Level Contributor
80 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great Service”
4 of 5 bubbles Reviewed February 14, 2014

We chose this hotel because of its proximity to Downtown disney. We walked across the intersection and were there. It had regular shuttles to the parks if you wanted to save the $15 parking fee at WDW. The room was cleaner than the average hotel. It's not a 5-star hotel, but there is absolutely nothing wrong with the rooms. Honestly, we spent little time in the room anyway. There's way too much to do in Orlando to spend it in your hotel room.
Shortly after checking into the hotel, we realized there was a problem with the hot water in the tub. The problem was there was no hot water. The water in the sink was hot, just not in the shower! We called down to the desk and they sent someone up immediately. The maintenance guy was there within 10 minutes and began working on it. Shortly after another service tech came in to offer assistance. It was then determined that it was a more serious problem and they would not be able to fix it that everning. Before we could even ask, they had us set up in a new room (slight upgrade). They sent a concierge to assist us in the move. The entire process from beginning to the move was less than an hour. They really bent over backwards to make sure we were happy. I would definitely stay there again.

Room Tip: Rooms overlooking the pool were quieter and had a better view than those overlooking the parking lot...
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  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank St_Nick61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,864 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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andover
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed February 13, 2014

Stayed here April 2013 and the hotel was just okay. Rooms were small. TV cabinet needed to be wedged shut with paper. I think its time for upgrades. Kids (teens) were disappointed with pool area. Shallow. Pictures are deceiving. Plus was that it was just a short walk to downtown disney and close to all disney attractions. Lobby area set up nice for quick access to quick grab food which is always appreciated with kids. Liked coffee bar as well. Did not dine in hotel so have no idea how the restaurants were. I would stay there for a work trip but kids vetoed for a second stay.

Room Tip: Ask for a renovated one if they exist - we were in the tower and it was fine
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  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank stella8443
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this review, February 15, 2014
Thank you for taking the time to write a review. Please accept our sincere apologies for any disappointment you may have experienced while you were here. I can assure you your comments were shared with the Hotel Management team and noted on record.
If you should decide to give us another opportunity to serve you please feel free to contact us.
Sincerely,
Helen Bivans
Voice of the Customer
hbivans@wyndhamlbv.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed February 13, 2014

We recently had our weekend conference for almost 200 people. This was our second year having it at this location and by far, this is the best place we have ever used. The staff goes above and beyond. They are attentive and helpful from the very beginning. Your satisfaction is their priority from start to finish. I cant say enough nice things about them. What I love the most is the space is on its own floor so there are no hotel guests wandering by, peeking in, and being loud.

I do agree with other travelers the hotel could use an update. The conference center walls could be nicer and the carpet is a little much. Those are small problems though in an otherwise amazing space.

We found our rooms to be clean but I could see why people said they needed updating. We had no issues and didn't hear from our attendees that they had issues. The biggest complaint we got from attendees was the temp. Some conference rooms were freezing and some were hot. We couldn't find the right balance. I am sure it has something to do with the way the space is divided.

Overall, I would HIGHLY recommend this space for your event. We have already booked 2 more conferences here. You can't beat the staff, the location, and space.

Room Tip: Ask for an inside, downtown disney facing room!
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  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jpollfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed February 12, 2014 via mobile

Stayed here for one night due to its fantastic location (5 mins walk from downtown disney!) and having visited the lobby before to sort a hire car issue on a different orlando trip and found it pleasant was happy to book a room. Pool area looked lovely but can't say we used it, we were there to be wined and dined at downtown disney! Room itself was a bit tired, weren't a fan of the walk to the room either (concrete breeze block corridors on the exterior) and didn't like the bathroom sliding door. However beds comfy and room functional. For that location and the price paid can't complain.

Stayed February 2014, traveled with family
Helpful?
1 Thank Katwak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this review, February 15, 2014
Thank you for taking the time to write a review regarding your recent stay with us. I'm sorry for any disappointment you encountered with the room decor, the room location and the bathroom door. Please be assured that your concerns were shared with the appropriate department managers and all points were very well received.
On another note, I'm glad you enjoyed the closeness to Downtown Disney!
If we can be of further assistance with any upcoming travel plans please let us know.
Sincerely,
Helen Bivans
Voice of the Customer
hbivans@wyndhamlbv.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Wayne, Indiana
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed February 11, 2014

We stayed for a week and had a great time! Pool is spotless, grounds are maintained well, and even the parking was simple. We brought our son down for the Disney Internship Program and stayed for a week.
Housekeeping was quick and responsible, front desk was really upbeat and the rate with Booking.com was 90.00 a night! All within 5 minutes walk of Downtown Disney!
Shuttles were excellent and all in all a well run Hotel! Stay here with no qualms!!
I do have to say that The Management company that owns this hotel( TPG) used to own the Hilton I work for currently in Fort Wayne, Indiana. And it is a great company !

Room Tip: The wings are Sunup/Sunset so how you like your sun is up to you! We had an Inner room that face t...
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  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MarkAndrewsRugby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dingmans Ferry, Pennsylvania
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 11, 2014

I have nothing but nice things to say. Everyone from check in to check out very nice and helpful. Room was clean. Bed was comfy. We got a tower view room. Nice view of Downtown Disney (across the street). I don't know how good the fireworks view was because we never got back to the room in time to see them. We rented a car so but we used the bus system to go to the parks. We never ate there but there is a Disney breakfast for kids a few days a week. We also never got the chance to use the pools but from the 18th floor window down the hallway it looked nice.

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vicki R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Johns, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 11, 2014

This place is a good place to stay, You really cant go wrong with a wyndham location. Just a mile or so up the road is all the restaurants and small sights to see are located, downtown Disney is right across the street. The only thing is there is a good amount of traffic, and be careful at the light up north, there are cameras galore on it!

Room Tip: 4th floor and up are my choice, unless you smoke
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  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mark h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Lake Buena Vista Disney Springs Resort Area

Property: Wyndham Lake Buena Vista Disney Springs Resort Area
Address: 1850 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830-8406
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #173 of 335 Hotels in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Lake Buena Vista Disney Springs Resort Area 4*
Number of rooms: 626
Official Description (provided by the hotel):
A Magical Choice Among Orlando Lake Buena Vista Hotel ResortsBe immersed in magic. Experience the best of the Walt Disney World® Resort at the Wyndham Lake Buena Vista Resort. As an Official Walt Disney World® Hotel, we specialize in family-friendly amenities, impressive facilities, and uncompromising fun and service. Discover why our accommodations are the perfect choice when selecting from Orlando Lake Buena Vista hotels.Immerse Yourself in Magic!The Wyndham Lake Buena Vista is located directly across the street from the Downtown Disney® Area, a world-class entertainment-shopping-dining district. At the resort you can dine with Disney Characters for breakfast on Tuesdays, Thursdays and Saturdays from 7:30 a.m. to 10:30 a.m. Staying at this Lake Buena Vista hotel you're a quick complimentary shuttle ride from the Magic Kingdom® Park, Disney's Hollywood StudiosTM, Epcot® and Disney's Animal Kingdom® Theme Park.Splash Into Adventure!There is no need to leave the resort to experience adventure. The Aquatic Playground located at the Oasis, the resort's pool deck, is fun for children of all ages at this Orlando Family Resort. Situated on 13 meticulously landscaped, lakeside acres in the Walt Disney World® Resort in Orlando, Florida. Additionally, the hotel is only 10 minutes away from Sea World & Universal Studios and Just 17 miles from Orlando International Airport (MCO). ... more   less 
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