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“A picture is worth a thousand words- I C a highrise not a 3 fl motel”

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Doubletree by Hilton Orlando at SeaWorld
Ranked #124 of 336 Hotels in Orlando
Certificate of Excellence
Miami
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A picture is worth a thousand words- I C a highrise not a 3 fl motel”
Reviewed March 28, 2012

Disappointed-Female Biz person travling solo booked for 1 night........not a cookie upon arrival, they have a highrise shown on all websites but they also have about 12 Motel Style buildings in a 3 story walkup . To get to mine i had to get back in the car after checking in and drive around 10 other buildings to get to mine,got out in a dark parking lot limited parking . They claim the parking gate pass is a deterent, but anyone can certainly walk through to these buildings. Then you drive to the motel style room (no luggage cart insight)There is an elevator but for my room it was all the way around the otherside near the stairs.The room was dimly lit. It appeared to be clean until you look, stained walls,soiled curtains that covered a window but i couldn't open it becasue the building has "catwalks" so if you opened your curtain anyone walking to their room could look in...The best part and the main reason I can't stay at Double tree again is : I was there for business and had a FedEx package sent a day in advance to the Hotel with my name and it said Hold For Guest Arrival - but the Hotel Neglected to Inform Me it Arrived,.I woke up in the middle of the night, thinking omg where's my Fed Ex....I woke up called the bellman to learn "Yes its here "sorry". My room rate included breakfast which I will say,was nice, they offer a buffet breakfast you can eat indoors or out......If your on vacation go for it, if you have kids or are on a budget but otherwise I felt deceived thought I was getting the usual DoubleTree brand I trusted and stayed at , with my cookie!

Room Tip: Rooms in the Highrise
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  • Stayed March 2012, traveled on business
    • Value
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Helpful?
Thank sunnsea302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, April 2, 2012
To read a review such as yours is very disappointing as this is not the experience we expect for our guests. Your loyalty to the Doubletree brand is appreciated and we regret any difficulties you may have experienced during your stay. Thank you for sharing your feedback and we hope to welcome you back to experience our hotel and everything we have to offer.
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6,699 reviews from our community

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yorks
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 28, 2012

having booked doubletree for two weeks i was not disappointed
first room they booked us in to, was in block 17. room was more then adequate but was noisy at night as it was very close to the hotel laundry. so i went to see the reception told them the problem and was resolved instead with a room up grade to block 11, at no expense to me well done, even offering staff to help us move.
over all experience was very good
bad points and has really bugged me after spending good money on the booking they charged me for parking costing very nearly $200.
and one other thing would help they overall experience wifi in the rooms would help
would go back yes but the parking fee has tainted the stay alittle

  • Stayed March 2012, traveled as a couple
    • Value
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Helpful?
Thank bfdbull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, April 2, 2012
We are happy to hear your two-week stay at the Doubletree by Hilton Orlando at SeaWorld was a pleasure. Although we understand your disappointment with parking fees, this provides our guests with the convenience of a gated parking area while staying with us. All fees associated with your stay, including in-room Wi-Fi are detailed on our website and we regret any inconvenience you may have experienced. Thank you for your feedback and we hope to see you soon.
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Henderson, Colorado
Level Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed March 28, 2012

We stayed two nights for a conference that took place in one of the resort's meeting rooms. The rooms were very clean, the grounds well-cared for, and the staff was friendly.

Be aware that the hotel charges $14.00/day for parking, a bit more for valet.

Our only unfavorable experience was when we tried to eat in the Bamboo Restaurant. After being seated, we waited about 15 minutes before departing. Clearly, there was some miscommunication about who was to serve us. We are normally forgiving, nothing works perfectly every time, but we had some time pressure and had to depart without being served.

There is a convenience store, a liquor store, and a Subway Sandwiches directly across the street from the resort, and a bus stop is right at the gate.

  • Stayed March 2012, traveled on business
    • Value
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Helpful?
Thank Dannyandcindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, April 2, 2012
It is wonderful to hear your overall stay at the Doubletree by Hilton Orlando at SeaWorld was positive. However, it is disappointing to hear your dining experience was not as expected and we regret any inconvenience you may have encountered. Thank you for your feedback and it would be our pleasure to welcome you back.
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Scottsdale, Arizona
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed March 27, 2012

If you want to stay off Disney property to save some money, the Doubletree is a good option. If you’re going to stay off property, you have to be careful about where you go. Many of the hotels on International Drive are in somewhat sketchy areas. When you get there, you’ll see what I mean.

But the Doubletree backs into SeaWorld at the south end of the International Drive strip, so has a better location. The hotel also attracts business events, which brings in a positive element.

Our room in an outside building (not the tower) wasn’t particularly fancy, but seemed reasonable for the price. It was clean. Water pressure was good and we never had any issue with hot water. You do have to pay extra for parking at $14 per day.

The hotel’s amenities are fine, although not up to the standards of the truly first-class hotels. But the pools are decent and there are other activities such as miniature golf for the kids.

Front desk and other service folks were good and plentiful to get you checked in and out or help with services. Here, again, their focus on business meetings definitely helps.

Location is great. It’s a straight shot from the airport on the tollway. SeaWorld is literally around the corner. And if you turn two quick rights out of the hotel, in just a couple blocks, you turn on to Central Florida Parkway, which merges right on to I-4 to get you down to Disney in a flash. Coming home, you just pop off at the Sea World exit.

Also, there’s a small strip mall across the street from the hotel, so snacks, liquor and a couple fast food and sit down restaurants are right there.

  • Stayed March 2012, traveled with family
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Helpful?
3 Thank SammySki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, April 2, 2012
Your feedback and tips for future guests are all welcomed. It sounds like you had a wonderful stay and we appreciate the time you took to share your experiences with us. We hope you have the opportunity to visit the Doubletree by Hilton Orlando at SeaWorld again soon. Thank you!
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Bluerad86
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 27, 2012

I was in between a family trip at Disney and a work conference at the Orlando Convention Center. I needed accomodations for 1 night and didn't want to pay a lot. I saw a special rate at the Doubletree and decided to scoop it up. After my one night, I wished I had discovered this location and stayed there for my entire 9 days in Orlando. The rooms have been upgraded and provide a Polynesian feel. It's next to Sea World and has multiple pools plus a miniature golf course, pool table, and man sized chess set on the premises. Therefore, it's a great location with great offerings for families. The Convention Center is close and there are a plethora of restaurants within walking distance. If staying multiple days, i highly recommend purchasing the multiple day trolley pass. It will take you anywhere along the miles of International Drive for the length of your stay.

Room Tip: Choose a non-tower room if you want to be closer to pools. Warning: the Adjoining Room Doors are n...
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  • Stayed January 2012, traveled solo
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Helpful?
2 Thank Bluerad86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, April 2, 2012
It is nice when something unexpected turns into an enjoyable experience. We are thrilled you had the opportunity to spend an evening at the Doubletree by Hilton Orlando at SeaWorld and explore the grounds while here. Thank you so much for your review and we hope you have the opportunity to return to experience everything we have to offer.
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Raleigh, NC
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 26, 2012

The rooms were good, pretty typical of most hotel rooms, but very clean and extremely quiet. I could not get over how amazing and friendly the staff was. Everyone from housekeeping to bellman to front desk was very helpful and went above and beyond to provide great service. They all seem to be very hard workers. Everyone had such a wonderful attitude - I asked the manager what he was putting in their coffee in the break room!

You also can't beat the on-demand warm chocolate chip cookies at the front desk! My family loved them!

Room Tip: The tower rooms do seem a little nicer, but rooms in the two-story buildings have been upgraded and...
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tamaranc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, April 2, 2012
Thank you so much for your kind words regarding your recent stay the Doubletree by Hilton Orlando at SeaWorld. It is wonderful to hear your interactions with the staff members provided you with a positive experience and we will share your feedback with them. We look forward to welcoming you back and as always, we will have plenty of warm cookies waiting!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 26, 2012

Our recent stay at the Doubletree (Sea World) was everything we expected w had hoped it would be. With 3 different pools to choose from we had our choice of family up beat to quiet and relaxing! The hotel seemed to accommodate guest by placing you in a building with other guest of the same type of parties. With just my husband and I bidding this visit we were located in an outer building with other quiet guest, vs the building with families! I think thats pretty awesome seeing that our visit was with out our own children. Though we didn't play putt putt golf, table tennis, or pool we did check out what the hotel offered. All were very nice and well kept. The hotel staff was very nice for the most part. The only issue we experienced was parking. All guest areas had gated parking and though we were given a parking key our never once worked. We would always call for assistance to open the gate, generally the staff had no problem opening the gate for us. At check out I expressed my frustration to the staff and they were more them happy to remove the paying fees from our bill. In addition we arrived home and my husband realized he left his wallet in the hotel room we called immediately and the Guest Relations Manger handle the issue right away. We can't wait to return to the hotel for a family weekend or another romantic couples weekend!

  • Stayed March 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank AsianMom03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, April 2, 2012
We are thrilled to hear you were able to enjoy your quiet weekend retreat while staying with us. Although we appreciate your frustration regarding parking, we are pleased we had the opportunity to address your concerns and provide a resolution. Our customers are our highest priority and we were glad to help return your husband’s wallet. Thank you for sharing your stay with us and we look forward to welcoming you and your family back to enjoy all the amenities we have to offer at the Doubletree by Hilton Orlando at SeaWorld.
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Additional Information about Doubletree by Hilton Orlando at SeaWorld

Property: Doubletree by Hilton Orlando at SeaWorld
Address: 10100 International Drive, Orlando, FL 32821-8019
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Romantic Hotel in Orlando
#69 Business Hotel in Orlando
#95 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Orlando at SeaWorld 3.5*
Number of rooms: 1026
Official Description (provided by the hotel):
The Doubletree by Hilton Orlando at SeaWorld. Conveniently located adjacent to SeaWorld and its water park Aquatica and just minutes away from Universal Orlando Resort, Walt Disney World and the Orange County Convention Center. ... more   less 
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Also Known As:
Doubletree By Hilton Orlando At Seaworld Hotel Orlando
International Plaza Orlando

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