Stayed at this hotel for a week for a company function.
- close to airport
- free airport shuttle
- food is good
- attentive conference room staff
- the worst housekeeping staff
- dirty room
- uncomfortable bed
- phone does not work
This is by far the worst hotel that I've ever stayed at. When I first checked into my room, it was pretty good, looks clean and I went to sleep. The next morning when I woke up to brush my teeth I was shocked to see the sink turned into black color. Seemed like the drain backed up. As I'm in a hurry I just cleaned it up a bit and went out. When I got back at 6pm, my room was not yet cleaned. The sink was worst than i left it in the morning. It now even had tea leaves on it so I am sure the drain backed up pretty bad. I called the front desk to complain and was told they will get someone to clean it up and make my room. An hour passed no one came, I went to the front desk to complain and was assured someone will be there. Someone came only after 30 minutes to fix the drain. Called the front desk again for the housekeeping staff to clean the room, and again assured that housekeeping will be coming. Waited 2 more hours before someone came to clean the room with a bad attitude.
- Official Description (provided by the hotel):
- Guests will love the updated oversized guest rooms, 24 hour room service, local dining options and proximity to all Orlando attractions. Complimentary WiFi in the lobby, 20,000 square feet of meeting space, on property dining options, and resort style pool. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, TripOnline SA, Hotwire, Travelocity, Cancelon, Priceline, Orbitz, Hotels.com, Cheap Tickets, HotelsforEveryone, HotelQuickly, getaroom.com, HotelsClick and Hotel.de so you can book your Renaissance Orlando Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Orlando
- Orlando Renaissance