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“Poor layout, needs updating but good service”

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Disney's Caribbean Beach Resort
Ranked #152 of 337 Hotels in Orlando
Akron, Ohio, United States
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Poor layout, needs updating but good service”
Reviewed June 8, 2013 via mobile

After spending a week with our family at another resort, my 11 yr old son and I stayed a few extra days in one of the pirate rooms. From the frayed carpet in the lobby seating area, scuffed walls and to the moldy caulk around toilet, the property seemed in need of serious update (the exception is the beautiful pool area). It is difficult to get around the resort as well as to get to the bus stations from some of the rooms. We did find however the staff was top notch in the services they offered, including trying to help guests navigate the difficulty of the resort being so spread out. Bell services was very responsive as well. Having stayed at 5-6 other resorts, would not recommend this resort for any reason other than fun pool for kids and pirate themed room.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Melissa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Bettendorf, Iowa
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 8, 2013

loved staying there. the rooms are small but comfortable. lush grounds. be ready to do some walking. good pools. very busy common area where the fast service food is and to fill up your mugs. Transportation was good also. We stayed in the Jamaica area. All in all it was very good for us.

Room Tip: choose your area wisely keeping in mind the distance to main pool and port royal area. the closer t...
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  • Stayed June 2013, traveled with family
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    • Cleanliness
    • Service
Helpful?
1 Thank livrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 8, 2013

This place is amazing if you have an active family that likes the outdoors and likes to walk this is the place to be close to all the disney stuff and all the other tourist attractions in Orlando. This resort is located minutes away from downtown disney which is kool to hang out with the family, small children will love the T-rex resturant there. There is a laid back atmosphere here.

Room Tip: there is no elevators so plan on packing light. trinidad south is beautiful to stay.
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  • Stayed May 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank workingtravler2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnegat, New Jersey
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 7, 2013

My family stayed here Memorial Day week. We have stayed at Port Orleans twice, and although we loved the resort,the bus routes seem to run longer then other resorts. We were torn between Coronado, French Quarter, and this resort. We finally decided on this resort, as it seemed more geared towards children. After we booked we were anxious after reading some of the reviews here and were going to upgrade to Animal or Polynesian. So glad we didn't, our children absolutely LOVED it!!!! If you can, request Martinique building 28. The bus stop, pool, water activities, beach, and Port Royale were literally across the walkway. The counter service is what you expect and one night when we felt lazy, we cancelled Wolfgangs and ate at Shutters. Much better than we expected. The charcrusted steak was great and the wings were better than average. Our 2 year old loved the walk in pool and the sand areas. Our 7 and 14 year old loved the water slides. Our 14 year old was in his glory when he took a motor boat out by himself. Now regarding the rooms, they were clean and although decor was outdated, they serve their purpose. By no means are these rooms luxurious, if that's what you are looking for then the Polynesian, Animal , or Floridian is more likely your cup of tea. Otherwise, our building was very quiet and allowed us to rest up after exhausting days at the parks. Best part is we never waited more than 10 or 15 minutes for a bus. All in all, We had a memorable stay here and our kids can't stop talking about it.

  • Stayed May 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Grillinnchillin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeLand, Florida
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 7, 2013 via mobile

Wow, my boys (3 &5) had the time of their loves here. The pirate rooms were very well decorated. Every aspect of the room fit the theme. We paid for a preferred room with a view of the water and I highly recommend. One corner of the room was all windows and we only had one shared wall. The pirate rooms are in Trinedad South which is the furthest from the main pool but we enjoyed the walk. The toddler pirate splash area was wonderful! I wish there were more umbrellas around the main pool as I also had an infant with me. The food court had plenty of options and I was pleased with everything except breakfast. The cast members were helpful and nice but we rarely got our room cleaned since we returned around 1 pm for naps. Wish they cleaned the rooms earlier. I will definitely return and make sure to contact housekeeping in the morning to make sure our room is serviced.

Stayed May 2013, traveled with family
Helpful?
1 Thank stewheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartselle, Alabama
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 5, 2013

Did not get room requested by main pool. Waited hours for room to be ready. Dragged luggage up three flights of stairs to a room that didn't look any better than Days Inn. Had to walk a long way from parking lot to get to building and room, even longer walk to food court. Had to walk an extremely long way from room to get to bus station and then back again after a long day in parks. Dead rat the size of a small Chihuahua on the walkway to the room with flies swarming. Housekeeping didn't leave washcloths, took 2 calls to front desk and several hours to receive them, the very next morning they took them and didn't leave more. Housekeeping never would bring refills for a 2-sided coffee maker (only one side worked), so we only got coffee 1 out of 6 mornings we stayed. Housekeeping banged on doors 8:00 a.m. every morning and they turned off air conditioning while we were gone to parks so we came back to an extremely hot room! Hair in bed on sheets, hair in nasty pool, overcrowded pool. No activities for teenagers, 14 yr. old went to arcade only to be shocked, yes literally SHOCKED while touching one of the games! All of the staff at the food court were snappy and rude and stressed. It seemed there were a couple of younger staff that played with the very young children in the evenings other than that I didn't witness one pleasant person in the place. This was way too much money to spend on tiny double beds, no washcloths, no coffee, and absolutely no service! Oh and Wi-Fi didn't work! Check-in staff spoke no clear English! Good luck!

Room Tip: Stay at a Holiday Inn
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  • Stayed May 2013, traveled with family
    • Value
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Helpful?
3 Thank Renae C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Matilda, Pennsylvania
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 5, 2013

We just got back from staying at Caribbean Bean in the Trinidad North section. I've read many of the reviews on here and disagree with many of the statements. Yes, the resort is huge, but unless you have mobility issues, getting around is fairly easy. Yes, you'll need to take buses to get to the parks, but most of the time we had no trouble at all. To get to any of the theme parks, we rarely waited more than 5 minutes. The only trouble we had was getting to Downtown Disney. The buses to Downtown Disney don't seem to run as frequently. Twice we had to wait about 30 minutes for a bus there. The pool is awesome, particularly for kids. My 4 year old son had a blast both in the child pirate-themed pool and the adult pool. The resort provides life jackets for younger kids. The rooms are simple, but clean. While it doesn't have the awe-inspiring nature of the Animal Kingdom Lodge, it is a lovely resort. We enjoyed it a lot!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sarahbethe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's Caribbean Beach Resort

Property: Disney's Caribbean Beach Resort
Address: 900 Cayman Way, Lake Buena Vista, Orlando, FL 32830-8411
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#33 Top resorts Hotel in Orlando
#112 Romantic Hotel in Orlando
#129 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Disney's Caribbean Beach Resort 3.5*
Number of rooms: 2112
Official Description (provided by the hotel):
A tropical paradise built around 45-acre Barefoot Bay, this Resort hotel brings the Islands to you with swaying palm trees, white-sand beaches and colonial architecture. Six villages-Trinidad North, Trinidad South, Martinique, Barbados, Aruba and Jamaica-host colorful Guest rooms, some pirate-themed! "Island-hop" as you explore 200 lushly landscaped acres, or simply enjoy lazy days soaking up the sun in a hammock. ... more   less 
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Also Known As:
Disneys Caribbean Beach Hotel
Disneys Caribbean Beach Resort
Caribbean Beach Resort Florida
Disney Carribean Resort
Disney World Caribbean Beach Resort
Disney Carribean Beach
Disney Caribbean Beach Hotel
Disney Caribbean Resort
Caribbean Beach Resort Disney
Caribbean Beach Resort Orlando

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