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Wyndham Lake Buena Vista Disney Springs Resort Area
Ranked #164 of 340 Hotels in Orlando
GreenLeadersSilver level
A Wyndham traveler
BATON ROUGE
1
Reviewed October 29, 2012

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank A Wyndham traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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4,781 - 4,787 of 6,097 reviews

Reviewed October 29, 2012

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank LORETTA B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A Wyndham traveler
BROOKSVILLE
1
Reviewed October 28, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank A Wyndham traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 28, 2012

I had called about a month before our planned stay at this hotel to reserve a tower room and received confirmation that for $10 extra per night we would be upgraded. I even wrote down the day, time, and name of the person I spoke with, as I sensed from the disorganization of the call that I may need to prove this reservation when I got there. Sure enough, my husband and I arrived to check in on October 18th and our reservation was all messed up. The check-in person even admitted that an employee named James had cancelled our upgrade request days after i had called about it. He said it likely happened because a conference had come into town last-minute for the dates of our reservation so our upgrade reservation likely got changed. That isn't acceptable! The hotel manager was there and even he refused to do anything about it. We had reserved our room through a deal website and I truly believe the hotel manager didn't care about our upgrade confirmation (that we were paying extra for) because we got the initial reservation at such a great deal. However, that's not how to treat a customer. All they did was give us two free breakfast coupons. Otherwise, the message from them was loud and clear that we were out of luck with getting a tower room even though I had made a reservation for it and had the name of the employee I talked to (who was at the front desk when we checked in and even admitted it was her). What a joke of a hotel. Also, the buses are horrible. They say they run every 30 minutes, but they don't. One day it took us total of 1 1/2 hours to get to and from one park.

Not pleased with our stay at this hotel.

Room Tip: Get a tower room. But don't expect your request to actually be honored
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AZtraveler0102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012 via mobile

Normal motel room except it had a safe in the room. The lake view was really the pool view. The pool was nice with supplied towels. Great location for Disney but since we were going to universal maybe somewhere with shuttle to universal would be better. Overall good for what we payed. Aprox 130 per night for 3 nights.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
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Thank carthac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

So in our most recent trip to Orlando for Epcot's Int'l food/wine festival, we decided to stay close to Epcot and chose Wyndham Lake Buena Vista because of location, price, and "supposedly" included features such as internet and parking.

My initial impression was great mostly because the lobby is ample and bright, with a cafe and bar inside. However, this impression quickly tuned bad as the room I had pre-paid was not available, and the "included" features are not free, as the hotel adds a $16 resort fee to cover thiese, which felt a little deceiving. To make things worse. the internet is very slow, and you have to pay a daily fee if you want faster speeds.

Things seemed to turn for the better as we were upgraded to a better room at no cost, but when we got to the room, there was somebody else in there! We headed back to the lobby and were then given a room similar to the one we had initially booked as there were no others available.

The room (king size bed) is large, but the mattress is only ok, a little softer and "bouncier" than expected. There's a refrigerator and safe big enough for a large laptop. The bathroom has separate lavatory and toilet/shower, and a sliding door separates it all from the room, there is also an iron and hair dryer.

The pool area is large with two different pools and jacuzzi, which is great. There's a bar/cafeteria in this area as well.

Breakfast is NOT included in the regular pricing, as there's a restaurant and cafeteria onsite. I bought a pre-made sandwich from the cafeteria and it was ok, although it was $8 and coffee was $4 a medium cup.

Overall, this was not a bad stay, and the hotel is really just a block away from downtown Disney, but it just wasn't a great experience and the added fees for slow internet, and the security concerns move this to the "won't come back" column. I'll try the Hilton across the street next time.

Room Tip: book and arrive early as this place seems to oversell the rooms. This hotel is a tower with adjacen...
  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ldg29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank DALE H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Wyndham Lake Buena Vista Disney Springs Resort Area

Address: 1850 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830-8406
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #164 of 340 Hotels in Orlando
Price Range: $120 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Lake Buena Vista Disney Springs Resort Area 4*
Number of rooms: 626
Official Description (provided by the hotel):
A Magical Choice Among Orlando Lake Buena Vista Hotel ResortsBe immersed in magic. Experience the best of the Walt Disney World® Resort at the Wyndham Lake Buena Vista Resort. As an Official Walt Disney World® Hotel, we specialize in family-friendly amenities, impressive facilities, and uncompromising fun and service. Discover why our accommodations are the perfect choice when selecting from Orlando Lake Buena Vista hotels.Immerse Yourself in Magic!The Wyndham Lake Buena Vista is located directly across the street from the Downtown Disney® Area, a world-class entertainment-shopping-dining district. At the resort you can dine with Disney Characters for breakfast on Tuesdays, Thursdays and Saturdays from 7:30 a.m. to 10:30 a.m. Staying at this Lake Buena Vista hotel you're a quick complimentary shuttle ride from the Magic Kingdom® Park, Disney's Hollywood StudiosTM, Epcot® and Disney's Animal Kingdom® Theme Park.Splash Into Adventure!There is no need to leave the resort to experience adventure. The Aquatic Playground located at the Oasis, the resort's pool deck, is fun for children of all ages at this Orlando Family Resort. Situated on 13 meticulously landscaped, lakeside acres in the Walt Disney World® Resort in Orlando, Florida. Additionally, the hotel is only 10 minutes away from Sea World & Universal Studios and Just 17 miles from Orlando International Airport (MCO). ... more   less 
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