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“About as good as expected for business, considering it is geared for tourists” 4 of 5 bubbles
Review of Doubletree by Hilton Orlando at SeaWorld

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Doubletree by Hilton Orlando at SeaWorld
Ranked #117 of 335 Hotels in Orlando
Certificate of Excellence
Glen Mills, Pennsylvania
Level Contributor
355 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
“About as good as expected for business, considering it is geared for tourists”
4 of 5 bubbles Reviewed October 20, 2011

Looked like an older property at arrival, but most all was renovated inside - check-in area, bars, restaurants, and rooms. Spacious rooms, fast room service (was pretty darn good too!), very helpful HHonors desk (resolved a parking cost issue for a conference we attended on property), and well located to Pointe Orlando (great food places such as Cuba Libre and BB King's restaurant).

Tower rooms are hand-down the nicest on property, but the bungalows are probably better for elderly or families.

One CAUTION: Gratuities are included in all food/drink bills/invoices/cheques (anywhere from 15-21%) no matter how many in your party or what bar/restaurant you are sitting. We made the mistake the first day of adding in 20% tip to the bill, only to realize they next day our error. (This is obviously on us, but annoying that it applies EVERYWHERE on property, and not just room service or large parties.)

  • Stayed October 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank originalXfactor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, October 24, 2011
The Doubletree by Hilton Orlando at SeaWorld recently underwent a renovation and we are thrilled you were able to enjoy the updates during your stay. It is unfortunate you were not informed of the gratuity applied to your food order and we regret the additional expense you incurred. Customer satisfaction is important to us and we will share your feedback with the team so that the included gratuity is explained to our future guests. For those who don’t know, Pointe Orlando is a great place to visit that offers a broad range of restaurants, specialty shops, music and live entertainment. Thank you for taking the time to share your stay with us and we hope to see you soon.
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6,501 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Los Angeles, California
Level Contributor
103 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 bubbles Reviewed October 18, 2011

I stayed here on business recently and was actually extraordinarily impressed. I did not expect much based on the reviews here - just a nice clean room, standard Doubletree amenities (cookies) and reasonably-priced fees like parking and no resort fee.

I was surprised when I arrived at the "resort" feel of the property - it has several lower motel-style buildings and a tall tower. I had a tower room and found it new, clean and well-maintained. I was equally impressed with the impressive breakfast buffet (free for Hilton HHonors Gold members) with ample hot and cold food choices including made-to-order omelettes, breakfast burritos, fresh pastries and breakfast pizza. I've stayed in a lot of Doubletree properties and this is hands-down the best breakfast I can remember at any of them. It's a nice indoor-outdoor property that's generally quiet and secluded considering the location.

I had a bad experience overall on my trip to Orlando due to a bout with food poisoning (NOT hotel food-related) that took me out of commission for 24 hours. The staff at room service was super at accommodating special requests for bland foods and I was deeply appreciative for their help.

I'd absolutely stay here again. It's not high luxury, mind you, but the value for what you get is quite good. Shop around and you may find good packages that include breakfast or parking (or both). You'll enjoy your stay here.

  • Stayed October 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SFO-World-Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, October 24, 2011
We can’t thank you enough for your outstanding review of our hotel and breakfast buffet at Bamboo Grill. Although no one ever wants to be sick while travelling, we are happy to hear our staff was able to accommodate your food requests during that time. The Doubletree by Hilton Orlando at SeaWorld, situated on 28 acres of lush tropical landscaped property, creates a warm and tranquil travel oasis for our guests and we are thrilled you found it a good value. We hope you’re on the mend and we look forward to seeing you again soon.
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Felixstowe, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 18, 2011

Stayed at the Doubletree Resort from September - October 10th and very impressed. Our room was on the 11th floor in the tower and room was spotless. Our maid cleaned our rooms to a very high standard daily. The grounds of the hotel were beautifully maintained. We didn't eat at the restuarant (Bamboo Grille) as we found the meals quite expensive, but instead went across the road to eat at the Village Inn which offered a 10% discount if you stayed at the Doubletree. The hotel shuttle which goes to and from the most popular parks were very good but be prepared for a long(er) journey as the bus also picks up and drop off from other hotels. The hotel is also well served by the iRide Trolley stop and Lynx Bus stops directly outside the hotel which is handy for trips along International Drive and beyond. The only downside was our arrival at check-in. Due to a long flight delay we arrived at the hotel very late after midnight and the check-in lady was a little irritated(!) when we didn't produce the document needed to check in fast enough! Okay we were tired too (a 5 hour delay and an 8 hour flight can take it out of you!) but we did feel it wasn't the most warmest of welcomes after travelling for so long to get there. However, the lovely cookies did compensate for that and we were happy to finally get into our room to crash out. Would we stay again? Yes definitely!

  • Stayed September 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rachey29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, October 31, 2011
Long flights and delays can make even the seasoned traveler tired and weary, but everyone should expect to be greeted in a warm and friendly manner upon arrival. We apologize that this was not your experience and will follow up with our staff to stress the importance of guest relations. We were happy to hear that we did win you over in every other regard and appreciate all the wonderful compliments that you’ve shared from your stay. Thank you for your review and we look forward to seeing you again at the Doubletree by Hilton Orlando at SeaWorld!
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Lancashire
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed October 17, 2011

We stayed at the Doubletree for two weeks and enjoyed our stay. We stayed in a Pure Room and it was a big room with a very comfortable bed and was very quiet. This was arranged by April Willis and she was great to contact via email before we arrived and went out of her way to make our stay comfortable. It was in block 8 at the back towards Sea World, this suited us as it was by the car park and so was convenient for going out each day, we weren't bothered about a garden or pool view. We ate at the Bamboo Grill one night and the food was lovely and not too expensive. Our server was Chris and he was very helpful and pleasant. We went to Village Inn across the road as it was convenient but I have reviewed that separately as we weren't happy with them at all.

Didn't have any problems with anything at Doubletree and would stay there again.

Room Tip: Blocks 8 and 9 face the car park and are quiet, good to keep an eye on your hire car and it is close...
See more room tips
  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Madison100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, October 24, 2011
It is great to hear your two-week stay in one of our Pure Rooms was comfortable and quiet. Our Pure Rooms® are equipped with special air handling units that remove up 99% of air pollutants. This plus the many other steps taken will ensure a comfortable stay for any one choosing this option. We will share your kind words regarding the staff with them. Thank you for your review and we look forward to seeing you again at the Doubletree by Hilton Orlando at SeaWorld.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 16, 2011

This hotel is in a perfect location when you're going to Sea World. There is a walk-way from the hotel, with Sea World being about a 10 minute walk. You save $14 on parking by walking. The hotel and staff are wonderful. Every staff member is friendly and helpful. The rooms are clean and fresh. The hotel has at least 3 pools and is VERY kid and pet friendly. The breakfast buffet is awesome! My family and I (including our dog) have stayed at this location twice now in 2011.

If you are heading to Disney or Universal Studios, the hotel is centrally located to both. Very easy to get to either theme park from this Doubletree.

We will be back.

  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Boca_travelers33486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, October 24, 2011
We are so happy to hear the members of your family, including your fur-kid, had an enjoyable stay at the Doubletree by Hilton Orlando at SeaWorld. It is wonderful to hear that the location, amenities and dining at the Bamboo Grill buffet are reasons you have returned. We can’t thank you enough for your review and will share your comments with the staff. Hope to see you soon!
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Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 16, 2011

We stayed at the doubletree as part of a 2 part package deal for our honeymoon. When we arrived we were pleasantly surprised with the hotel. The lobby is very welcoming and impressive.

When checking in we told the lady at the front desk that it was our honeymoon and we were upgraded to a tower room 17th floor!!! We didn't receive a cookie though! Can't really moan after the upgrade!

The room was spacious, king bed and large bathroom with attractive decor. We had a view over international drive towards the convention centre. Fresh coffee is provided in each room daily and also shower gel, shampoo and conditioner. Plenty of pillows and towels.

There are 3 pools, we only used one of the, which was largest and attracted less children to it! There is a pool especially for children with a pool table and other activities for them.

We ate in the restaurant 3 times whilst we were there and the food was amazing! I was able to change a few dishes to suit my needs. The price of food is average for Orlando and you can pay nearly the same in the popular diners on I drive. The drinks were a little on the expensive side, although they do a deal of 5 budweisers for $12 - however not everyone drinks this.

There is a small gift shop which also sells everything you may need whilst on holiday from souvenirs to magazines and from food to phone cards. Max's deli is also on site and sells snacks and drinks all day, however it doesn't advertise very well the items it does sell.

We didn't buy tickets for the parks before we went as we have visited them many times before. We decided whilst we were there that we would visit universal. We visited the ticket centre in the lobby and spoke to a man regarding time share - we knew to do this from past experience as giving up a few hours of your time will reward you with some cheap deals. We went along to the time share talk, had a free breakfast and received an amazing deal for our tickets we paid $125 dollars for 2 x 7 day universal tickets!!! Not bad hey! Just make sure you don't get caught up the time share spiel - they are good!

We ate at the village inn across the road - just another diner and nothing to shout about however they do good pie for dessert!

We also ate at delmonicas over the road - this was outstanding!

The hotel provide a shuttle to the parks but we were finished by 3pm and the bus wasn't picking up until 6.20 you can get the lynx bus back down I drive or jump in a cab for about $20. There is an I ride trolley stop right outside the hotel and the I ride trolleys are supposed to be every 20 mins but they are very hit and miss - we waited up to 40 minutes for one and also as the hotel is so close to sea world - avoid closing time as you won't get on the bus!!!

All in all this is a great hotel and we would definitely stay here again.

Don't drink the water in the room - we were charged at the end of our stay for it as we though it was complimentary! This was taken off our bill once we discussed this with the receptionist.

Also make sure you the concierge don't assign the town car to you if you ask for a taxi - they like to use this rather than a local taxi firm. The town car will cost an extra $10 or so per trip.

We eventually received a cookie - they are delicious!

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KEMM82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, October 24, 2011
Congratulations! It is wonderful that you were able to enjoy this part of your honeymoon with an upgraded room. It is great that you were able to take advantage of so many of the amenities offered and what a compliment it is to hear how you found the food and dining amazing here at our resort. We do regret you did not receive a cookie during check in. They are baked on-site each day and we appreciate your patience until we were able to get you a warm and fresh Doubletree Cookie to you as soon as they were ready. We look forward to seeing you again at the Doubletree by Hilton Orlando at SeaWorld and best wished to you both!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 14, 2011

Stayed here for seven nights in september, only thing that would have improved our stay would have been a room in the main building. Ate at the restaurant twice, the food was amazing, freshly cooked and huge portions. The shuttleservice was brilliant, lots of choice of times and pick ups from all disney parks.

  • Stayed September 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank JulieR_1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, October 24, 2011
We are happy to hear you were able to enjoy a couple meals at the Bamboo Grill and found the shuttle service worked well for your needs. Although there is no mention of why you were not able to stay in the main building, we hope your next visit to the Doubletree by Hilton Orlando at SeaWorld you can do just that. Thank you for your review and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Orlando at SeaWorld

Property: Doubletree by Hilton Orlando at SeaWorld
Address: 10100 International Drive, Orlando, FL 32821-8019
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Romantic Hotel in Orlando
#69 Business Hotel in Orlando
#95 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Orlando at SeaWorld 3.5*
Number of rooms: 1026
Official Description (provided by the hotel):
The Doubletree by Hilton Orlando at SeaWorld. Conveniently located adjacent to SeaWorld and its water park Aquatica and just minutes away from Universal Orlando Resort, Walt Disney World and the Orange County Convention Center. ... more   less 
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Also Known As:
Doubletree By Hilton Orlando At Seaworld Hotel Orlando
International Plaza Orlando

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