This is one of those great internet resorts where you get to the check in - to find out that the deal that you signed up for was all a big lie. My advice is to have a strong cup of coffee and have everything in writing before you check in, because no matter what arrangement you make, they are skilled at trying to get away with additional expenses. It is like you are talking to a shady salesman and not a guest services host.
The spa loves to charge double for services - if you use the spa, pay up front or not at all. They attempted to triple charge us which didn't work. We also had $100 credit for the spa which was a dishonest lure that they did not honor.
The valet service didn't think I would notice the 600 extra miles on my rental car. The hotel - breakfast and pool was in great shape. Our room was standard - below standard when it comes to having to argue for some basic things like conditioner and shampoo. There is a nature pond very close to the pool - so you will be swimming with ducks.
- Official Description (provided by the hotel):
- Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Priceline, Travelocity and Jetsetter so you can book your Hilton Orlando Buena Vista Palace Disney Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Buena Vista Palace Hotel And Spa
- Buena Vista Palace Orlando
- Lake Buena Vista Palace
- Buena Vista Palace Hotel & Spa