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Rosen Inn at Pointe Orlando
Ranked #109 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed March 15, 2014 via mobile

The location of this hotel is across from the beautiful Port Orlando. The property is huge but easy to find your way around. The fact you are across from Port Orlando makes for a special trip. Lots to see and do all up and down International Drive. A great value for the money .... We liked it so much we will be returning Mar 23.
You can't go wrong!

  • Stayed: March 2014
    • Value
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1  Thank Traveller15866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this reviewResponded March 19, 2014

It is all about location, Traveller15866!

Thanks for the awesome review.

Please visit us again real soon.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,178 - 3,184 of 8,282 reviews

Reviewed March 15, 2014

Stayed here for two weeks in november,everything about this place is good from the location to the staff they were very helpfull , I was meeting my daughter at the hotel as she was flying in from Baltimore where she is an officer with the military, I emailed Troy at the hotel and asked if I could get a high floor near the reception , and could they try get my daughter on the same floor as us , and our wish was granted. We will see you all in November . Keep up the good work, thanks Troy

Stayed: November 2013, traveled with family
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this reviewResponded March 19, 2014

Don’t thank me… Linda H! I’m just here to do my job!

I hope you reach out to me again when you are ready for your next stay!

Safe travels my friend.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

I'm a consultant who travels weekly and in my experience with hotels I can truly say this being the worst experience I ever had. I only stayed there beaches was closed to the convention center where I needed to go and since a huge convention was going on all the hotels around where booked. Stayed only two nights I couldn't wait to get out from that disgusting place. First night, after my meetings I returned to an opened door hotel room. The door was opened with the bar code outside, like when the cleaning ladies are in and out cleaning and the don't want to be opened the door every time. Which it didn't make any sense since I checked, dropped my bag, left and returned at night time. I was so mad because ALL my stuff where there, I just grabbed my purse and left my laptop and all my electronics in there. When I called the manager he tried to convinced me that it was me who left the door opened.?..so I put the that bar that prevents door from closing and left it opened with all my valuables stuff on it?? Nice! Then after almost an hour of discussions with the manager they moved me to a room facing the highway. It was so noise I couldn't sleep at all. This instead of calling itself a hotel it should be call of what it's a cheap MOTEL with TERRIBLE and cheap decoration. Last day, early morning, happy to leave I tried to iron my blazer and as soon as I put the hot iron into my new blazer something red was sticked to the iron. I'm not sure what it was looked like red melted candy. Obviously screwed my blazer. So there you go two sleepless nights and one new screwed blazer. So if you decided to stay here good luck! and check that the prior person didn't iron their fxxxxx twizzlers.

Stayed: March 2014, traveled on business
4  Thank Adriana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this reviewResponded March 19, 2014

Adriana N… I am so sorry to hear about your last experience at the hotel.

I see you were conversations with the manager so I will forward this copy to them.

If I can be of any assistance, please feel free to reach out to me.

Thank you,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

We stayed here in February 2014 and had a great experience. Our room was on the top floor facing the freeway which initially concerned me a bit (we live in deepest countryside at home) but we were so exhausted at the end of each day that it didn't matter at all. The freeway could have run through the room and not woken me up.

The location is fantastic for exploring the Orlando area. We didn't hire a car so made use of the i-ride, free shuttles to Universal and $35 return shuttles to Disney.

Pointe Orlando and Wonderworks are right across the road and there are many restaurants, bars and amenities in walking distance. I was delighted when we arrived that everything was as promised.

The room was clean and neat, perfectly comfortable for a base to sleep in between park hopping.

If I had to find one small complaint it was that when we booked a shuttle back to the airport, and then subsequently changed the time, the otherwise brilliant shuttle/ticket desk amended our voucher but did not actually call the shuttle company, so they didn't come for us at the later time. If we had been cutting it fine for our flight the subsequent 25 minute wait whilst a bus was sent for us could have caused a problem but luckily not.

All in all we had a wonderful stay and would return and recommend without a second thought.

Room Tip: If you're a light sleeper, ask for a room facing away from the freeway.
See more room tips
  • Stayed: February 2014, traveled as a couple
    • Value
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Thank bectoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this reviewResponded March 19, 2014

Thank you so much, bectoria.

We appreciate your kind words more than you know.

Please visit us again soon.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

Rosen inn at pointe Orlando was a great motel. It was on top of everything. The rooms has 2 massive beds, mini fridge and separate sink to wash your face and brush your teeth. We was on the bottom floor opposite the arcade and the shop.
Had lots of things to do here, gift shop, restaurant, Starbucks, pub, 24 hour shop. The pub also served food and take away. After long days in the park a couple of times we ordered a take away from there it was nice.
Opposite the Rosen inn was pointe Orlando shopping outlet, number of shops, a few restaurants including hooters and Johnny rockets and a big cinema complex which we visited a number of times. I have to mention also opposite the motel is wonder works it's amazing, so many interactive things to do and 3d ride, we went on the tightropes there also which is an extra cost but great experience. Next to Rosen inn there is a restaurant called sizzlers, I recommend to go here for breakfast so much choice the choose all fresh and refills on tea and coffee, when we stayed they was discount booklets in the hotel, we picked up one to get a discount breakfast. And saved slot of money elsewhere too. Unfortunately at the time we stayed we a terrible storm 11 days out of 14 so we was at the complex more than we should off but again there's lots of things to do here so was never bored.
We did have a visitor on out stay, a frog came in to our room and it took the receptionists, to the security men to the care takers to get the frog out it was very funny the staff was all so friendly around the complex.
We will deffo stay again next time we visit Orlando!

  • Stayed: April 2013, traveled as a couple
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2  Thank Xxlittlelou89xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this reviewResponded March 19, 2014

Even with a storm you had fun, Xxlittlelou89xx…that is awesome!

Thank you very much for the awesome review.

Next time you come, I’ll make sure I stop that rain for you! Haha.

Thanks,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

Stayed at the hotel in January 2014. The hotel is huge place to stay. Customer service was great and got our rooms quickly with our reservations. The rooms were clean and has all your stuff you need. It is not a fancy place but its a good place to stay

  • Stayed: January 2014, traveled as a couple
    • Value
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Thank Sandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this reviewResponded March 19, 2014

Short and sweet, Sandy M!

Thank you so much.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

My brother in law, his girlfriend & my wife & I stayed at the Hilton doubletree while staying in Orlando-we normally stay on Disney property but this time we were doing Universal Parks, well our stay had come to end but we decided to give the Island of adventure another go..time flew as usual on vacation & before we knew it -it was passed 11pm. Instead of driving back to Miami we decided to stay the night & drive home early in the morning. The Hilton where we stayed & checked out of had no vacancy so the hunt began, we couldn't find a hotel- I'm guessing it's because of a dance competition because we saw so many schools & people in dance team attire. Anyway we got lucky with the Rosen Inn 9000 international drive across the street from wonder works. Room 1215, but we decided to go get a late night snack at mcdonalds- finally in the room - as soon as the food was put down a Roach came out from behind the desk/tv stand/drawer- and another on the otherside-in the bathroom there was a dead roach & another one by the microwave -I quickly removed our luggage from the room & took it back to the car-my brother in law had to use the bathroom so he stayed behind-I had placed my phone on the night stand & when I went to retrieve it -my phone was being investigated by a smaller baby roach. I was inching from ear to ear -as odd as it is I'm scared of Roaches & I can't stand them. I went to the front desk & discreetly told them about the situation, they apologized & offered to upgrade us to a different hotel near the convention center-really nice hotel but my wife did not want to stay at the hotel chain. The staff was very understanding & concerned. I don't know if it was an isolated incident but for me-I will not be staying there anytime soon...we ended up staying at the Castle Hotel for the night & driving home the next morning...btw the castle hotel is EXCELLENT !!!

  • Stayed: March 2014
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3  Thank Broadstreetbully03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosenHotels, Guest Relations Manager at Rosen Inn at Pointe Orlando, responded to this reviewResponded March 19, 2014

I’m so sorry about your experience, Broadstreetbully03.

This is definitely an isolated incident. The room has already been worked on to ensure it doesn’t happen in the future.

Thank you for your review. If you come to Orlando, please reach out to me. I will ensure your next stay is 10000% better. PROMISE!

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rosen Inn at Pointe Orlando

Address: 9000 International Dr., Orlando, FL 32819-9315
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Best Value Hotel in Orlando
#71 Romantic Hotel in Orlando
#91 Family Hotel in Orlando
Price Range: $66 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rosen Inn at Pointe Orlando 3*
Number of rooms: 1020
Official Description (provided by the hotel):
The Rosen Inn at Pointe Orlando hotel brings you style and comfort at a budget friendly price without sacrificing amenities or service. A top-class and affordable Orlando Convention Center hotel does not have to cost much. We also offer free, gated parking. You can also Rest Assured(R) that our prices never include a resort fee. The Rosen Inn at Pointe Orlando hotel is the best choice for a value International Drive hotel. All guestrooms have deluxe accommodations and access to many hotel amenities. Wake up to a Starbucks(R) coffee and fresh-made smoothies at Smoooth Java. After a day at the park or of meetings, gather with friends for karaoke, drinks, and dinner at Zebra's Sports Bar & Grille. Enjoy a variety of food at our buffet-style breakfast and dinner restaurant, the Plaza Garden. Our onsite Lite Bite Mini-Market/Deli sells snacks, drinks, sundries, and toiletries. Planning a meeting or special event on a budget? Our sales team is ready to assist you in drawing out the details of a rewarding program in one of our spacious meeting rooms. ... more   less 
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Also Known As:
Rosen Inn At Pointe Orlando Hotel Orlando
Quality Inn Plaza International Drive
Quality Inn Plaza Orlando Fl
Quality Inn Plaza Hotel Orlando
Quality Inn Orlando
Orlando Quality Inn

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