We stayed 2 nights at this hotel for a conference. Despite booking through the hotel and being told I had a guaranteed king-sized bed, the clerk at check-in gave us 2 queens and tried to tell me that's what I had requested. No apology even, just an explanation that the hotel was full. Went home and looked at my email... king bed, guaranteed. Service failure.
But the rest of the stay was great. The lobby area was beautiful, elevators were fast and plenteous, and the room was clean and comfortable. Checkout was a breeze. Many great restaurants in the area, with close proximity to 528.
- Official Description (provided by the hotel):
- Guests will love the updated oversized guest rooms, 24 hour room service, local dining options and proximity to all Orlando attractions. Complimentary WiFi in the lobby, 20,000 square feet of meeting space, on property dining options, and resort style pool. ... more less
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- Also Known As:
- Renaissance Orlando
- Orlando Renaissance