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“Fantastic Holiday”

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Doubletree by Hilton Orlando at SeaWorld
Ranked #126 of 337 Hotels in Orlando
Certificate of Excellence
Falkirk, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic Holiday”
Reviewed July 14, 2010

Arrived early evening on 28th June,2010 to the Doubletree resort on International Drive,Orlando and were amazed at the hotel entrance and welcome we received from the bell boy and the staff at the desk. We were dealt with within 5 minutes and were directed to our room, which was in block 7, right next to the pool,jacuzzi and kids playing area. We could see the hotel and grounds were immaculate. We left with our hot Doubletree cookies in hand.

Our room was in the ground floor and was lovely and cool, with air conditioning on. Again it was immaculate and was lovely and spacious with plenty of area for clothes to be hung up or put away in drawers. In our room there was two comfy double beds. The shower and bathroom was like something you would get in a 5 star hotel. It also had a full size ironing board, iron along with a hairdryer.

We then went around the hotel and found that there was plenty of information/ brochures/ maps available on available theme parks and areas of interest, particularly in the Universal shop area. The pool was clean and was well maintained. It also had sufficient loungers and chairs along the side of the pool with free towels for guests which could be deposited after use for cleaning by the hotel.

The hotel was extremely close to the Sea world and Aquatica and if you stepped out of the back gate of the hotel you were in Sea worlds car park and 2 minutes from the entrance. International drive was 5 minutes away on foot or two minutes on the I bus.

The hotel also had a brilliant free shuttle bus that took you to the theme parks on a regular basis and also returned you. This was great. We also ate in the hotel restaurant which had a brilliant breakfast buffet for $12.99 for an adult but children eat for free. The choice was very good and the food cooked fresh for you by chefs.

Overall this was one of the best hotels we have stayed in, which was made even better by the staff who were pleasant, courteous and very helpfull whenever we had any dealings with them and they always had a smile for you. The great thing about this hotel was that it was close for all the theme parks and International Drive but was also quiet enough for you to spend time away from the busy side of Orlando.

  • Stayed July 2010, traveled with family
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Helpful?
3 Thank HeepsFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, July 27, 2010
Your review gave us all a huge smile! As you walked the readers through your experience here at the Doubletree Resort Orlando it felt as though we came along with you through the journey. It was wonderful to read! Please accept our sincere thanks from all of us at the Doubletree Resort Orlando for the wonderful review and kind acknowledgment of our staff. We hope we have an opportunity to welcome you back again soon!
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Belfast
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 12, 2010

I stayed here for 3 weeks from the 20th june with 2 young kids.

The hotel is very nice, the rooms are excellent and the pools are very nice. Its a great location for SeaWorld. Aquaticaand discovery Cove. You need to get Lynx bus to disney and universal or use the hotel shuttle which was also good. The restaurant was reasonably priced and very tasty. The breakfast is $12.95 per adult and kids eat free. This works out pretty well as its all you can eat and drink for that price.

The only gripes i have are:

I was charged $65 dollars for a 5 min call to UK
There is no entertainment for adults and very little for kids


Overall a positive experience apart from a nasty bill at the end.

  • Stayed June 2010, traveled with family
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Helpful?
1 Thank davymurph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, July 20, 2010
Thank you for taking the time to post your review. We’re glad you and your children enjoyed your 3 week stay with us. For future reference, there is an Activity Guide available on the Doubletree Resort Orlando website for all fun events for the kids. We have a WII tournament, pool activities, movie time, water balloon toss and so many other exciting things for the children. The adults can enjoy our lounge, Jacuzzi, 3 pools, spa, fitness center, pool bar, mini golf to name a few. We hope on your next visit you and your children can have an opportunity to enjoy them all!
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Houston, Texas
Level Contributor
134 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed July 12, 2010

We arrived at the hotel and were overwhelmed with the beauty of the property from the onset. The check-in process was very fast and friendly service. I had inquired about a refridgerator and they upgraded my room for free as they were out of the portables; this was great!

Here are some of the things I did not care for:
1). Maid came into room without knocking, then realized I was changing - she apologized but it startled my wife
2). They only jacuzzi on property was at the opposite end of where we were staying; too far a walk
3). Drinks at the pool (tropical) were $9.50 a piece; too high if you ask me (water $3 a bottle)
4). Killed 2 huge roaches in my room; I understand that this is Florida and they are common; just not in my room
5). Bed was as hard as a rock! My wife and I actually left at 6am after a sleepless night of tossing and turning
6). $8 for self parking; $14 for valet ?????? I have never paid to park at a hotel before so this was a suprise to me
7). 'Free' internet is $9.99 a night (if you have an up-to-date laptop, you can probably get the nearby hotels free connection)

Overall, I think it was a nice hotel and some of the issues I mentioned were personal to me, but I would recommend it for the proximity to International Drive

  • Stayed July 2010, traveled as a couple
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Helpful?
Thank johnluriejr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, July 20, 2010
We appreciate both the positive comments and the points of what you did not care for during your stay. It allows us an opportunity to review areas of improvement and note the positive experiences of our guests. We encourage our guests to notify management during their stay with any concerns so that they can be addressed immediately. Wifi is free throughout the resort in the common areas such as the lobby and business center although there is a fee for internet access within the rooms. Thank you for your recommendation of Doubletree Resort Orlando. We hope you will visit with us again soon.
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Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 10, 2010

My wife, one year old, and I stayed from July 9th through July 11th. We cashed in some reward nights from our previous travels. We needed a refrigerator in our room so the front desk upgraded us to a suite for free. Our room was literally as big as two hotel rooms. We stay at Hilton and Holiday Inn properties many times a year for business. This room was probably the best we have stayed in of these types of properties. Last year we stayed at a different hotel when we visited the parks but we will most likely be coming back here in the future.

  • Stayed July 2010
    • Value
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Helpful?
1 Thank Pab485s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, July 20, 2010
It’s always a wonderful compliment when we learn that our guests enjoyed their time with us to inspire another visit! We’re glad you enjoyed your room here at the Doubletree Resort Orlando. We look forward to welcoming you and your family back again!
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Jacksonville, Florida
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 9, 2010

Stayed here few times last few weeks after reading great reviews. Great service, staff and breakfast... did i say great staff? maybe it was just me :) haha! seriously, i think they're given happy pills before starting their shift. The elevator little slow, otherwise perfect stay.

  • Stayed July 2010, traveled with family
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Helpful?
1 Thank marathonman262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, July 20, 2010
Aw, it’s not just you! Doubletree Resort Orlando is a happy place to be! Thank you for the great acknowledgment of our staff. It will truly make them even happier! We hope you visit with us again soon.
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New Brunswick
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 9, 2010

We stayed a full week and enjoyed the hotel. The rooms were clean and the service was great. The general manager even took the time to take a picture of our family when we arrived. He was really down to earth and made us feel welcome. My complaint is therefore not with the hotel but the communication between the hotel and Universal. When you book with Universal they promise you a precise service but do not bother to tell their partner hotels. When we booked and payed in full our Harry Potter vacation package with Universal we asked to stay at the Doubletree on international drive because it was the best partner hotel we researched on the web. Universal told us we would have a room with a fridge and that there would be no problems for transportation to the parks especially Island of adventure where we could get in 1hr earlier with our package. When we arrived at the hotel they told us our room was a standard room with no fridge but they graciously gave us a room with one but told us we would have to pay. At first we agreed but then realised that we were probably paying twice for the fridge. After a bit of checking, front desk told us no charge would be added to the room. The next day we wanted to go to the Harry Potter park one hour earlier but found out the hotel did not alter their bus service for the guests having the package. We got to the park 5 minutes to the general opening. Needless to say we did not get to visit much. I did not know you could fit as many people in a park. When we were going home a bit disappointed with our day, we met a nice lady staying at our hotel who said she had delt with the same situation and the hotel had given her cab vouchers. When we arrived at the hotel we told front desk and they gave us 2 cab vouchers. The next day we were at the park at 7h00 and got to ride and see the whole Harry Potter park which we had paid for. That being said I would recommend staying at the Doubletree but I find it unfair that they probably have to deal with promises being made by bookers without them knowing about it. It makes the guests feel bad asking for more but you do want to get what you paid for. Thank you to the staff for their time and effort to give us the package we paid for. We do appreciate it.

  • Stayed July 2010, traveled with family
    • Value
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Helpful?
3 Thank jariNewBrunswick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, July 20, 2010
Thank you for taking the time to write your kind review of your stay at the Doubletree Resort Orlando. Our apologies for the difficulty you faced with the booking arrangements through the other site. We are glad that you did not leave here disappointed and we were able to accommodate you and your family during your stay. We appreciate your understanding and kindness. It was my pleasure to help with your photograph!
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Waterford, Ireland
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 9, 2010

The hotel it's self was nice and the surrounding places are fantastic. The only bad part was the bad attitude from staff in the main bar. And the food was to match. Have you ever seen Gray chicken? Very dangerous and could ruin your holiday? Every thing else was good the pools are nice shame about the food and one staff members bad attitude

  • Stayed July 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, July 20, 2010
We apologize if you experienced any difficulties with our staff. We have forwarded your comments to the appropriate managers to review. We truly encourage our guests to bring any concerns they might have during their stay so that we can handle the matter immediately. Thank you for staying with us at the Doubletree Resort Orlando.
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Additional Information about Doubletree by Hilton Orlando at SeaWorld

Property: Doubletree by Hilton Orlando at SeaWorld
Address: 10100 International Drive, Orlando, FL 32821-8019
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Romantic Hotel in Orlando
#69 Business Hotel in Orlando
#95 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Orlando at SeaWorld 3.5*
Number of rooms: 1026
Official Description (provided by the hotel):
The Doubletree by Hilton Orlando at SeaWorld. Conveniently located adjacent to SeaWorld and its water park Aquatica and just minutes away from Universal Orlando Resort, Walt Disney World and the Orange County Convention Center. ... more   less 
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Also Known As:
Doubletree By Hilton Orlando At Seaworld Hotel Orlando
International Plaza Orlando

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