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“Pleasant Stay” 5 of 5 bubbles
Review of Holiday Inn Orlando – Disney Springs Area

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Holiday Inn Orlando – Disney Springs Area
Ranked #30 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
High Springs, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Pleasant Stay”
5 of 5 bubbles Reviewed March 30, 2013

My family and I stayed for a 3-night getaway. The first thing I noticed was that every employee I encountered was pleasant, helpful, and seemed generally happy to be at work. The room was clean and comfortable. The complementary wifi internet access worked wonderfully. Our daughters spent hours enjoying the outdoor heated pool. The hotel is within comfortable walking distance of Downtown Disney. We heard absolutely no noise from busy I-4, which abuts the property, even though our room was one of those closest to the highway. We only encountered one annoyance; we had to pay $10 daily to park our car on their lot, which was secured by a gate opened only by keycode. Why the extra fee? Otherwise, we would gladly recommend this hotel.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jumaduke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, April 11, 2016
Dear Jumaduke,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you enjoyed your time with us!

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,263 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (824)
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English first
Jupiter, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 29, 2013

The service by Imane at breakfast was great! The staff was always smiling and were eager to great you.
Great location. A fireworks view from our balcony. Too bad that it was too cool outside to use the pool as it looked great! Other familys did use the pool-I guess that it was not too cold outside for them.
Walking distance to Downtown Disney-no need to fool with filled parking lots there.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank B C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, April 11, 2016
Dear B C,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you say "The staff was always smiling and were eager to greet you."

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fleming Island, Florida
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed March 28, 2013 via mobile

We stayed 1 night at this hotel during Spring Break. From the moment we arrived to the moment we left, we were impressed. We got to the hotel too early to check in but we were able to self-park our car with ease. The valet attendants were very helpful. I went inside to precheck-in. A bus runs from the hotel to all parks. Forgot to mention, the hotel is a 5 minute walk to Downtown Disney. Our room was very large, very clean, very comfortable, and reasonable. The restaurant downstairs is decent but of course, they are resort prices. We will be returning to this hotel.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank casmith_93035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, April 11, 2016
Dear casmith_93035,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you say "we were impressed."

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed March 28, 2013

This is the second time we have stayed at this hotel, and for good reason. The rooms are very clean and are a very decent size. The rooms have balconies, and depending on which side of the hotel you are on, you can see fireworks from the parks. It is very easy to get to any of the theme parks (no more than a 10 minute drive). The price point of this hotel is right on. Not totally budget, but mid-range with many specials. We've stayed at several of the Disney Hotels, and this is far better. Save your money! The food is decent, but not excellent if you plan on eating at the hotel. There is a mini fridge for drinks, etc. Beds are comfortable and the staff was very friendly and accommodating. Pool area was always clean and not very crowded.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mdrgator10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, April 11, 2016
Dear mdrgator10,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you enjoyed your time with us!

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed March 26, 2013

This is a nice hotel that is price friendly for a family or a couple. You get a nice hotel, walking distance and a great staff that is less expensive than nearby hotels. We stayed there in March 2010 and soon in April 2013 and it was the only place we considered staying at

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank kattykatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, April 11, 2016
Dear kattykatt,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you enjoyed your time with us!

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed March 26, 2013

Located just a few minutes walk to Downtown Disney and a short drive from the Magic Kingdom. The hotel is also linked into the Magic Kingdom free bus service, but I did not use that mode of travel. The staff was pleasant, but Mikey at the Palm Breezes restaurant stands out amongst his peers. Mikey went above and beyond with his friendly attitude, and seemingly true concern for the happiness of the visitor. Hat tip to him!

It was quiet in the rooms - never heard of peep from neighbors in rooms next door or down the hall. The hotel rated 3 points in my experience due to some attention to detail in room cleanliness and hotel grounds clean-up. I was greeted by several long strands of black hair on the shower wall upon my arrival (yuck). I left several hairs up as a test for the daily cleaning staff. Those pesky hairs stayed on the wall for two room "cleanings" while I was there until I washed them off prior to my departure. Also pieces of candy and wads of tissue on the floor between the bed and nightstand; I cleaned those up. I made a visit to the pool at 8 a.m. on my last day, pleased to be the only one at the pool and was disappointed by the sight of beer cans laying in the mulch between the patio chairs, soggy tourism pamphlets in the pool as well as wadded paper napkins and a drink glass left out on the tables from the night before (lack of condensation from the melted ice in the glass and dew moisture on the napkins indicted how long they'd been there). Also a note to the maintenance team, the air vent on the wall next to room 1015, is only secured by the lower two screws and is hanging off the wall, it remained like that during my entire visit. So, this lack of attention to detail had lowered my rating to 3, but as stated about Mikey, his attitude motived me to increase the rating to 4.

As with everything in the Magic Kingdom area, meals and drinks can be a bit pricey. If you're looking to save some money (to be spent later at the attractions), turn right out of the hotel entry and drive a few minutes until you arrive at the intersection of Lake Buena Vista Drive and 535. There you will find a grocery store and a number of restaurants (Moe's, Red Lobster, Uno’s and Fuddruckers). Be advised, traffic can be heavy and slow at times in and around the hotel.

While not the best hotel I've stayed in, it was far from being the worst. Enjoy your visit......and ask for Mikey. :)

Room Tip: Downtown Disney view is nice.
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SFC31B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Director of Sales at Holiday Inn Orlando – Disney Springs Area, responded to this review, April 11, 2016
Dear SFC31B,

Thank you for taking the time to write a review. We look forward to welcoming you back real soon!

Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ayr Scotland
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 bubbles Reviewed March 26, 2013

WE STAYED THREE NIGHTS AT THIS hOTEL HAVING BOOKED KING SIZE ROOM HIGH FLOOR WITH VIEW. WE WERE GIVEN A ROOM ON A LOW FLOOR IN A CORNER WITH SINGLE WIDTH SLIDING DOOR LETTING LITTLE LIGHT INTO THE ROOM. WE IMMEDIATELY COMPLAINED BUT NO OTHER ROOMS WERE AVAILABLE. THE RECEPTION GIRL CONTINUALLY SMILED BUT WAS NOT HELPFUL. WE WERE OFFERED ANOTHER ROOM THE NEXT DAY BUT WERE GOING OUT AND DID NOT WANT THE TROUBLE AS THE BED WAS VERY COMFORTABLE. we arrived back at 3.30pm our room was not made up. we informed the same receptionist she said they had til 5.30pm to make up the room we left at 5.40pm and returned at 8.30pm and the room had still not been made up. I went back to the reception same girl who just smiled fortunately the duty manager overheard and asked to see the room immediately. He was appalled and the room was made up now after 9pm. The manager credited 50% of the room cost all he could probably do but never the less it was shocking service. The area for eating is dismal and the food looked very ordinary. This Hotel is overated in Trip Advisor

Room Tip: make sure it is high and has an opon outlook towards Disney World
See more room tips
  • Stayed March 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Zanique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vika F, Front Office Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, April 2, 2013
Dear Sam N,

We certainly appreciate all feedback posted about our hotel. I apologize that your spring break was met with many inconveniences. It appears that we did not do our job in making sure you felt comfortable the entire week. We compensated everyone in the room with breakfast in the hotel for the spoiled food. I was also the person at the front desk who refunded you for the extra parking charges and the breakfast that was posted to your room in error. This review will be discussed with all departments involved to better our service, so these situations do not happen again. If you would like to discuss your stay with us further, you can contact me here at the hotel.

We hope you will try our hotel again soon.

Best Regards,

Vika Fifita
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Orlando – Disney Springs Area

Property: Holiday Inn Orlando – Disney Springs Area
Address: 1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830 (Formerly Holiday Inn Orlando - Lake Buena Vista)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in Orlando
#16 Business Hotel in Orlando
#22 Family Hotel in Orlando
#23 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Orlando – Disney Springs Area 3.5*
Number of rooms: 323
Official Description (provided by the hotel):
Welcome to the Holiday Inn Orlando–Disney Springs Area. Located in the the Walt Disney World Resort, within walking distance to Disney Springs Area we offer the perfect place to stay during your vacation to Walt Disney World. With deluxe rooms, lobby and relaxing pool you are sure to enjoy the comfort and convenience of our charming Orlando hotel. Whether you are in town for a weekend getaway, destination wedding or family vacation, our hotel in Lake Buena Vista puts you in the center of it all. We are conveniently located to several Orlando attractions, golf courses and shopping. If you're in Orlando on business, feel free to utilize our 10 different meeting rooms with space for 18 to 500 guests. During your vacation, enjoy our choice Orlando hotel amenities, which include free high-speed Internet access, a delicious on-site restaurant and lounge, Bath and Body Works bath amenities in every bathroom a zero-entry pool and nightly specials for kids and kids at heart. Check out our award winning hotel room deals and make your reservation today. ... more   less 
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Also Known As:
Holiday Inn - In The Walt Disney World Hotel Orlando
Holiday Inn Orlando
Orlando Holiday Inn

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