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“Wyndham Lake Buena Vista”

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Wyndham Lake Buena Vista Disney Springs Resort Area
Ranked #162 of 340 Hotels in Orlando
GreenLeadersSilver level
Reviewed January 23, 2013

The hotel was quite nice. Staff was excellent and Alex T did a great job with a quick check in and when we needed to get more hotel keys. We would certainly choose this hotel again as it is close to Disney and easy access to other areas of Orlando.

  • Stayed: January 2013, traveled with family
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Thank Luanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,416 - 4,422 of 6,100 reviews

Reviewed January 23, 2013

I reserved at this hotel becuase of the location across the street from Downtown Disney and the good price for MLK weekend. But while the value was not bad, the hotel was not the quality I expected from a Wyndham. My actual room reminded more of a Days Inn or a motel than a quality resort.

Cons - our first floor front room door opened up to a parking lot - our kids were woken up several times by car horns going off as people locked their cars outside. We were also told several times over the phone that we could request a crib for an infant, but when we arrived late at night and asked for a crib we were told for the first time that the hotel did not provide cribs, and that the crib had to be rented for $40/night from an outside vendor. Finally, the concierge and hotel employees pushed very hard to sell us vacation packages at other Wyndham Hotels every time we asked questions at the guest services desk, which was a big turnoff.

Pros - the price, location, and regular bus service to Disney Parks.

If you want to save a few bucks and dont mind the above cons then you might be ok at this place, but I would recommend pushing for a room in the higher floors, or staying at the slightly more expensive, but much nicer, Lake Buena Vista Palace.

Room Tip: Get a room on higher floors, avoid rooms on first floor since door open up to unguarded parking lot.
  • Stayed: January 2013, traveled with family
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Thank diznik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VoiceoftheCustomer, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this reviewResponded January 25, 2013

Hello,
I hope to find you well today! Please allow me to introduce myself as the Voice of the Customer at the Wyndham Lake Buena Vista Resort.
I am writing in response to your review regarding your recent stay with us. Please accept my sincere apologies for any inconvenience you may have experienced during your visit.
Please do not hesitate to contact me at 407-827-6516 with any additional comments or concerns.
Sincerely,
Helen Bivans
Voice of the Customer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2013

Its me and my husband's first time holiday in orlando . I highly recommend this hotel as staff was so friendly and very welcoming . The duty manager Mr. J Nubla is so helpful and very approachable. We really had a fun week in florida and most importantly the location is so close to downtown Disney with convenience of beautiful restaurants, disney shops and rides. non stop entertainment day and night . The hotel room is also beautiful and clean.

  • Stayed: January 2013, traveled as a couple
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Thank arlene114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

The convention & banquet staff was excellent - well organized, attentive and professional. Our conference attendees gave the food and the conference site very good reviews. A special thanks to Lilly from Banquets. She worked long days (in before 6:30 and out after 10) but always gave 110% with a warm smile.

The front desk and room reservations was a little disorganized but worked with our management to keep everything behind the scenes and meet the needs of all our attendees.

Room Tip: The tower rooms are a little higher quality for a little more money; however, if you are on a budget...
  • Stayed: January 2013, traveled on business
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Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

İt is huge withany rooms; but, very clean. İ am impressed. Overall very good. Thanks to Craig, he made our stay more comfortable. He welcomes us very friendly and very warm. This is my first stay here and so far İ liked it.

  • Stayed: January 2013
    • Value
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Thank onlyneve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

The location is great for Disney-goers. Be aware of a RESORT FEE add-on which is not quoted in your reservation rate. Concierge put a "hard-sell" on every customer to view the Wyndham time-share in exchange for discounted Disney tickets. After politely saying no-thanks several times, we were handed a coupon booklet and sent on our way with a look of disappointment. Our last stay was in a tower room, which was very, very nice. This time we were in a first floor exterior-access room. The room was basically clean; however, the bed sheet looked like it had gone through a shredder. The walls were "paper-thin." The noise woke us up several times in the early hours of the morning. The pool area is excellent, and the food/service at the pool bar was awesome. The prices in the lobby bar and convenience store were outrageously high.

Room Tip: Stay in the Tower if possible.
  • Stayed: January 2013, traveled as a couple
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1  Thank skipper1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Wyndham Hotel and Resorts
Thank DAVID G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Wyndham Lake Buena Vista Disney Springs Resort Area

Address: 1850 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830-8406
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #162 of 340 Hotels in Orlando
Price Range: $127 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Lake Buena Vista Disney Springs Resort Area 4*
Number of rooms: 626
Official Description (provided by the hotel):
A Magical Choice Among Orlando Lake Buena Vista Hotel ResortsBe immersed in magic. Experience the best of the Walt Disney World® Resort at the Wyndham Lake Buena Vista Resort. As an Official Walt Disney World® Hotel, we specialize in family-friendly amenities, impressive facilities, and uncompromising fun and service. Discover why our accommodations are the perfect choice when selecting from Orlando Lake Buena Vista hotels.Immerse Yourself in Magic!The Wyndham Lake Buena Vista is located directly across the street from the Downtown Disney® Area, a world-class entertainment-shopping-dining district. At the resort you can dine with Disney Characters for breakfast on Tuesdays, Thursdays and Saturdays from 7:30 a.m. to 10:30 a.m. Staying at this Lake Buena Vista hotel you're a quick complimentary shuttle ride from the Magic Kingdom® Park, Disney's Hollywood StudiosTM, Epcot® and Disney's Animal Kingdom® Theme Park.Splash Into Adventure!There is no need to leave the resort to experience adventure. The Aquatic Playground located at the Oasis, the resort's pool deck, is fun for children of all ages at this Orlando Family Resort. Situated on 13 meticulously landscaped, lakeside acres in the Walt Disney World® Resort in Orlando, Florida. Additionally, the hotel is only 10 minutes away from Sea World & Universal Studios and Just 17 miles from Orlando International Airport (MCO). ... more   less 
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