We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
$106
HolidayInn.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Hyatt Regency Grand Cypress(Orlando)(Great Value!)
$140
$119
Hyatt.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of $143/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Hilton Orlando Bonnet Creek(Orlando)(Great Value!)
$168
$157
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
$147
$135
Expedia.com
View Deal
  • Free Parking
  • Pool
$115
$110
Booking.com
View Deal
  • Pool
  • Restaurant
$177
$159
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Caribe Royale Orlando(Orlando)(Great Value!)
$134
$105
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
$170
Booking.com
View Deal
  • Pool
  • Restaurant
Savings alert! 16% below average rates

The price you found is 16% lower than this hotel's average rate of $203/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

$488
$317
DisneyWorld.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$155
$100
Priceline
View Deal
  • Free Wifi
  • Free Parking
Reviews (8,627)
Filter reviews
8,627 results
Traveler rating
3,348
3,476
1,227
318
258
Traveler type
Time of year
LanguageAll languages
More languages
3,348
3,476
1,227
318
258
Show reviews that mention
All reviewsinternational drivelite bitezebra barhour shopale houseair conblock broom in blockemailed the hotellynx busesfridge and microwavebuffet restaurantpizza hutbars and restaurantscleaned every daybrilliant locationcoffee maker
Filter
Updating list...
5,249 - 5,254 of 8,627 reviews
Reviewed October 3, 2010

Given my experience with this hotel, I am surprised that Virgin maintains it in its brochure. Our expectation from undertaking package holidays in Europe was that there was a minimum standard one could expect, in terms of bathroom, kitchen etc, and possibly a balcony. We were very disappointed with the room compared to our expectations.

Please bear in mind our shock and annoyance on arrival after a lengthy flight delay and delay in transiting the airport to come to the room, to discover that there were only four beds for a party of five. I contacted reception about this and was advised that it was Hotel policy to only provide four beds as Virgin did not pay the hotel for the extra bed. The charge for a putmeup bed was quoted at $17 a night – or $357 for our stay. I found this completely unreasonable. I raised this issue with Greg the next day at the welcome meeting and was advised that there was something about ‘local charge applies’ This is an area I feel needs to be addressed. In the end we had to purchase an airbed from Wallmart, so one of our children ended up with a bed which would be more suited to camping than a stay in a hotel.

I have concerns in terms of health and hygiene in that the one sink was provided for both handwashing and the washing of kitchen utensils.

A fridge was provided without a freezer compartment which limited options for dining in;

There was a coffee maker and microwave. However, I was amazed to note that basic kitchen utensils such as cups, bowls, plates and cutlery were not provided – nor was a bowl to enable cooking in the microwave. Ultimately these items had to be purchased.

There were a number of other observations made in relation to the hotel:-

a) The standard of housekeeping was good, although there were inconsistencies in terms of the toiletries and hospitality materials left each day;

b) There were inconsistencies in the service in the restaurant – depending on what waiter or waitress was on caused variations in relation to whether or not drinks were refilled or coffee provided. The Virgin vouchers for a couple of breakfasts and a dinner were welcomed.

c) On one occasion the toilet in our bathroom flooded, placing one inch of water on the floor of the bathroom and the kitchen. Following a call to Housekeeping a maintenance man attended to the problem efficiently. I raised this matter with the receptionist and was shocked to note that her response was ‘this happens from time to time as the toilets get heavy use’. I explained that this was unreasonable and asked to speak to a manager about the problem. I was allowed to speak by telephone to a supervisor and ultimately a voice mail was left from the manager with a voucher for a meal for 2 in the buffet restaurant. I have now discovered that flooding toilets is a regular occurance at the hotel.

d) The prices in the hotel quick shop were approximately double those of a Walgreens across the road from the hotel.

  • Stayed: July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tamnamore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityInnPlaza, Manager at Rosen Inn at Pointe Orlando, responded to this reviewResponded October 13, 2010

Dear Tamnamore:

Thank you for taking the time to review our hotel.

We are disappointed that we did not meet your expectations during your stay. We would love to have the opportunity of speaking with you directly about these issues and hopefully regain your trust in our property and staff, below is the name and e-mail address for our general manager please feel free to contact him direct. In the meantime, we will share your review with our management staff and see what changes we need in order to improve the stay of our future guest.


Again, thank you for taking the time to review our property and we hope to hear from you again soon…

Derek Baum

General Manager

Rosen Inn at Point Orlando

Dbaum@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2010

Just back from Orlando. 1st time there and stayed at this hotel. Had a great time the hotel has a brilliant location on international drive. Bars, shops nearby i trolley stop just outside hotel. Hotel was clean and staff friendly. If I go back would definetely stay at this hotel for its great location.

  • Stayed: September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lorriscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2010

We stayed here as we were arriving late into Orlando and we knew where this hotel was on International drive. Cost $90.00 for 1 night! But was close to Pointe Orlando so we knew we could cross the road for some food and beer! (hit Millers ale house - you will enjoy the service and atmosphere!) anyway, no breakfast included in the $90.00 so after a good night sleep we had a walk to the many restaurants down the drive. We don't know about the pool etc as we never stayed long enough that day. HOWEVER, we did try to book in on a cheap coupon on our last night in Orlando and the receptionist had never seen it before and refused as she thought we couldn't do this when there was a conference on!!!??? There was no conference on!! Wifi was free tho - a bonus in this day and age!

  • Stayed: September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kevl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2010

Great quality for the price, first class service and you know your always safe with security always patrolling around day and night, they also check and double check the pool areas etc before they will let you use them, any minor issue or fault and they wont open the pool until the maint man has been and fixed it!! Very close to all the parks and shops, just looking now for next year!!

  • Stayed: September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Drwolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2010

Just returned from our 4th stay here, great hotel, rooms lovely, rooms cleaned every day, they are having bar, dining room and toilets in reception, upgraded ready for the name change on oct 1st, staff were very helpfull, a great base for all parks, Robyn at the ticket desk gave us some great information for our trip to miami which was fantastic, hotel close to lots of bars and eateries, try Chinese Buffett, Millers ale house (ask for Brett he takes great care of you) Dennys, pizza hut short walk away, Golden Corrall and Sizzler do great breakfasts, bars and nightlife in pointe orlando just across road from hotel, if you visit ask for a room facing international drive as it's quieter than facing I-4, (Tip) go to walgreens get I love Orlando book (it's free) it get you lots of money off coupons, we have already booked for next year,

  • Stayed: September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank katrinaWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityInnPlaza, Manager at Rosen Inn at Pointe Orlando, responded to this reviewResponded October 15, 2010

Dear katrinaWales:



Thank you for staying with us here at the Quality Inn Plaza Hotel we are happy to here you enjoyed your stay with us and that the newly renovated rooms with amenities were to your satisfactory. On October 01, 2010 we changed our name to the Rosen Inn at Point Orlando yes a new name but still our great service. We look forward to having you stay with us again for a 5th time and for many more over the years to come.



We look forward to sharing your review with our staff.
Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews