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Floridian Express
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Reviews (1,674)
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All reviewshotel is in a great locationcomplimentary breakfastclean towelssea worldfloridadisneyoutletswalgreens
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Reviewed February 4, 2013

I have mixed feelings about this hotel, Yes it is cheap and in a good location, but it is very scruffy and a bit of a mess, for example, missing sink and bath plugs, curtains with missing hanger clips, door entry system faulty, you could be trying for 10 minutes before you can get in, mouldy window frames, TV channels very limited, expensive WiFi, breakfast just toast and coffee, smelly rooms with stains on furniture. Noise rooms, some are facing motorway, some are facing bar, which is very noise at closing time, and the plus points are that the staff are friendly and helpful. This hotel requires a couple of full time maintenance staff 24/7 , I would not use this Hotel again.

  • Stayed: January 2013, traveled as a couple
    • Value
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Thank rooneystephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Met_Management_Team, Director of Sales at Floridian Express, responded to this reviewResponded March 15, 2013

Thank you for your review of the Metropolitan Express. We appreciate the time you took to let us know your comments and we believe we have failed to meet your expectations. For failing you, we sincerely apologize. We appreciate comments and feedback from our valued guests, as it helps us work harder to improve and correct our failings. Hope you give us another opportunity soon to show we can meet and exceed all of your expectations!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2013 via mobile

We only paid £300 for 2 weeks at this hotel and it was fine for us very close to universal,wet n wild, restaurants and supermarkets. The breakfast was very average at the time we went we were definately the minority being english. The reception were friendly enough although we had to pay $5 to pick up a package from the desk sent to us :s and they werent very helful for any of our queries to be honest. We got this hotel cheap so it was good for its money for us.

2  Thank Re30
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Met_Management_Team, Director of Sales at Floridian Express, responded to this reviewResponded March 15, 2013

Thank you for your review of the Metropolitan Express. We like to hear from our valued clients to see how we can improve and appreciate all comments both good and bad. It is only with comments such as yours that we can continue to improve. Please come see us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 31, 2013

we stayed at this hotel in jan 2013 it was the second time so we new what to expect you get what you pay for the rooms are very big but basic thay are also cleaned every day it is on idrive so everything of interest is close by we had a few problems with the door lock this time as thay have the card system, they were refurbishing the block at this time overall i would recommend this hotel.

Room Tip: ground floor northside for the most sun.
  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank tonsil57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Met_Management_Team, Director of Sales at Floridian Express, responded to this reviewResponded March 15, 2013

Thank you for your review of our Metropolitan Express! We do appreciate all reviews; especially our valued return clientele! With comments such as yours, our entire staff can feel confident they are accomplishing the goal of making the Metropolitan Express as special as we feel it is to our guests. We will continue to strive to improve to be the hotel everyone wants to come back to! Looking forward to seeing you again soon!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2013 via mobile

We only stayed one night but it served its purpose. Was very clean and comfortable . Only one mile from CityWalk and across from the lobster buffet. I would stay here again if the price stayed competitive.

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
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Thank LovingFloridaLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Met_Management_Team, Director of Sales at Floridian Express, responded to this reviewResponded March 15, 2013

Thank you for your review of our Metropolitan Express! We do appreciate all reviews; especially our valued return clientele! With comments such as yours, our entire staff can feel confident they are accomplishing the goal of making the Metropolitan Express as special as we feel it is to our guests. Looking forward to seeing you again soon!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2013

Judging by other reviews,was a bit wary and have to admit first impressions were not very good,but after a long journey from England and being tired doesnt help.We arrived 30th Dec 2012.
It is basically a two storey mote/ hotel with no lifts and going up the dingy looking stair case which could do with a lick of paint didnt help.
Entering the rooms which had a dark green decor and only one low wattage main light added to the initial dingy appearance, but thereafter things started to look up when all the bedside and other lamps were turned on and the bathroom inspected.The rooms and the bathroom were very clean and had recently been painted.
We were three couples plus 1 and some initial comments were that they would not stay here again, but next day when refreshed, the rooms seen in daylight and a good free breakfast opinions changed rapidly and after a few days everyone was happy and would definately stay again.
I daresay the reason most people stay there is the price and it has to be judged on that basis. If you want four star and the ambience that goes with it then stop complaining and pay four star prices.
Another plus was the availability 24hrs a day of tea and coffee in the reception area and free wifi.It was by no means perfect and if you wanted to find imperfections you could, but overall a good 14days stay and I would not have a problem recommending it to others albeit with a few caveats

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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5  Thank Den_jon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Met_Management_Team, Director of Sales at Floridian Express, responded to this reviewResponded March 15, 2013

Thank you for your review of the Metropolitan Express. We like to hear from our valued clients to see how we can improve and appreciate all comments both good and bad. We appreciate the time you took to let us know your feedback. It is only with comments such as yours that we can continue to improve. Please come see us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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