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“Great Hotel - perfect Disney hotel.”

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Holiday Inn Orlando – Disney Springs Area
Ranked #31 of 337 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Sydney, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Hotel - perfect Disney hotel.”
Reviewed August 29, 2014

2 couples stayed 5 nights in April 2014 without kids. The hotel staff were very friendly and helpful. Spent a few nights at the bar. Pool is a great place to relax with both a large pool and spa. Quick & easy walk to Downtown Disney and also convenient for the bus transfers as they pick up from the hotel.

  • Stayed April 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank me33gs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, September 1, 2014
Dear me33gs,

Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you say " The hotel staff were very friendly and helpful."

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,483 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (871)
Date | Rating
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English first
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 28, 2014

This was not our first visit to the Holiday Inn. We really love coming here because the employees are so nice and the place is beautiful and so close to Disney World. We were greeted by the valet people with big Mickey hands which our children love. The front desk and restaurant staff were so friendly even Jim the maintenance man helped us with our luggage on our way out. We will definitely be back again!

Room Tip: Pick a pool side room
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  • Stayed August 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, September 1, 2014
Dear Maria G,

Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate the positive feedback and are delighted to hear you say "We really love coming here because the employees are so nice and the place is beautiful and so close to Disney World." I'll be sure Jim is recognized for assisting your family.

We look forward to welcoming you back real soon.

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 27, 2014

From the day we checked in to the time of leaving we had a very welcoming and enjoyable stay. Jay and the other guys at valet couldn't do enough for all of the guests who passed by their desk upon entering and leaving the hotel each and every day, often seen to be going above and beyond to ensure each guest feels valued and this is so vitally important as they are the first faces seen by the guests - they really are a credit to the hotel! The reception staff are friendly and efficient and nothing is too much trouble. The rooms are spacious, clean and the beds are just SO comfortable (just what you need after a day on your feet at the theme parks) and if there was anything you required to make your stay even more comfortable you only had to ask.

  • Stayed August 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, August 28, 2014
Thank you Sharon H. for your wonderful comments! You are absolutely right, our valet staff is just wonderful and we are happy to know that you recognized them by saying "often seen to be going above and beyond to ensure each guest feels valued and this is so vitally important as they are the first faces seen by the guest." We hope you can come back soon and see us, we will welcome you with open arms!

Veronica Blanco, Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Largo, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 26, 2014

This hotel is in a great location. Staff was quickly responsive with any of my requests, atmosphere was very welcoming and employees were friendly. My room was very clean and I enjoyed the complimentary shuttle service to downtown Disney and the Boardwalk, as well as my complimentary upgrade to a pool side view for being a rewards member. I am a Holiday Inn employee, and this hotel definitely lived up to the Holiday Inn/IHG guest standards!

  • Stayed August 2014, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
4 Thank Natalie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, August 27, 2014
Dear Natalie W,

Thank you so much for your wonderful comments! And for saying "Staff was quickly responsive with any of my requests, atmosphere was very welcoming and employees were friendly." We are so happy to know that as a Holiday Inn employee you were able to appreciate our service, it means a lot to us. We hope you get to enjoy many Disney vacations in the future. See you soon!

Veronica Blanco, Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 26, 2014

Everything is basic here.

As the main Orlando hotels rooms, this one has great space and fine accomodations

Breakfast is not good, but you don't need it in the city of the coffee shops.

In my opinion what you need in Orlando is bed and shower, as you dont intend to spend tines into the hotels. Otherwise you shoud book a resort. If you agree with this statement, choose this hotel if you can get it for less than 80 usd. More than this, do not worth it.

Room Tip: Just check if the shouer is working fine and if the pillows are new
See more room tips
Green Features: Not at all. I dont see garbage segregation and carbon free initiaves. But we are not at California, dont you agree?
  • Stayed September 2013, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Fernando N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, September 9, 2014
Dear Fernando N,

Thank you for your recent stay with us and reviewing our property. I am glad that our location worked for your needs and that you found the hotel adequate for downtown goers. On the other hand, I apologize for any inconvenience the food selection may have caused you. We appreciate your feedback as this is our best resource for improving guest services.

Thank you for staying with us and we hope to have an opportunity to serve you again.

Best Regards,

John O
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merritt, British Columbia, Canada
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 24, 2014

With this being our first vacation to Florida we of course searched tripadvisor for info on decent hotels. This place came highly recommended and was a great price, so we booked feeling good with our decision. From the moment we arrived at the hotel we knew we made the right decision.

Check-in was very courteous and quick. The only hiccup we had was that we booked with Expedia and we were told our room did not come with the free breakfast buffet vouchers. However after I produced our receipt showing the reservation was for a room with free breakfast vouchers the front desk was quick to produce them for us.

The room was quite comfortable, along with comfy beds and very nice pillows. We stayed in a standard room with two beds, and they upgraded us for free to have a view of the pool. The room had a small fridge which was very nice to keep the drinks cool. There is also a microwave and coffee maker.

The valet staff were the absolute best. They were great assistance to answer any questions, and were always so very pleasant anytime we saw them. They always asked us how we were doing and made sure we had a nice cold bottle of water in hand every time we left the hotel on our way to the Disney parks.

Our visit was in August, so it was extremely hot (and overwhelmingly humid) outside, but the air conditioning in the rooms was fantastic.

As this was our first trip to the area we did not know how far spread out Disney world actually is. The shuttle service to the Disney theme parks was great. They were quite busy and we did have to stand on the bus for quite a few of the rides to and from the hotel, however we were usually at the drop-off within 20 minutes so the ride was not too bad.

The only negative is that there is no shuttle to Universal so we did have to get a taxi for our Universal days. The taxi cost about $30 each way from the hotel to Universal. We also had to get a taxi to the outlet mall and the regular mall which ranged in cost from $15 - $25 each way.

We did not have time to try out the pool as we were very busy. However it looked like many families enjoyed it.

The restaurant was very nice. The breakfast buffet was filling and very convenient. We had dinner at the hotel one night and it was delicious. The chef came out and made sure to stop by our table to make sure the meal was alright with us.

We would definitely stay at this hotel again and would highly recommend it to anyone. I have stayed at many hotels in my travels and this is by far the best I have stayed at.

  • Stayed August 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
6 Thank Bonnie642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, August 25, 2014
Dear Bonnie642,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your feedback and are delighted to hear you say "I love this hotel and would never consider staying anywhere else for a Disney visit."We would definitely stay at this hotel again and would highly recommend it to anyone. I have stayed at many hotels in my travels and this is by far the best I have stayed at."

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 24, 2014

I love this hotel and would never consider staying anywhere else for a Disney visit.
Location perfect - free regular shuttles to all Disney parks. Walkable to Downtown Disney and non-Disney selection of restaurants/shops. Free shuttles to local outlet malls.
Rooms spacious, sunny and fresh - only issue being insufficient wardrobe/ storage space
All staff are excellent - very professional, helpful, friendly and can't do enough for you...... But not "too over the top or in your face"
Pool fantastic, includes a lovely spa pool. Bar and restaurant - didn't use so can't comment.
This hotel and staff have always met/exceeded my expectations..... Which means in my opinion you can't get better for the price!

Room Tip: Ask for 14th floor in the tower, less noise/disturbance. If you're lucky ask for front of hotel...
See more room tips
Green Features: Excellent practices... Recycled products, guest awareness re washing towels unnecessarily etc
  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Wendy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, August 25, 2014
Dear Wendy A,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your feedback and are delighted to hear you say "I love this hotel and would never consider staying anywhere else for a Disney visit."

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Orlando – Disney Springs Area

Property: Holiday Inn Orlando – Disney Springs Area
Address: 1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830-8517 (Formerly Holiday Inn Orlando - Lake Buena Vista)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Orlando
#16 Business Hotel in Orlando
#22 Family Hotel in Orlando
#23 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Orlando – Disney Springs Area 3.5*
Number of rooms: 323
Official Description (provided by the hotel):
Welcome to the Holiday Inn Orlando-Disney Springs Area. Located in the Walt Disney World Resort, within walking distance to Disney Springs Area we offer the perfect place to stay during your vacation to Walt Disney World. With deluxe rooms, lobby and relaxing pool you are sure to enjoy the comfort and convenience of our charming Orlando hotel. Whether you are in town for a weekend getaway, destination wedding or family vacation, our hotel in Lake Buena Vista puts you in the center of it all. We are conveniently located to several Orlando attractions, golf courses and shopping. If you're in Orlando on business, feel free to utilize our 8 different meeting rooms with space for up to 500 guests. During your vacation, enjoy our choice Orlando hotel amenities, which include free high-speed Internet access, a delicious on-site restaurant and lounge, Bath and Body Works bath amenities in every bathroom a zero-entry pool and nightly specials for kids and kids at heart. Check out our award winning hotel room deals and make your reservation today. ... more   less 
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Also Known As:
Holiday Inn - In The Walt Disney World Hotel Orlando
Holiday Inn Orlando
Orlando Holiday Inn

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