- Free Wifi
Great location near Downtown Disney and close to the Interstate 4 for getting around.
Amenities good, 24 hour "store" onsite, but quite expensive.
Hotel bar . limited availability of food and quite often ran out of brands of beer and again quite pricey.
Pool area great, and good pool side bar.
Rooms clean, wifi good.
All in all, not bad, but don't be fooled by the name of this hotel. It is certainly nowhere near Wyndham Resort standard that I have experienced in the past, more like a Wyndham Motel if I am honest. But it was clean, well maintained, secure and great location.
What started as a dreary day in CT booking a hotel room for a conference became the highlight of my week....thank you Jessica. As a customer service and sales trainer it was a great experience from start to finish. Open, friendly, helpful and enthusiastic.
I had to stay at this property for roughly 4 days back in February due to a student conference I was attending at the Hilton across the street. The hotel as a whole was average. The Hilton; however, was a 5 compared to this place. Overall for families/children choose Wyndham for business/older folks choose Hilton.
Breakdown: based on the overall value of the resort. (location, brand, price)
Lobby: 4.5/5 (welcoming, not over crowded, gift shop, bar/restaurant, + convenience shop)
Room: 1/5 (found hair in sink, tub, and garbage on top shelf of closet)
Customer Service: 3/5 (GSRs were to the point, nothing more or less)
Room Service: 2/5 (requested extra towels, never got them until I walked outside and asked a room attendant)
Rate: 3/5 (booked one week prior, it was one of the cheapest rates in the area. However, Exterior corridor... so I'd hope it was the lowest..)
Thank you for staying at the Wyndham Lake Buena Vista Resort. Please accept our sincere apologies for any inconvenience you experienced regarding the lack of housekeeping services in your room and for the lack of response you received from our staff. I can assure you that your comments were shared with our Executive Housekeeper for immediate corrective action. We appreciate you taking the time to write a review and please know we value your very candid feedback.
Please don't hesitate to contact us should your travel plans bring you back to the area.