We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Outdated Hotel in terms of Room”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hilton Orlando Buena Vista Palace Disney Springs
Ranked #209 of 337 Hotels in Orlando
Ft Leonard Wood
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Outdated Hotel in terms of Room”
Reviewed February 21, 2013

Not very clean rooms..dust is there as well as other items including food on the floor .
Spa has limited hours and not worth he Resort fee of 20 extra dollars over the room rate
Transport to Disney parks is very, very poorly run;you are better off taking a cab . Mears transport is a big joke not only from the airport but to get to the parks ... big time waster using Mears. ( pay the extra money to avoid them)

Hotel Food is good , just pricey

One is better off taking Super 8 or Motel 6 or Fairfield off the Drive and paying the 14 dollars to park at the parks ...plus the rooms may be cleaner and breakfast is included

Room Tip: Stay in newer wing
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Professional99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,797 reviews from our community

Traveler rating
    1,524
    1,426
    890
    517
    440
See reviews for
1,907
1,071
137
869
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (993)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
156 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed February 19, 2013

The Buena Vista Palace is walking distance to Disney downtown, no need to take a bus or car. The hotel has many amenities such as Spa and two pools. There are multiple restaurants and children generally eat for free. There are a few parts of the hotel, which could use renovation and parking is a bit of a walk, although valet parking is available. We had a suite, which was updated with flat screen tv's and pull out couch for extra people. Free wifi and phone calls, made the stay hassle free. We both enjoyed seeing the disney characters on Sunday morning, at breakfast.

Room Tip: If you are staying in one of the detached buildings, ask for the bell men to take your luggage. The...
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DannyinLondon2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newnan, Georgia
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 18, 2013

The room was okay with poor quality tv's, things were falling apart in the bathroom, and there was not nearly enough parking for the customers. People resorted to parking in the almost middle of the street at night, so they didn't have to walk more than twenty feet to their rooms.

Room Tip: Aim for the handicap rooms if not vacant.
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank asteele288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Lakes, Florida
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 18, 2013

We stay at Buena Vista Palace in Orlando, Florida for a weekend trip to Walt Disney World attractions. Stay in a family suite which was nice and well equipped with 2 full baths and separate living room very suitable for a party of five. The rooms were fairly clean but not the kind of clean we were accustomed I noticed a lot of dust everywhere, looks like they had a makeover but not a complete remodeling most of the areas needs an upgrade. We had breakfast at the Buffet were kids eat free with a promotion package but expect to pay $ 24.99 for a continental breakfast (nothing out of this world) . Dinner late at the sport bar was very convenience but a bit pricey as you expected in this area. However we do not expend to much time inside the hotel we just needed a place to rest and wash. The hotel has shutters every 30 mins to theme attractions and is in a walking distance to Downtown Disney.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dbombx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocala
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 17, 2013

I have travelled very often and have never written a poor review. The hotel needs revision and the overpriced room was built with what seemed paper-thin walls which made the 2 year old gone wild next door a real joy at 5:30 am. On the first of our 2 day stay the staff was noisy and vacuuming the halls outside the door at 7:30am and the leaf blower outside at around 8 am The $27 a night after taxes for resort fees offers Internet (which most 21st century hotels do not call an upgrade anymore) and travel to resorts..that's it. There are plenty of other Orlando hotels that will take u to attractions and offer a newer look and more professional staff.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Orlando hotels

Philadelphia, Pennsylvania
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 15, 2013

We stayed at the Buena Vista Palace for 3 nights in December while visiting the Disney parks. The hotel is within walking distance of Downtown Disney and offers a free shuttle there as well as to all of the Disney parks. Expect to spend 25-30 minutes on the shuttle if you're going to the Magic Kingdom During our stay we ate at the hotel’s sports bar which had a limited menu of generic bar food (burgers, quesadillas, etc). There was also steakhouse and small/expensive convenience store ($2 for a candy bar). When it comes time for you to eat my suggestion is to leave the hotel because within a 5 mile radius you will be able find every option imaginable. Our room had a view of Downtown Disney and in the distance you could see Epcot. The room was clean and comfortable. This definitely did not feel like a family friendly hotel, it had much more of a business traveler feel to it, which in hindsight could be why it was not very crowded. Overall the hotel met our expectations.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmond, Oklahoma, United States
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 15, 2013

I "had" to stay here for a company meeting, I would have been better off in a tent in the parking lot. First the hotel is "worn out", plastic surgery would not even help this one. Maintenence is non existant on this property, and it seems as though it is meant to take you back in time to the days of the Jetson's, or worse. On top of that i had to request housekeeping to come "re-clean" my initial room to remove other prior guests hairs, and some sort of "slim" on the bathroom surfaces. They moved me to a suite, and it was the same all over again. Thirdly, the food service should go train at a "greasey sppon" somewhere, they could gain some valuable knowledge of food preperation and taste. My friends and I left the prepared dinners to go find food elsewhere. And finally, there was never an attempt by any hotel staff to provide that "wow" event, that really makes you feel appreciated for spending a lot of money at thier hotel. I would recommend any hotel but this one...

Room Tip: Go to the hyatt
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Lyndon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Orlando
Lake Buena Vista
Best Western Lake Buena Vista - Disney Springs Resort Area
Show Prices
Show Prices
Show Prices
Windsor Palms Resort
#9 of 59 in Kissimmee
309 reviews
Terra Verde Resort
#16 of 59 in Kissimmee
430 reviews
Regal Palms Resort & Spa
#2 of 13 in Davenport
2,079 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Orlando Buena Vista Palace Disney Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Orlando Buena Vista Palace Disney Springs

Property: Hilton Orlando Buena Vista Palace Disney Springs
Address: 1900 E. Buena Vista Drive, Orlando, FL 32830-8432
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Top resorts Hotel in Orlando
#55 Luxury Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando Buena Vista Palace Disney Springs 4*
Number of rooms: 1014
Official Description (provided by the hotel):
Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Prestigia, Hotels.com, Hotwire, Hilton Hotels Direct, Travelocity, TripOnline SA, Evoline ltd, Cheap Tickets, Priceline, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Hilton Orlando Buena Vista Palace Disney Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace
Buena Vista Palace Hotel & Spa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing