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“Event Staff was Amazing!”

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Holiday Inn Orlando – Disney Springs Area
Ranked #31 of 337 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Event Staff was Amazing!”
Reviewed September 6, 2013

As a Event Company in Orlando, we are constantly looking for the perfect place for each event. I have to say, I think we found it. For the past couple of years we have done private group breakfasts events here at the Holiday Inn. The Banquet Manager, Drevis and his team are always available to assist in anyway possible. That may mean turning a room for 300 people in less then an hour to adding a stage and moving tables 15 minutes before the first guest arrives. Nothing seams to faze this staff. They take all challenges in stride and never say no. Our events are only as successful as they are because we have people like Drevis and his team making it so easy.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank AidensAuntStac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, September 11, 2013
Dear AidensAuntStac,
Thank you so much for taking the time to tell us about your recent event with us!
We love having you on property and hosting your event. The team is having so much fun with you. You have become part of our family.
Drevis and his team are amazing. Thank you for recognizing them.
The entire team is looking forward to welcome you back with us real soon.
Thank you again,
Sascha Voss
Social Catering Sales Manager
Holiday Inn Lake Buena Vista Downtown
(located in the WALT DISNEY WORLD Resort)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Cedarburg, Wisconsin
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 4, 2013

We stayed here for a week while at Disney with our 2 yr old daughter. The rooms and pool were very clean, and the restaurant was more than plentiful - especially with kids eat free. Our daughter loved the Disney Store in the lobby, and the location within walking distance to Downtown Disney was super convenient for eating and shopping. However, probably the best feature was the free shuttles every half hour to the Disney parks. A few times, the buses were late due to traffic, but it's understandable with the amount of vehicles around there. All in all, a great experience...would definitely go back!

Stayed April 2013, traveled with family
Helpful?
3 Thank jead1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, September 6, 2013
Dear jead1212,

Thank you for your review on TripAdvisor regarding your recent stay at our property! We appreciate your positive feedback and are pleased you enjoyed your stay with us. It’s a great to hear you found “The rooms and pool were very clean, and the restaurant was more than plentiful - especially with kids eat free.”

We look forward to welcoming you and your family back real soon!

Thanks again,
Christine Burns
Senior Sales Manager
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Boston, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2013

i enjoyed my stay for the weekend.. the staff was nice, the place is clean. i would definitely recommand any friends and family to use hollyday inn..the location was perfect and i did enjoy the breakfast as well. and the pool side was just relaxing and gorgeous. over all i had a nice experience

  • Stayed October 2012, traveled with friends
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jolie_minoue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, September 6, 2013
Dear jolie_minoue,

Thank you for your review on TripAdvisor regarding your recent stay at our property! We appreciate your positive feedback and are pleased you enjoyed your stay with us. It’s a pleasure to hear you thought “the staff was nice, the place is clean” and would recommend us to family and friends.

We look forward to welcoming you back real soon!

Thanks again,
Christine Burns
Senior Sales Manager
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Bogota, Colombia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 4, 2013

My favorite hotel to stay in Orlando. Very clean, great Customer service. It is near Downtown Disney and Disney's Parks. Excellent breakfast even if you got it in the package or you need to pay it apart. Excellent valet parking.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rafael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, September 6, 2013
Dear Rafael P,

Thank you for your review on TripAdvisor regarding your recent stay at our property! We appreciate your positive feedback and are thrilled to hear your stay with us was your "favorite hotel to stay in Orlando".

We look forward to welcoming you back real soon!

Thanks again,
Christine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013 via mobile

The location was perfect, clean room, great shower, fantastic breakfast. The staff were friendly but professional and the pool area was simply gorgeous! I would recommend this hotel to any family with small up to teenage children.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brianlofnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, September 4, 2013
Dear Brianlofnes,

Dear King of T,

Thank you for your review on TripAdvisor regarding your recent stay at our property! We appreciate your positive feedback and are pleased to hear that you found “The location was perfect, clean room, great shower, fantastic breakfast”.

We look forward to welcoming you and your family back real soon!

Thanks again,
Christine Burns
Senior Sales Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 3, 2013

From the moment we arrived, the valet parking attendant was extremely polite and nice, making us at ease. Things only got better from that point, as Christine (one of the nicest people I've ever dealt with at a hotel), at the front desk, gave us plenty of useful information, checked us in and let us in the room, even though we arrived way before our scheduled time.

The room was in pristine condition, with a nice pool view.

We dropped our luggage off and ran out to Magic Kingdom, taking advantage of the shuttle, which ran like clockwork.

At night, we came in, dead tired. Took a dip in the pool, changed and came down for dinner at the hotel restaurant. Service was good, as was the quality of the food.

The beds were perfect and we had a great night of sleep.

We had to come back home the next day (not before crossing the street and visiting Downtown Disney) but, I can only say that the Holiday Inn Lake Buena Vista has earned my business and I'm looking forward to staying there the next time I head to the Orlando area.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Armando C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, September 4, 2013
Dear facabane,

Dear King of T,

Thank you for your review on TripAdvisor regarding your recent stay at our property! We appreciate your positive feedback and are glad you were able to enjoy all our hotel has to offer from the location to the pool to the complimentary transportation. I will be sure that Christina is recognized for being “one of the nicest people I've ever dealt with at a hotel”.

We look forward to welcoming you and your family back real soon!

Thanks again,
Christine Burns
Senior Sales Manger
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Bolivar, Ohio
Level Contributor
232 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed September 3, 2013

We stayed here during a trip my husband had to take for business and I came along for fun, first off we did not choose this hotel it is where my husbands company put him up for his conference. Let me start with the positives, The location is pretty good and within walking distance to downtown disney, they also provide free bus service to the parks (however you do stop at like 5 other hotels and the bus can become only standing room after one stop)...I think they need more buses. When I first got there the hotel lobby was nice and pool area looked clean, however once I got to the hallways, the carpets were stained and the hallways smelled stale and stinky, the rooms were just the basics and were bordering what I believe to be clean. If we hadn't been put up by my husbands company I would have stayed else where, I recommend staying at a Disney Run resort, these have always been clean and lived up to expectations, plus if you have kids this hotel is not geared toward them.

Room Tip: Pick a pool view or you will stare at the highway
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aberfitchgr534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, September 19, 2013
Dear aberfitchgr534,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided.

Thank you for staying and we hope you give us another chance to show you how great our hotel is.

Sincerely,

Anthony M
Case Manager
IHGCare
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Additional Information about Holiday Inn Orlando – Disney Springs Area

Property: Holiday Inn Orlando – Disney Springs Area
Address: 1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830-8517 (Formerly Holiday Inn Orlando - Lake Buena Vista)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Orlando
#16 Business Hotel in Orlando
#22 Family Hotel in Orlando
#23 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Orlando – Disney Springs Area 3.5*
Number of rooms: 323
Official Description (provided by the hotel):
Welcome to the Holiday Inn Orlando-Disney Springs Area. Located in the Walt Disney World Resort, within walking distance to Disney Springs Area we offer the perfect place to stay during your vacation to Walt Disney World. With deluxe rooms, lobby and relaxing pool you are sure to enjoy the comfort and convenience of our charming Orlando hotel. Whether you are in town for a weekend getaway, destination wedding or family vacation, our hotel in Lake Buena Vista puts you in the center of it all. We are conveniently located to several Orlando attractions, golf courses and shopping. If you're in Orlando on business, feel free to utilize our 8 different meeting rooms with space for up to 500 guests. During your vacation, enjoy our choice Orlando hotel amenities, which include free high-speed Internet access, a delicious on-site restaurant and lounge, Bath and Body Works bath amenities in every bathroom a zero-entry pool and nightly specials for kids and kids at heart. Check out our award winning hotel room deals and make your reservation today. ... more   less 
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Also Known As:
Holiday Inn - In The Walt Disney World Hotel Orlando
Holiday Inn Orlando
Orlando Holiday Inn

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