My family went to Disney last month. Booked everything through Costco, choosing a "2 bedroom suite" at this hotel. When we checked in, we were given our room number and key card and then navigated across the property to another building (its a large property) where our room was. We opened the door to a room with a couch (pull out), TV, table and chairs, TV, kitchonette and double doors leading to a separate room (bedroom) which contained 2 queen beds. Not my idea of a 2 bedroom suite since the point was to have separate rooms (so we could get the kids to bed and then stay up... or sleep in, whatever). Again, this was two rooms, but the beds were both in one of the rooms. But it was late so we all crashed then after a long day at Magic Kingdom, it slipped my mind to even ask them about it. So another night of all of us in the same room. Finally on the 3rd day I went down to the front desk and after some confusion on their part, they nonchalantly told me I also had the adjoining room. They issued me an additional room number and key card as if it was my fault for not asking. So two rough nights of the family in one room and no one had bothered to tell me we basically had 3 huge adjoining rooms with 4 queen beds, 3 showers, 4 bathrooms... I was pretty ticked off, but it was hard not to love the amount of space we finally had. If I thought they cared at the front desk I might have told them how I felt about it, but they sort of brushed me off. So BEWARE people who book a 2 bedroom suite. They may not give you the room number or key unless you specifically ask for it.
- Official Description (provided by the hotel):
- Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more less
- Reservation Options:
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- Also Known As:
- Buena Vista Palace Hotel And Spa
- Buena Vista Palace Orlando
- Lake Buena Vista Palace
- Buena Vista Palace Hotel & Spa