Great hotel for conventions. My company arranged for an affordable price: $98/night including the resort fee (more on that below). Self parking was free but a bit distant from the hotel. Main advantage is that the hotel is walking distance (5 mns) to Downtown Disney: Marketplace and Pleasure Island. If you are coming for DisneyWorld this is too far to commute.
Hotel is clean and generally decent. Rooms are large and well furnished.
As mentioned in other reviews, staff not very helpful for requests for info but what do you expect? Just go to the concierge!
The three things I did not like were:
1. A notice on the minibar stating that if you remove items to use it as a refrigerator you would be charged $10 per day.
2. A connecting charge of $0.75 to 1-800 numbers and extra charges after 25 minutes.
3. Resort fees
The first 2 items just make the hotel look cheap. How much money can they be making out of that! As for resort fees, they are just a ripoff! I did not have to pay them because of my negotiated rate but I met other guests who complained about them. Hotels who charge them are being deceitful. If they want to charge extra, they should just include it in the hotel price so folks can make an honest comparison. Somebody should start an action law suit or something...
This hotel deserve about 3 stars but certainly not more, it is better for convention crowds than families on vacation.
- Official Description (provided by the hotel):
- Our resort is walking distance to the newly re-imagined Disney Springs®. Enjoy complimentary shuttle to Disney Theme Parks (all within 5 miles of the hotel), Disney Character Breakfast every Sunday, our new Float Lagoon pool, newly renovated guest rooms, exciting new restaurants and much more! Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more less
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- Also Known As:
- Buena Vista Palace Hotel And Spa
- Buena Vista Palace Orlando
- Lake Buena Vista Palace
- Buena Vista Palace Hotel & Spa