We almost always use Marriott for our hotel needs as the quality is consistent throughout the chain. We frequent Marriott and Courtyard most often. I was surprised on this visit that we ran into so many hiccups, which has kept my review at 3 stars. I had considered 2 stars, but the prompt attention by the staff to rectify the problems moved it up a notch.
What happened? I made the reservation the night before but upon arrival it was not in their system and they had to look it up. Minor annoyance. No big deal. There is a parking charge, but you are able to use your room key to come and go during your stay. Except we couldn't. Our first exit from the lot forced me to pay for it as all our room keys were not recognized. (We had 2 rooms and I tried 3 of the 4 keys before giving up.) There was a button to call for service, but we were not heard - the valet service - college kids, they appeared to be - ignored us or were too busy. When we returned the front desk said to bring the receipt in the morning when we checked out and it would be taken off the bill. It was.
Oh, and I almost thought this was New York City - the only other place where wi-fi was not free. It cost $15/day unless you wanted to walk down to the lobby. Made me wish I had brought my tablet instead of my laptop. So we went without. Not too big a deal, but again, had work called it would have presented some difficulties.
The pool was nice, with both an indoor and outdoor section, and the fitness center was larger than most. (Then again, it was a huge hotel - 9 floors.)
Overall the staff was friendly and courteous, the room was nice, the bed firm (which actually helped me sleep). And even though it was by the airport there was no noise from planes arriving and departing.
- Official Description (provided by the hotel):
- Located just one mile from the Orlando International Airport, the resort-like setting of the Orlando Airport Marriott Lakeside takes you away from the hustle and bustle of the airport activity. The Orlando Airport Marriott Lakeside boasts environmentally friendly facilities with unsurpassed amenities. Recently renovated accommodations emerge as a contemporary masterpiece of luxury and modern delights with soundproof windows and premium bedding. Our revitalized fitness center features state-of-the-art equipment with an indoor/outdoor swimming pool. Conveniently located among Orlando Airport hotels, within close proximity to Walt Disney World, Universal Studios, SeaWorld and Port Canaveral. Other nearby destinations include the Orlando Convention Center, UCF Stadium, Lake Nona, Burnham Institute, Medical City and Downtown Orlando. Featuring 29,700 sq ft of event space, our Orlando International Airport hotel's facilities are perfect for weddings and social events of all sizes. Discover a leader in style and service among hotels near Orlando Airport at the Orlando Airport Marriott. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Orlando Airport Hotel Orlando
- Orlando Marriott