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JPH7916
Chicago, Illinois

Great experience and views

5.0 of 5 bubblesReviewed May 4, 2019via mobile
Had an awesome time here first week of May. Stayed in samoa building over looking pool and Marina on 2nd floor. Very convenient transportation from monorail and boat. Little hint. Take boat back if staying late for fireworks at magic kingdom. Lime dole whip margarita was a hit pool side. We will Definitely be back and price is worth the convenience with kids.
Date of stay: May 2019
Trip type: Traveled with family
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WDW_Parks_Resorts, Disney Social Reviews at Disney's Polynesian Village Resort, responded to this review
Responded May 4, 2019
I'm thrilled to hear you had such a wonderful time at Disney's Polynesian Village Resort! Especially with that fantastic location and easy transportation options to and from Magic Kingdom Park, this Resort really puts you at the center of the action; it really is perfect for families! It's wonderful you were also able to take advantage of the delicious dining and fun-filled recreation options during your stay, too. If you didn't have the chance this time, be sure to check out Kona Cafe during your next visit!

Thanks for taking the time to share your thoughts. We'll "sea" you again real soon for another wonderful visit!

Darby
Disney Social Reviews
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,074)
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Reviewed May 1, 2019

We have stayed at a few Disney resorts, but prefer the Polynesian hands down. From the moment you enter, you are greeted instantly by a crew member and given a lei. If you are lucky enough, you will get to see and meet Kau’i Brandt, better known as Auntie Kau’i, in the first-floor lobby of the Great Ceremonial House each day. At age 81, Auntie Kau’i is a Disney Legend, having been with the Polynesian resort almost since it opened. She truly is a sweet, sweet lady, please make a point to visit her for even just a moment. The hotel lobby is exactly as you would expect it to be, perhaps more. I highly recommend magic bands by the way... this a whole other review.. lol.

Rooms: The first time we went, we had a standard room facing parking lot. Honestly was still a magical experience. it's disney... it is going to be what you make it. The second time we stayed here, we asked for a theme park view. it costs a little more, but wow... it was so worth it! We watched the fireworks from the magic kingdom over the castle and could watch the lighted parade.. all from our balcony!! Magical!! The rooms are decent sized and the bathrooms are big enough. We had three adults in our room and never felt cramped.

Restaurants: We spent much time at the parks, but did go to Captain cooks for breakfast each morning before park days. Food was pretty decent and priced as you would expect, but not too bad. You are at the Polynesian. Also, we did try the famous Pineapple Dole Whip.. yes, it's good and the only resort that has them. but I hear the new dreamsicle shake might have it beat. :-)

Pool: My husband and I brought our son and his family and my daughter. The grandbabies Loved the kiddie area and the older one loved, loved the volcano slide. Oh, who am I kidding, my husband was up there with all them too. We spent a whole day at the pool. They come around taking food and drink orders, so you truly can relax the entire time!

Transportation to parks: Disney’s monorail service is available to the Magic Kingdom and via transfer to Epcot. The monorail station is on the 2nd floor of the resort. There is Disney bus transportation to Epcot, Disney’s Hollywood Studios, Animal Kingdom as well as the water parks and Disney Springs. The bus locations are across from the valet stand just outside of the lobby. A walking path to the Ticket and Transportation Center is also available. Really, one of the reasons why we love it here... just so easy to use!!

Gift shops: So cool!! I am a Disney fanatic with a super supportive husband, so needless to say, I found some fun items to decorate a Disney Christmas theme.. ;-)

Oh, did I mention the beach???

Room tip: Honestly, at least once in your lifetime.. ask for a them park view! You won't regret it!!
Date of stay: June 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Tlc L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WDW_Parks_Resorts, Disney Social Reviews at Disney's Polynesian Village Resort, responded to this reviewResponded May 4, 2019

Aloha and mahalo for this rave review! It sounds like Disney’s Polynesian Village Resort met all of your family’s needs and more.

I’m thrilled that your review mentions Auntie Kau’i and that you had the opportunity to meet her. I have no doubt that it was one of the highlights of your stay. She really is a treasured Cast Member.

Of all the positive aspects of this Resort location you mention, the proximity to Magic Kingdom Park and the ease of transportation to the other Theme Parks is one of the highlights that many Guests rave about after staying here. As you stated, this Resort hotel provides optimal viewing options for watching the nighttime fireworks spectacular at the nearby Park and the Electrical Water Pageant parade. Whether you watch from your room or from that beach you referenced, being so close to the magic is really, well…magical!

We can’t wait to welcome you back to stay with us again. We hope to see you real soon!

Kendra
Disney Social Reviews

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Reviewed April 29, 2019 via mobile

I don’t know what it is about the Poly, but it always smells amazing! The lobby smells ocean-y... the outside smells fresh ... and the rooms smell like a mix of mint and ocean. I know it’s weird but it’s the best smelling hotel I’ve ever been to! Lol. And the rest of the joint ain’t bad either. Like many Disney properties it’s completely spotless. The room was absolutely sparkling. It’s also well appointed. We stayed in a DVC studio and the two separate bathroom areas were perfect. My daughter loved the pull down bed with the Lilo mural. It’s was like her own hideaway and she loved it. The resort amenities were excellent. The pool area was a solid hit. And again spotlessly clean with plenty of lifeguards. I also loved that there is poolside drink service. A waitress came around to all of the chaise lounges and took orders from the bar. You can’t beat the location either-right on the monorail. I seriously have not one way for Disney to male this place better. Just keep it up! We’ll definitely be back! Oh... one more thing... all of the cast members from front desk to maintenance were always so kind and helpful. We loved being greeted with Aloha or Welcome Home. Just makes us feel like a bit more a part of the Magic!

Date of stay: April 2019
Trip type: Traveled with family
3  Thank BriE1976
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WDW_Parks_Resorts, Disney Social Reviews at Disney's Polynesian Village Resort, responded to this reviewResponded May 1, 2019

Aloha, Bri! It sounds to me that you had a relaxing time hanging in our very own tropical paradise. This Resort offers everything you could possibly need to have an exceptional vacation with its serene pool areas, delightful smells and gourmet food all mixed together with our incredible Disney magic.

I’m so happy that you had a wonderful time and we really look forward to welcoming you back now that you are part of our ‘ohana.

Jessie
Disney Social Reviews

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Reviewed April 28, 2019

My husband is wheelchair bound and I use a lift to move him. It was very hard to maneuver from the carpet into the bathroom because of the tight space and also the threshold. We had a room with a roll in shower but there was a very inconvenient berrier that was almost impossible to get over with the lift. Also, there were towel racks in front of both sinks so that my husband could barely reach the sink from his wheelchair. Hopefully this review will help the hotel make a few changes. I would not stay here again.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank NCGus3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WDW_Parks_Resorts, Disney Social Reviews at Disney's Polynesian Village Resort, responded to this reviewResponded April 28, 2019

Thank you very much for taking the time to share this review. We always strive to provide the best experience possible for every Guest, and I sincerely apologize for the challenges you encountered in your room. If you have concerns of any kind during your stay, I encourage you to speak with our Cast Members at the Front Desk so that they can be addressed as soon as possible. Rest assured that your feedback has been heard. We hope you will visit again soon.

Heather
Disney Social Reviews

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Reviewed April 24, 2019 via mobile

Stayed early December with family. Paid extra for the view of Magic Kingdom. It was spectacular to watch the fire works every night from our balcony. (Not worth extra though, see below). The room itself was your typical hotel room. Not super Disney themed which was fine as our kids are older and didn't care about that. Easy walk to the monorail station or to the Floridian for dinner.
Not sure it's worth the extra cash to stay there.
I have stayed off property and at the Beach Club for comparison. The lines for the monorail were long and they were crowded. I didn't expect the crowds to be so big early in December but they were the biggest I have ever seen.
The staff at the hotel were friendly and the pools were nice. Food was ok, Disney food...
With the added security you need to give yourself lots of extra time to get anywhere....
If you are traveling with older kids and the weather is ok the time of year you are going, don't pay for the view. Just head down to the dock or the beach and watch from there. Save yourself a lot of money!!
Also a heads up to those who pay a lot for the over water bungalows, the boats go right by them and they have to blow their horn on arrival and departure and they are loud! I cant imagine staying in one of those and paying all that money to listen to that!

Date of stay: December 2018
Trip type: Traveled with family
Thank sarahc265
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WDW_Parks_Resorts, Disney Social Reviews at Disney's Polynesian Village Resort, responded to this reviewResponded April 25, 2019

Aloha, Sarah! Thank you for sharing your Polynesian Island get-away with me! I am so glad your family was able to take advantage of many of the amenities this Resort has to offer from the complimentary transportation, multiple dining locations and pools; you were always just a walk or ride away from something magical. While the monorails are very popular in the morning, may I suggest traveling the scenic route to Magic Kingdom Park by boat across the Seven Seas Lagoon?

I am so delighted you were able to experience one of my favorite things about this Resort: watching the fireworks over Cinderella Castle from your room. Although there is nothing better than watching them from your private balcony, I have to agree that watching them from the dock or the beach can be equally as nice.

I want to thank you again for sharing your thoughts, and no matter where your next adventure takes you we can’t wait to see you again real soon!

Sam
Disney Social Reviews

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Reviewed April 23, 2019

The magic starts when you book the room. Be sure to download the MyDisneyExperience app for your phone. You can even use it to open your hotel room door! Of course the magic bands do that too. You can signup for notifications about when your room is ready and skip the front desk all together.

But about the hotel and grounds. Top notch, immaculately maintained, and a lot of fun just wandering around. It's nice to see the Magic Kingdom just across the lake. We had a Deluxe Studio room - it was nice to have a 1.5 baths and the rain shower with a seat was great. The only problem with it was now I have to put one in the house at home.

The pictures online are 100% correct and give you a good feel for the place. Hope to be back again soon!

Room tip: Pick an upper floor, and a lake view lets you see the nightly fireworks!
Date of stay: April 2019
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank RobertH1961
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WDW_Parks_Resorts, Disney Social Reviews at Disney's Polynesian Village Resort, responded to this reviewResponded April 24, 2019

The immersive tropical atmosphere makes it clear that you have arrived at a vacation in paradise. From lush vegetation to the towering volcano at the Lava Pool, this island oasis is an amazing place to make memories.

Being able to unlock your door with your MagicBand or the My Disney Experience mobile app is a magical touch that adds so much pixie dust to your stay. Our Cast Members have thought of everything so that you can spend more time focusing on the things that really matter!

If you haven't done so already, I suggest checking out the Spirit of Aloha Dinner Show. Not only will you experience an all-you-care-to-enjoy tropical feast, but the Entertainment is absolutely enchanting! From hula dancing to a fire-knife performer, this is one exciting event that I think your family would really enjoy.

Thank you for sharing this review! We can't wait until your next visit.

Heather
Disney Social Reviews

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