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“convenience”

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Renaissance Orlando at SeaWorld
Ranked #57 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
miami
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“convenience”
Reviewed December 26, 2013

I was there 12/20/2013 to 12/21/2013 with my 3 toddlers years 4-4-3 and in laws 84-74. The hotel is great, child friendly. they have a great restaurants and food, shamu as there for breakfast. don't need to go any where. big open/inside area for children to run. didn't visit the pool area b/c my daughter has a cast. located across SeaWorld, we gad front of the line in sea world just for staying with them (make sure you get the tickets when you check in). they have a bus that take you to sea world goes around many time in the day. Daily room rate great for what you get. Many good positives more. negatives just a few...We requested a balcony so children will have more space...no good too small over looking the roofs. internet access in your room is $15 for every 24 hours. Restaurant is great but expensive breakfast $140 for 3 adults a 3 children. they have a buffet for $25 adults and little less for children, not worth it for us, my children are too young. Got room service for one person $35.00. Still I recommend it if you are going to seaworld.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank lolitamiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando at SeaWorld, responded to this review, December 27, 2013
Dear Lolitamiami,

Thank you for sharing your experience at our hotel and for pointing out to other members how easy and convenient it is for guests with young children to stay at our property if they plan to visit SeaWorld. Our pricing for the restaurant and Internet access is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. However, in your case, it appears we failed to meet expectations, and for that, I am truly sorry.
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English first
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 25, 2013 via mobile

Stayed for 1 night with the wife and kids (8 and 6) as we were going to SEAWORLD the next day. Yes, you have to pay for parking ($19) but it's about the same price as the park charges. You can leave your car at the hotel and either shuttle over or just walk (the park is across the street). Getting the Quick Queue passes for free added significant value to our stay. The big knock on our stay was actually a knock that came at 8am from housekeeping. 2 quick knocks and then they barged in to our room....scared the hell out of us and the kids.... and woke us up about 90 minutes earlier than we wanted to. Then, 15 minutes later, they did it again! 2 quick knocks and they opened our door and came in. WTF! First of all, why are they cleaning rooms at 8am without first checking to see if a guest has checked out. Secondly, why do you give 2 quick knocks- don't give the guest a chance to open the door, and then barge in?! Lastly, after clearly screwing up and doing all this, why would you come back 15 minutes later?!

Stayed December 2013, traveled with family
Helpful?
Thank Djriva5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando at SeaWorld, responded to this review, December 31, 2013
Dear Djriva5,

We sincerely apologize for the situation that you experienced with our housekeeping staff. This is by no means acceptable to us and we are reviewing this matter immediately with our department manager as we take every review of this sort quite seriously. We hope this did not impact your stay and again apologize for any inconvenience this may have caused. We hope you will come back in the future to give us a chance to show you a positive guest experience.
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mendon ma
Level Contributor
1 review
Reviewed December 24, 2013 via mobile

Excellent 4 night stay, friendly staff and champagne at check in, concierge helpful in printing out Quick Que and boarding passes, pool was fantastic, only wish pool bar open later than 5pm, breakfast buffet amazing and even Shamu came by for photos, Starbucks on site, toppers ice cream, too. Aveda hair products. Only negative was that housekeeping came after 4p first day, 3:30 next 2 days which was when we were coming from Seaworld or pool. Loved it, will be back.

Stayed December 2013
Helpful?
Thank julesville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando at SeaWorld, responded to this review, December 26, 2013
Dear Julesville,

We appreciate the time you took to post your review and are very happy that you found our customer service to be so attentive. While our housekeeping staff does work according to a schedule to ensure that all rooms within the hotel our cleaned at the end of each day, please keep in mind for the future that we are more than happy to accommodate requests for cleaning at specific times so if you would like your room maintained earlier in the day, please alert us in the future and we will make every effort to accommodate this request if possible.
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Burlington, Massachusetts
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 24, 2013

Stayed here for the third time, this time with another family. This hotel has everything you need - great staff, good restaurants and even an ice cream shop and Starbucks on site. The decor is beautiful - especially around the holidays which is when we go. We will be back.

Room Tip: We like the higher floors with inside balconies as they overlook the downstairs which is very pretty
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Denise G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando at SeaWorld, responded to this review, December 26, 2013
Dear Denise G,

We are so happy to hear that you keep coming back to our property around the holidays and continually find it to be a great experience. We look forward to welcoming you back again in the future.
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Jacksonville, Florida
Level Contributor
91 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed December 23, 2013 via mobile

As others have said try and get a high floor room facing sea world. It was nice being able to see the fireworks from our room.
Check in process was great and the hotel has lots to offer. Make sure you have plenty of time to wait at the desk for the line passes and information to sea world as this desk took quiet awhile when there is only one person working and she was on the phone for ten minutes and told us it would be another ten minute wait.

Pool and hot tubs are very nice and are open late, which was great. Few restaurant options and they were nice and quiet. Service was good, food was average.

Other reviewed mention they did not receive room service but we did and she was very accommodating to our extra towel request. They do only give you 2 so if you want more you will need to ask.

If you plan to self park be prepared to get a bit of the cold shoulder from some if the valet guys during check in.

Nice to have the shuttle to sea world as we'll but plan ahead as they have no shuttle service to the park after 4 so if you want to only go for the Christmas portion you need to find your own ride or walk across the street.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank plicktaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando at SeaWorld, responded to this review, December 24, 2013
Dear ajmac2013,

We appreciate the time you took to post your review and are happy that you found us to have a beautiful hotel. It is never our intention to disappoint guests in any way and we welcome your feedback about our cuisine, valet services, and the wait you experienced for SeaWorld passes, as it gives us an opportunity to work on enhancements to our services in these areas. Please know that we will be reviewing your comments with these departments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winter Springs, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 19, 2013

We had our wedding here last weekend and it could not have been more perfect!! The location, rooms, ballroom and other facilities were wonderful. The staff was beyond helpful and friendly. Mark was particularly helpful constantly moving our bags and wedding supplies around the hotel. He also makes a delicious margarita!!! Anne Dillon, Brian and every other member of the staff made our wedding a perfect and beautiful experience. Many thanks!!!!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeremy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando at SeaWorld, responded to this review, December 20, 2013
Dear Jeremy H,

We are so thrilled to hear that you had the "perfect wedding" at our hotel. We are sure Mark, Anne, Dillon, Brian and the the rest of the staff worked tirelessly to ensure that every last detail for your wedding day was executed to perfection. It means a lot to hear from the groom that we succeed in making it a "beautiful and perfect wedding." We wish you the best of luck and hope you'll come stay with us again, maybe to celebrate an Anniversary!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
4 reviews
3 hotel reviews
Reviewed December 18, 2013

We stayed at hotel for three nights. Suites where awesome, staff was very nice. Thhe hotel is in a great location for Seaworld or Universal trip. The breakfest buffett was AWESOME,,,,,,,,,,GREAT STAFF AND FOOD.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lena743
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceGuestSvcs, Guest Relations Manager at Renaissance Orlando at SeaWorld, responded to this review, December 20, 2013
Dear Lena743,

Thank you so much for taking the time to let us now you enjoyed your three day stay with us while celebrating your grandma's birthday. Our staff works very hard to ensure that each guest feels welcome and that all of their needs are met and we are so happy that you found them so accommodating. We are happy to know you found the suites and the breakfast buffet to be "awesome." Happy Birthday to your grandma and we hope you will come stay with us again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Orlando at SeaWorld

Property: Renaissance Orlando at SeaWorld
Address: 6677 Sea Harbor Dr, Orlando, FL 32821-8092
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Orlando
#13 Spa Hotel in Orlando
#21 Luxury Hotel in Orlando
#28 Business Hotel in Orlando
#31 Family Hotel in Orlando
#37 Green Hotel in Orlando
#46 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Orlando at SeaWorld 4*
Number of rooms: 781
Official Description (provided by the hotel):
Dive in and discover your perfect Orlando vacation at Renaissance Orlando at SeaWorld. Welcomed with complimentary champagne or sparkling cider, you’re the king of the sea when you stay at the Renaissance. Among the largest guest rooms in the area, choose a room with one king bed and sofabed or a room with two queen-sized beds. All include a 32-inch plasma TV and oversized bathrooms with double sink vanities topped with Aveda shower products. Conveniently located to three awesome theme parks, the Renaissance also offers additional coolness for every guest. Health nuts: enjoy the workout facility, accented with personal flat screens on your treadmill of choice. Caffeine-aholics: there’s a REAL, full-sized Starbucks located lobby level. Dining options include Mist Sushi & Spirits serving sushi and handcrafted cocktails; Tradewinds Restaurant serving American comfort food; Palms Pool Bar & Grill which offers free WIFI and casual dining in a relaxing setting and Boardwalk Sport Bar, the perfect place to unwind and enjoy refreshing beverages, imported and domestic beers and light snacks. Competitive siblings: duke it out in a mean game of Foosball or Ping Pong. Luxury-seekers: indulge in the lavish Neu Lotus spa. Catch a wave of family adventure as you splash the day away with the kids in the on-site water park, R Aqua Zone, complete with a thrilling 120-foot water slide, water jets, a rain tree, and more. Papa Penguins and Mommy-mermaids glide in the signature pool or bask in the sun loungers. As night falls, cozy up at one of the fire pits and let your day melt away. Provide your family with the resort that has all the right touches for an exquisitely fun experience. It’s all here. Take the plunge. ... more   less 
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Also Known As:
Renaissance Orlando Resort At Seaworld Hotel Orlando
Renaissance Orlando Hotel
Orlando Renaissance
Renaissance Hotel Orlando
Renaissance Orlando Resort Seaworld

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