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“fantastic hotel, pleasant staff”

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Hilton Orlando Buena Vista Palace Disney Springs
Ranked #210 of 338 Hotels in Orlando
Cheshunt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“fantastic hotel, pleasant staff”
Reviewed December 22, 2008

We stayed in the Buena vista Palace in September, we actually got married on the 4/9/08, it was the most perfect setting, the staff were excellent and couldnt have been more helpfully.

We had a suite, which was well worth the money, excellent facilities and just across the road from down town disney.

This is such a nice hotel and we thoroughly enjoyed our stay.

Janice Pringle
England

  • Liked — location
  • Disliked — nothing
  • Stayed September 2008, traveled as a couple
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MinnieMousecheshunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Rooms
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  • Value
  • Cleanliness
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San Diego
Level 6 Contributor
290 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
Reviewed December 18, 2008

We stayed at the Buena Vista Palace & Spa over Thanksgiving week. We received an excellent rate through the hotel website ($89 per night plus $10 for 2 breakfast buffets - total of $99/night). Incredible deal. So I imagined the hotel would not be that great. Boy was I wrong! It was excellent. From the welcoming staff - all extremely friendly, to the awesome room and the great location. I could not get over how great a hotel this was.

I am usually very picky and glad we choose this hotel. The room (we received a king bed) was lovely - wonderfully comfortable bed (My DH said he did not want to leave!), wonderful linens, nice furnishings, nice bathroom/shower (no tub). Nice and modern feeling. Clean. Make certain to ask for a balcony room. We were in the main tower (25th floor). Easy to find the room.

Liked this hotel for many reasons. Not overrun by children - we were adults only and this really fit the bill. It is on WDW property and right (directly) across the street from Downtown Disney - we walked over there very easily and ate, shopped, etc. Buses run from the hotel as well. The spa is very nice. The pool area (2 pools that we saw) was nice, but nothing exciting/fancy. The lobby bar area, was nice, had free internet access (also on the first floor) and a nice fireplace. They had some free appetizers during cocktail hour as well. We did not try any of the restaurants on site except for the breakfast buffett at the cafe. The price included tax and tip - hard to beat since the retail price was $22 pp. We would never had paid that since it was just OK. Great for $5pp not so much for $22pp. Service was nice and you have nice view from the restaurant of one of the lakes/waterways.

Parking (self) was free and easy. The walk not that bad. You could "cut" through the convention center and save some time. Certainly worth saving the $15 for valet IMO.

There is a sports bar on site - but seemed pretty dead when we were there. There is a sand volley ball court that looked fun.

Overall - excellent hotel, staff, rooms and location. We'd stay there again in a heart beat.

  • Liked — Location, Rooms, Value
  • Disliked — Pool are was just OK
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank SDSpartan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level 6 Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 17, 2008

Ok, number one, unless you are going to Orlando strictly for business, don't stay here. It is very convention oriented. While it is clean, I found all of the staff, with the exception of the bellhop, to be EXTREMELY rude!! It's an expensive hotel, and I personally think that they have a lot of gall to charge a fee of $16 a day for valet parking. Not that we are lazy, but after a LONG day at the parks, who wants to self park at a crowded hotel, especially when it's a far walk!

The Watercress cafe: Unless you want to spend $50 for eggs for two people, don't bother!! We got a better breakfast @ Cracker barrel for half the price. Also, the lady at the check in desk was playing a little game with us. She told us our room was ready, (this was at 10:30 AM), when I asked if we could have a disney view, she said it would be $20 more per iight. She said we had a lake view. All of a sudden she says she will do it for $10 a night, then when we said never mind, all of a sudden our room wouldn't be ready until 4 pm. That annoyed me as we flew early because we had an "early" check in. All in all, I do not reccomend. Stay on disney property..you will probably spend less.

  • Liked — The cleanliness
  • Disliked — The staff and paper thin walls...heard people going to the bathroom!
  • Stayed December 2008, traveled as a couple
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank LDZZZZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Orlando hotels

Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 16, 2008

This hotel is a wonderful place to get away and relax! The staff is very friendly and willing to help their guests anyway they can!

Each room seems to have a wonderful view and there are many activities for guests to do. There are many wonderful and high quality restaurants to choose from that serve amazing dishes or buffets!

The hotel is literally within walking distance (i.e. across the street from) Downtown Disney and also has shuttles to the Disney Theme parks every half hour. Very user friendly and convienent!!

We paid 89.00 a night and for 10.00 more you can order vouchers for breakfast for two at one of the cafes in the hotel. A GREAT deal!

I would stay there again and have already recommended this hotel to others!

  • Liked — The friendliness of staff
  • Disliked — N/A
  • Stayed December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Alicat1032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart,Fl
Level 4 Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 15, 2008

This is a very nice hotel...but not quite a 4 star as it was billed by Hotwire. We got a good deal on the room thru Hotwire, so I can't complain, but it is more on the level of a 3 or 3.5 star hotel in my opinion. The staff was very nice and helpful, the lobby is lovely, the rooms are nicely decorated with comfortable bedding, minifridge, flatscreen TV, nice views from the balcony...But, be aware, the rooms are small, tiny bathroom, some mildew, and a few hairs from the last guest which lowers it's 4 star rating in my opinion. If you can get a good rate, I say go for it, but don't over pay. By the way, the location is great, too. Walking distance to Downtown Disney and a short drive to all Disney parks.

  • Liked — location, beds
  • Disliked — cleanliness of bathrooms
  • Stayed November 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katencam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florida
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 11, 2008

ho.tel staff was great...we went for our aniversary and received a up grade to a suite .. the room was very clean and comforable...we also came in after a long day to a tray of chocolate covered strawberries....very nice!

  • Liked — staff...price...4 star... location
  • Disliked — resturants pricey
  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank theharmonypetspa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Smyrna Beach, Florida
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 6, 2008

My wife and I frequent Disney World. We have stayed in many places but the Buena Vista Palace is our favorite hotel. Beautiful views, clean well appointed rooms, good food and great pool facility. The best staff of any hotel, friendly, extremely helpful, engaging and can't do enough for you. Dollar for dollar "THE" best value in Orlando.

Stayed December 2008
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Orlando Buena Vista Palace Disney Springs

Property: Hilton Orlando Buena Vista Palace Disney Springs
Address: 1900 E. Buena Vista Drive, Orlando, FL 32830-8432
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Top resorts Hotel in Orlando
#54 Luxury Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Orlando Buena Vista Palace Disney Springs 4*
Number of rooms: 1014
Official Description (provided by the hotel):
Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more   less 
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Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace
Buena Vista Palace Hotel & Spa

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