We recently stayed at Grand Beach for our fourth time for a week this August. We love this resort because its close to all theme parks and downtown disney. We love that its a condo and love the kitchen. This time we have a few complaints, first we purchased our trip with priceline as a package with flight, and tickets included with the hotel. On arrival they did not have our room reserved for us and had to wait for them to fix the problem. We requested a certain room location and were unable to get it which i understand considering they didn't have a reservation for us in the first place. They said they were fully booked and there was only 2 rooms available one we would have to wait for and the other was ready right away. obviously we pick the room available right away we had been traveling all day, and just wanted to get our room. Once we got situated in our room we then began to realize it was a handi-cap suite. One major option we look for when booking hotels away is laundry option. They had a extremely small washer/dryer which could only fit 3 shirts in at a time, but the worse thing about this washer was it was also a dryer. the drying option was steam which kept the clothes wet and had to run for 2 -3 hours to dry, and on completion the clothes would smell musty like dirty towels... it was terrible... we have never had any issues with this resort before. I ended up having to air dry our clothes spread all across our room and outside, not ideal.
They did say we could call and inquire about moving rooms, its very difficult to move rooms once you have gotten situated in one, with kids and groceries ect. The resort was overcrowded or busy so it is very difficult for us to believe that all the rooms were reserved.
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- Also Known As:
- Diamond Resorts Grand Beach Hotel Orlando
- Embassy Suites Orlando
- Diamond Hotel Orlando
- Grand Beach Orlando
- Grand Beach Resort Orlando
- Embassy Grand Beach