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“Marriott never dissapoints me! Great Hotel!”

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Marriott's Cypress Harbour Villas
Ranked #6 of 339 Hotels in Orlando
Certificate of Excellence
Puerto Rico
Level 6 Contributor
125 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Marriott never dissapoints me! Great Hotel!”
Reviewed May 28, 2014

I've stayed at several resorts in Orlando, and I must say that Marriott’s Cypress Harbour is the best resort that I have been to. Our villa was very large with two bedrooms and a well-stocked kitchen with pots, pans, dishes and utensils. The property is beautiful and spacious with screen porch and a lake view!

The staff here is wonderful. From the gate person to the front desk to the landscapers, all are genuinely friendly and kind. Very close to parks, restaurants, and grocery stores. Twenty minutes to the airport.

Room Tip: The lake view is awesome!
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  • Stayed May 2014, traveled with family
    • Value
    • Location
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Helpful?
3 Thank Jordanar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Cypress Harbour Villas, responded to this review, June 19, 2014
We appreciate your five-star review of Marriott's Cypress Harbour! Thank you for your kind words for the associates who made your stay memorable. We hope you will visit us again soon on your next vacation in Orlando!
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2,059 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (498)
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Boynton Beach, Florida
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 20, 2014

Great place, everything was wonderful. Stayed 6 nights in their 2 bedroom villa, service was great. Everything was wonderful location to Sea World great. We stayed on the bottom floor by the water, everything was nice. Except it rained most of the week.

Room Tip: all roooms looked great
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
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    • Service
Helpful?
3 Thank smaheu11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Cypress Harbour Villas, responded to this review, June 19, 2014
We are glad to hear you had a great stay at Marriott's Cypress Harbour! The weather can be a little rainy during the summer, but we hope you had a few days of Florida sunshine to enjoy. Thank you for your review and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
103 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 19, 2014

The staff is amazing.
From the first time talking on the phone to confirm reservations of a timeshare to arriving in person.
Respectful. Helpful. Considerate. Friendly.
They want to make your stay great.
Helped with elderly family members boarding pontoon without even asking for help. So thoughtful.

Huge property to walk for exercise.
Pools even have handicap chairs to help people into pools and hot tubs! Rarely see handicap chair lifts for pool at all the places we stay.
Workout room looked nice. Peaceful property. Quiet.

The couple of items that were not preferred is that there is a window by the front door that people can see in way to easily at night/day walking by. Though it is only 6 inches wide floor to ceiling window, not a fan of it. Wish there was a tiny curtain to block that for more privacy. Also make sure to get a top unit on a corner if you can because the patio screened in porches are a little to close for personal privacy preferences.
You are literally next to your neighbors and can hear everything they say outside on the patio balcony and they can hear you and sit and stare at your family from above on their outdoor patio/screened balcony. Had someone smoking on the top balcony over and the smoke was coming our way though it is a nonsmoking resort? Really wish they took small dogs too though. 2nd bedroom with bed and fold out couch is tighter than would prefer for walkability around main bed but is doable when your only here for a week at a time and are really only in the room to sleep.

You don't get cleaning services with a timeshare remember.
That is standard at most resorts these days for timeshares.
Helps to remember that fact so you are not disappointed going into it.

The kitchen is fabulous and stocked well.
The entire condo feels spacious as it is close to 1300 sq ft roughly. Beautifully decorated. Clean. The couches may need replacement soon as cushions are not as resillient when you sit on them to bounce back or squish down to far. Huge couch, nice dining table, bar space to sit at, windows that look out over the lake inside unit.
They leave a message on your phone every day to tell you all about all the fun events happening at the resort!
Huge activities center for children. Soccer field, tennis courts, video games, outdoor chess pieces, ping pong, golfing.
Quick pizza and food options on site and little grocery store.

Have stayed in a few timeshares in Orlando and this one is a keeper on the list to go to again. This resort has a lot to offer. Thanks for the great stay!

Room Tip: A top unit or very bottom unit is likely best option for privacy on screened in balcony/patio.
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  • Stayed December 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank FeedbackYouNeed2Hear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Cypress Harbour Villas, responded to this review, June 19, 2014
Our team is glad to hear your family enjoyed their stay with us in December! Thank you for providing your TripAdvisor review and we hope to see you again at Marriott's Cypress Harbour!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island, New York
Level 5 Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 19, 2014

You really can not go bad with Marriot. The staff are very nice and very helpful. There are things to do with the kids if you do not feel like hitting a park. Ask them about their activities. It is across the street from another Marriott resort. Close to Universal and Sea world and not far from Disney..

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jgoldie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Cypress Harbour Villas, responded to this review, June 19, 2014
Thank you for staying with us and providing your TripAdvisor review! We appreciate your feedback and hope you will join us again soon at Marriott's Cypress Harbour!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hinsdale, Illinois
Level 5 Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed May 17, 2014

I went to Orlando for a convention.
The resort is basically timeshares.
You can , howevr, rent the units without owning a timeshare.
I had passed by Marriott's Cypress Harbour on previous vistis to Orlando and decided to give it a try..
The rate at Marriott's Cypress Harbour was actually less than some of the convention hotels, albeit slightly further from the convention center,
My unit had 2 bedrooms, a washer and dryer, a full kitchen , a living room, and a screened in porch.
I fould the staff excellent!
There was some minor efforts to consider buying a timeshare which were easily deflected.
I would definitely consider going back!

Room Tip: If you are not travelling with children, ask for a unit away from the pool and other amenities.
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  • Stayed May 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Walter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Cypress Harbour Villas, responded to this review, June 19, 2014
Thank you for your five-star TripAdvisor review, Walter! We are happy you could join us during your most recent convention in Orlando and hope you will visit again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guayaquil, Ecuador
Level 4 Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 17, 2014

This is our third year coming back to this property, and even though I think is the oldest property from the Marriott Vacation Club collection in the Orlando area, it's very well mainteined and it has a charm of its own that all my family loves. We always get the two bedroom unit since we're 7 all together, and as always the unit was spotless clean, very comfortable. The front desk staff very kind, as the staff from the gift shop and the small food court.

The only pointer I can give to the property is to instruct the housekeeping staff to have a bit more of patience. On the checkout morning there where knocking at our door every 15 minutes after the requested late checkout time and that was annoying, my wife 4 kid and nanny had to take our luggage and go to the sidewalk to wait for me to bring the van to pick them up, once I finished our checkout at the fron desk.

Other than that, everything was perfect.

  • Stayed April 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Jose S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Cypress Harbour Villas, responded to this review, June 19, 2014
We are glad to hear your family enjoyed their 3rd vacation with us at Marriott's Cypress Harbour! Thank you for your feedback on your check-out experience as well. Please know, this is not typical and will be shared with our housekeeping managers. Our team looks forward to welcoming you back on your next trip to Orlando!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport News, Virginia
Level 4 Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 16, 2014

Stayed there last week in a newer renovated unit in the 5700 series, kind of at the back end of the resort. It was very quiet and appreciated the seclusion. Everyone that helped us was super friendly. We chose it due to the ranking it had on trip advisor and the deal we got through our timeshare exchange. I'd stay there again in a heartbeat, great time!

Room Tip: I liked the side I was on with the clubhouse and poolside bar. It was a short walk form my unit. I...
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank justin p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan N, Corporate Customer Care Manager at Marriott's Cypress Harbour Villas, responded to this review, June 19, 2014
Thank you for the five-star review, Justin! We are glad to hear your family had a great visit with us in May and would stay with us again. Thank you for visiting us at Marriott's Cypress Harbour and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott's Cypress Harbour Villas

Property: Marriott's Cypress Harbour Villas
Address: 11251 Harbour Villa Road, Orlando, FL 32821-9302 (Formerly Marriott's Cypress Harbour)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Orlando
#2 Spa Hotel in Orlando
#4 Family Hotel in Orlando
#5 Romantic Hotel in Orlando
#93 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott's Cypress Harbour Villas 3.5*
Number of rooms: 510
Reservation Options:
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Also Known As:
Marriott`s Cypress Harbour Hotel Orlando
Marriotts Hotel Cypress Harbour
Marriotts Hotel Orlando
Marriott Orlando
Marriott Cypress Harbour
Orlando Marriott
Marriotts Cypress Harbour

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