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Orlando Metropolitan Resort
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Reviews (1,677)
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553 - 558 of 1,677 reviews
Reviewed January 30, 2014

A few reasons... Wires hanging out of the walls by the lifts, dirty bed linen, broken bed, safe not working, dirty swimming pool area, awful breakfast served from a hotel room-you have to sit on a wall outside to eat this.
Hotel looks like a hotel from the 1960's that has had no work done on it since it was built. Do NOT be fooled by the official photographs-they are of the reception are that looks great. The actual hotel is like a communist block or 1960's block of council flats. Stay away.

  • Stayed: February 2013, traveled with family
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Thank Piggiesnorter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2014

We stayed at this hotel always when we going to Orlando, We live in Jacksonville Fl,We always have a nice room and the front desk people they very nice and courteous, it is close to Universal and all the attractions and the price for the room is very reasonable, The last time we staying there was the Jan 11 2014....and we looking forwarder to go back again....F.Sanchez ..Jacksonville FL

  • Stayed: January 2014, traveled with family
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2  Thank Flor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2014

We stayed at this hotel in Orlando and I would have to say that I got what I paid for, it was cheap so I was not expecting the best. It was a low price, in a great location, and I had some where to sleep at night. I was pleased with the hotel and the only problems that we had was the carpet was very dirty which made me sick, especially when my kids socks were completely black from it, this is what turned me off, and I will never stay again. The other problem we had was our room key never worked and we had to keep going down to the office and get new ones, that was a bit frustrating.

  • Stayed: March 2013, traveled with family
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Thank Becki231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2014

This location is ok if you're looking for something cheap. Its close ti I-4 and the Florida Turnpinek in the east. My opinion about the hotel is very torn - the meaning about the room is totally different to the meaning about the hotel. Lets start with the hotel: Awful! The service is not really good, some staff doesn't really listen to your problems. Most corridors are dirty as hell, most machines for drinks or food don't work and there are less markets around. When I booked the hotel, it told me the total cost including taxes. Wen I arrived, I had to pay a lot more because the woman didn't believe me and told me that the price was without tax. But there are also positive things like many parking lots, tennis playgrounds and a gym nearby that belongs to YMCA but you still have access to there. About 100 meters east there's a bus stop.
Now the room: Our room was ok. It wasn't dirty, we had lots of space. Bathroom was ok, sleeping quality was good, room service was ok.
However, this hotel won't ever see me again. Each single YMCA is so much better.

  • Stayed: July 2013, traveled with friends
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1  Thank Julian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014

Don't go to this hotel. The building is very old and dirty, it has mold in the outside. The room's carpet is dirty and stained, the towels and the bed sheets have stains and ringworms (tinea corporis). They charge you $5 fee everyday for stupid stuff that are free anyways (YMCA). The staff is horrendous, we had specified the staff weeks earlier to assigned us for a room in the first floor and the never did that for us even when we went to the front desk a couple of times and the staff said the room was guaranteed, they never had any room separated. Would not recommend ever.

  • Stayed: January 2014, traveled solo
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1  Thank fhl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Met_Management_Team, Guest Relations Manager at Orlando Metropolitan Resort, responded to this reviewResponded January 8, 2014

Thank you for your review of the Metropolitan Resort. We appreciate the time you took to let us know your feedback and it does appear in some areas we have failed to meet your expectation. For that we sincerely apologize. The housekeeping staff and the engineering dept are looking into this situation. . With comments and feedback from our valued guests, we will work harder to improve and show we can meet and exceed all of your expectations. Hope you give us another opportunity soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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