The landscaping, furniture, and room were okay except that the bathroom had mold growing from ceiling. The customer service is horrible from the front desk to housekeeping. For instance, when you call hotel directly they don't answer phone Heritage Hotel, just Hello. When it was time to check out housekeeping kept banging on my door telling me that I was supposed to check out at 11am and it was only 11:30am. Cmon, why is housekeeping bangin on my door when the frontdesk has my credit card information and they have like 36 rooms empty. I would not stay ther again if I visited Orlando, I wanted to leave after 1st day but it would have cost me more to leave then to stay. With this in mind, I would recommend staying at Super 8 motel, Best Western, or Ramada they are only like $3-15 more a night but the customer service, free breakfast, rooms and facilites are worth it. Peace out
- Reservation Options:
- TripAdvisor is proud to partner with Hotwire and TripOnline SA so you can book your Heritage Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.