Everything was great, the hotel is comfortable, clean, fairly friendly with a pleasant atmosphere. Good location and value for money. I definitely would stay here again.
The only problem I had was actually booking a room! First of all the website said the hotel was full. This was inaccurate but maybe they hold some rooms for walk-ins. Trying to book a room on Friday night for the following night seemed to be confusing so I said I would return at 7.30am which I did.
At 7.30am I was actually told I could not book a room and come back to check in at 8pm!!!!! Even though I was willing to pay for it and there were rooms available!!! Luckily, the lovely Sheila overheard and came to the rescue, thanks again to Sheila as at that point I was getting a little irritated. Some of the reception staff are not good for business!!!!
I worked in Orlando years ago in tourism and so many tourists got confused because so many hotels have the same name. I see there are four Rosen's and the same problem is still going on, weary, confused people trying to check in to the wrong hotel and then getting upset because they think the hotel doesn't have their reservation. Can't believe something can't be done to solve this issue. I think some of the reviews on here also are possibly for a different Rosen Inn!
- Official Description (provided by the hotel):
- The Rosen Inn at Pointe Orlando hotel brings you style and comfort at a budget friendly price without sacrificing amenities or service. A top-class and affordable Orlando Convention Center hotel does not have to cost much. We also offer free, gated parking. You can also Rest Assured(R) that our prices never include a resort fee. The Rosen Inn at Pointe Orlando hotel is the best choice for a value International Drive hotel. All guestrooms have deluxe accommodations and access to many hotel amenities. Wake up to a Starbucks(R) coffee and fresh-made smoothies at Smoooth Java. After a day at the park or of meetings, gather with friends for karaoke, drinks, and dinner at Zebra's Sports Bar & Grille. Enjoy a variety of food at our buffet-style breakfast and dinner restaurant, the Plaza Garden. Our onsite Lite Bite Mini-Market/Deli sells snacks, drinks, sundries, and toiletries. Planning a meeting or special event on a budget? Our sales team is ready to assist you in drawing out the details of a rewarding program in one of our spacious meeting rooms. ... more less
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- Also Known As:
- Rosen Inn At Pointe Orlando Hotel Orlando
- Quality Inn Plaza International Drive
- Quality Inn Plaza Hotel Orlando
- Quality Inn Plaza Orlando Fl
- Quality Inn Orlando
- Orlando Quality Inn